Mr. Tire Auto Service Centers

Durk Banks

★☆☆☆☆

4 months ago

So disappointed in this shop. I went to get a break job and check engine light diagnosis. They initially told me they didnt know how much it would cost cause they dont know which part exactly needs to be replaced until after the smoke test, but they dont think it would be more than 100$. Got a call back and the guy told me the part would be 250$ and 180$ of labor. Called autozone for the EXACT same part and they said it was 50$ and theres no reason anyone would pay over 80$. Also said an hour of labor to replace this part is too much. He said I can find a video online and with no car experience can fix it in 30 minutes. Called the shop back and told them not to order and change the part, that i would do it later. Not only did they attempt to 500% mark up the part but when i came to pick up the car they told me they broke my hubcap and left the replacement in the back seat. They didnt even fix the part they broke. Probably mad I didnt pay 500$ for a job i can do myself for 50$. Go to a shop you can trust. These people just want to milk you of every dollar while doing the least amount of work and when you call it out they do not respond professionally at all:

Megan Sofia

★★★★☆

3 weeks ago

Went to Mr. Tire for a cracked exhaust. They got me right in and had it fixed within an hour. Staff was really friendly and courteous, will definitely be back

Dawn Collalto

★☆☆☆☆

3 months ago

1.appt time was 10:30 am did not get car back until 2 pm for a simple oil change. 2. Was quoted three different prices from call center. Picked the price option that was affordable only to drop car off and was informed the price was doubled due to the type of car I had. Will not be using Mr tire again.

Hanz Wind

★★★★★

a month ago

Conner is a stand up and stand out employee. Super fast and efficient with an actual personality and excellent skills communicating and interacting with the general public. Additional special mention… Quick, friendly, speedy service by Will AKA: “Enrique Escobar Hernandez JONES” -Ariba ariba!!!

Teri Schoenberger

★☆☆☆☆

3 months ago

Made appt 12/5 for 12/6 at 10:30am. Arrived at location, tires not in stock. They had me come back at 4pm. Took 2 hours to put tires on. 12/8 I need to put air in 1 tire, not weather related. Staff pleasant to me but very unprofessional. Call all on speaker phone. Talking to each other so everyone can hear conversations, vulgar language. Sign says under new management, the really need to be present.

Conceited Lady

★★★☆☆

3 weeks ago

Quick last minute tire plug excellent service, just not sure about charges on receipt, I was charged for tire recycling but never left a tire to recycle, also charged for tire installation/balance and etc. as mentioned I just got a tire plug which was listed as $12.50 but my total was $60

J Khan

★☆☆☆☆

5 months ago

I had a scheduled appointment today that was profoundly disrespected. Despite confirming my reservation, I was forced to wait for over an hour. The reason given was that the manager was "on the way," but after 60 minutes, he still had not arrived. To make matters worse, the garage was disorganized, with two employees casually socializing while an infant was present in the work area. This is both unprofessional and a significant safety concern. If you cannot honor your appointment slots, you should not offer them. This was a horrible customer experience and a complete waste of my time. I cannot recommend this business.

Ellen Harrity

★★★★★

a month ago

These are genuinely the nicest people I've been too I have had a wonderful experience with all of them is went in needed a spare changed they helped me out so kind I was greeted by Derrick who was great wonderful customer service skills and they all did a great job wasn't having a good day and their kindness alone made my day better tysm great job guys definitely will be a returned customer 😀 ❤️ 😊

Susanne Rose

★★★★★

4 months ago

Stopped by for help with my tire pressure reading. Had no prior business with the place. I was treated really nice and the ?manager/asst manager? Helped me out. Pleasant, friendly. Very neighborly. Knew his stuff.

