Where is NAPA Auto Parts located?

NAPA Auto Parts is located at NAPA Auto Parts, 255 NE Hogan Dr, Gresham, OR 97030. You can find their exact location and get directions on the map provided above.

What is the overall rating for NAPA Auto Parts?

NAPA Auto Parts currently has an overall rating of 4.2 out of 5 stars, based on 238 reviews from the community.

What are the opening hours for NAPA Auto Parts?

The opening hours for NAPA Auto Parts are: Please contact the business at 15036658118 to confirm their current operating hours.

Best Car Repair in Gresham, OR: NAPA Auto Parts

erik Jensen

★☆☆☆☆

5 months ago

Female employee with black hair was very rude, and had zero knowledge about the parts I was asking about, she didnt try to ask anyone and she acted like it was a huge deal to bring the parts up to the counter so i could could make a decision, she pawned me off to another employee that was nice, my worst experience I've ever had at Napa, now going to O'Reillys from now on.

Bronson Barlow

★★★★★

8 months ago

I want to give a shout out to George. This sounds bad but I promise you it’s a good one. He sold ME the PART I asked for( we both thought the correct one) George what was was able to do with that tiny T for my heater hose just saved my family a cool hundred.. took some crafting with the hoses but your the best dude! Looks like all factory parts. Just want to say thank you for hanging in on the phone with me!

Nate Nicholson

★★★★★

6 years ago

I bought some window tint a few days ago. Mid transaction I saw the "20% off, if you buy 99 cent Napa bag." I Did the math in my head, and asked if I could "Still do the deal?" The cashier said we could, though the card had gone through already. Even though she was super busy, she refunded my items, and redid the transaction. Great customer service 👍 Also, my total went from $32 and change, to $27. The tint turned out great too! Thanks 😊

B Hinderlong

★★★★★

6 months ago

Though I picked up brake pads for the front of my truck and received the wrong pads. They were the correct ones for the back.

Theresa Curran

★★★★★

a year ago

Took our mower battery to be tested today and needed to purchase another one. Customer service was quick, and the employees are very knowledgeable.

Jaron Sanchez

★★★★★

10 months ago

Excellent customer service and the staff went above and beyond to find the parts I needed.

Mathew

★★★★★

a month ago

Friendly workers and cheap prices

Will Hobs

★★★★★

2 years ago

Never had a bad experience here and the prices are always saiyan.

craig hicinbothom

★★★★★

8 months ago

Lilly and Rob absolutely amazing. Love them will only purchase parts from them.

Dr. T

★★★★★

2 years ago

This place always has the parts I need. Today, the clerk even put on my windshield wipers without hesitation. A very appreciative approach to customer service!

Dylan Brown

★★★★★

a year ago

Thank you John!! Great service!! He found me the hard to find part "cv axle boot clamps" instead of passing me off to the next store. This is why napa is the best!

KC Kraninger

★★★☆☆

2 years ago

Had Napa brands but not the Motorcraft Brand I was looking for for OEM brake fluid. Decent store, lots of staff. Has most the items I've needed when visiting. Fairly clean and organized.

Christine Rectenwald

★☆☆☆☆

9 years ago

Extremely polite and helpful staff. However, I bought a "new" bank 1 sensor 2 for my 2004 Ford Escape. It was no good. In the meantime I spent $60 on two trip permits plus $240 taking it into a shop, only to discover that it was a bad part. I will not be going back, ever. The 1 star is for the nice staff, whose fault it was not.

Ilene Waterman

★★★★★

7 years ago

The same gal helps me each time I have been here. She never misses a beat all the while engaging in great conversation. Always pleased by the complete thoroughness of knowledge. Always have appreciated NAPA parts over most other auto parts. Thanks for your help!!

Melanie Webster

★☆☆☆☆

2 years ago

Ordered parts. They will be in Saturday at 4pm. I show up at 4pm Saturday. Parts are not here. Should be here Monday at 9am. I show up Monday at 2pm. Sorry, Parts are not here. We will have to reorder. Canceled my order. Completely wasted 3 days of my time and 2 trips driving there. I will be spending my money elsewhere.

Mark Seleen

★★☆☆☆

4 years ago

This store is destined to close. Usually not enough staff to assist at the counter. I was in the other day and they had 10 people ready to help but stock on the shelf was very low. Didn't have anything I needed.

Frank Schmidt

★★★☆☆

4 years ago

My time in this place is always fine; although this is the second time I had heard an employee talking gross, bad words in Spanish, I was there with my daughter and we both know Spanish language and my daughter was just upset to hear that. Looks like he was bullying other guys in the back of the store. He doesn't look Latino but an Asian guy.

Matt Baker

★☆☆☆☆

8 years ago

I found out Napa carried Amsoil which is cool because not to many places do. The first time I called to check stock they answered and asked me to hold. I held for 11 minutes before deciding to try later. Called again a few hours later, they answered and once again on hold for 9 minutes before I gave up. I called the next day right at open and spoke to a gentlemen and he said he could not make orders on the weekend and to call Monday. So I called first thing Monday and placed an order for my oil. They said they would call me when it comes in. Three days later I call and sat on hold but only five minutes to find out it came in the day before. I went to the store to purchase it and they also said there is a ten dollar shipping charge for ordering from their warehouse, Surprise! Very unpleasant experience start to finish.

Jim VanLooven

★☆☆☆☆

6 years ago

This place is a joke, at least the girl behind the parts counter I spoke to was a joke. I had to point out the parts I needed using the Napa website on my phone. She kept trying to sell me the most expensive part they had until I pointed out the part on their site listed in stock... her response, "oh yeah, ok. Well, there's a 50/50 chance it will be back there, I'd have to go look." Then just stands there staring at me. Just rude disinterested as if I was interrupting her. Napa usually way better than this. I'll never go to this store again.

Maureen Rountree

★★★★★

3 years ago

Had to get my wipers replaced on my Hyundai Santa Fe (2010). Derek was my go to guy. Knowledgeable, and very helpful. Couldn't ask for better service.