Sammy P (FBISSsosa)

★☆☆☆☆

3 months ago

Went for a quote of a wheel bearing replacement on a 2017 Impreza, They charged me 50 dollars diagnostic fee to drive the car across the parking lot and tell me the bearing was failing which was the reason I came there. Then they quoted me 1000$ for the replacements meanwhile 3 shops down the street quoted around 600$. Then tried to state some of the noise was cause by having “winter tires“ which they weren’t they’re cross climate 2’s. Frankly they don’t seem to know what they’re doing and are just trying to money grab you at every angle. Go anywhere but here for your own good.

Jared Blank

★☆☆☆☆

6 months ago

I used to love this place but apparently they have changed management. I had an appointment for an inspection that I made online. When I went to drop the car off I was told there was no inspector at that site. He told me the system let me schedule the appointment online but there was no one there to do it and he hadn't "opened anything up yet" to look at the appointments. What struck me the most was how straight out unappologetic he was for wasting my time. He was simply matter of fact as if making appointments for services they couldn't do was something they did every day. There is still a sign up for inspections so they clearly have no interest in preventing this problem.

Jason Goforth

★☆☆☆☆

2 months ago

Horrible experience! Came in about 6 months ago for an inspection needed a tire and I mentioned i had another tire that needed to be replaced due to a foreign object that was in there... they replaced the wrong tire..and due the inspection machine being down he took my car all the way out to greece to use theirs then made an appointment online for 2 tires when I showed up for said appointment with a conformation email I was told they didn't have it nor the staff to performe the work so I scheduled it again.with an associate for three days later I show up and again no appointment scheduled I was told I could leave the vehicle because they wouldn't probably get to it!! Said I'm gonna wait and I did one hour and 45 minutes while the employees blasted music and used profanity and took several breaks I'll never be back or recommend this place

Angel Matos

★★★★★

2 months ago

I walked in with no appointment and Connor was able to squeeze me in. Great service and very professional. I will definitely be back. Great Job Connor!

Lenzy Blake

★★★★★

5 months ago

I was greeted warmly by Joe and with a firm handshake! He’s very personable and address my concerns and needs immediately. I also got an opportunity to meet the technician Jacob, who was also personable and I appreciate that that’s not a common occur in most service stations!

Teresa Mazza

★☆☆☆☆

2 months ago

On Jan 2026 I stop by monro on Ridge RD East to have my muffler check loud noise the manager calib gonna charge me 54.00 to check it I told him estimate are free he said only if I agree to have work done there he put on lift and needed a resonator muffler was ok I agree to have it done he took off pipe muffler and resonator then told me he doesn't have parts I ask why he took the muffler and resonator if he did have parts he said he gonna order them so i was stuck cause he removed everything so I waited 3 hours for part the worker in the back playing loud music and the smell of pot was so strong i thought i was gonna be high myself manager laugh while waiting for my worked to be done calib the manager gave other a break like he passed a inspection on a lady car that needed breaks and shock another lady he installed a valve stem for 21.00 and replaced a tire sensor for free .my car finally ready he charged me 1400.00 to replace muffler pipe and resonator and charged me double labor. The muffler and resonator was supposed to come as a kit he charged for the parts separate parts where 599.00 for muffler 399.00 for resonator 3 times the price and 400.00 for labor I am a regular customer there just had breaks done there he argued with me the manager Calib if I didn't pay he calling police so I paid and told he I'll call corporate and report this as I walked out I look back he gave me the finger how do you charged someone who regular customer this kind of price he said he was new well this is the way he treats monroe customers .

Logan Tomeny

★★★★★

2 months ago

Incredible service and clearly willing to go above and beyond when possible. Had a flat tire and left with everything taken care of in less than ten minutes.

Leonardo Romero

★☆☆☆☆

Edited 6 months ago

Very bad service. They don't have qualified personnel. I took my vehicle to have the wheel bearing changed and they made a big problem with a small one. They didn't have the tools to remove them. In the end, I paid for the bad service and the car still has the problem. Your manager doesn't solve the problems. I spent more money and time than I was told.