NAPA Auto Parts of Providence

Garth Barker

★★★★★

3 years ago

I've done business with Napa for 50 years, never had an lssue or disappointment .

Ken Mayfield

★★★★★

4 years ago

NAPA always gets me the correct parts, and the one in Providence has great customer service.

sean betts

★★★★★

9 years ago

Amazing service. Tip a few times a year they have a sale and you can buy air and oil filers for half price.

Daniel J

★★★★☆

6 years ago

Great customer support and very informative, but did not have and did not seem to be able to get the part I needed.

Muhammad Ashraf

★★★★★

3 years ago

Give them five star because their staff was very helpful and was giving me suggestions what to buy or which brand to buy for the vipers of my Jeep 2017

Bill Treadway

★★★★★

4 years ago

Battery purchase and core trade quick and seamless. Also carried both batteries to my truck and back. Cordial and informative. Can't go wrong here

Lucas “Luke” Houston

★★★★★

8 years ago

I find that often times NAPA parts are better than or equal to OEM. NAPA has great quality parts and they often have the harder to find items I need. Good place

s c

★★★★★

a year ago

Stopped in to purchase a new air chuck and gauge. Wanted heavy duty truck type! In stock!

Cameron Falk

★★★★★

4 years ago

I didn’t know where to find what I was looking for so I immediately went to the service desk and the man working knew exactly what I needed. He was super helpful in explaining how to use the part and how to install it. I was grateful!

Brad Hawks

★★★★★

a year ago

This was the third auto parts store I went to looking for an air filter. They were less busy, more friendly, and had what I needed.

Josh Larkin

★★★★★

7 years ago

The staff was super helpful and they have a rest room and will also take used oil. They have plenty of parts for all of your car repair needs as well. I am personally not partial to any parts stood so if you are close to this one they will most likely have what you need.

Danya Acuña

★★★★★

2 years ago

Our alternator started failing while we were on vacation. It was still under warranty through Napa, so we were able to exchange it easily. The service was fantastic and fast. Having car trouble on vacation is awful, so we are very grateful that we were able to have friendly and attentive service.

Sam Nalder

★☆☆☆☆

a year ago

My 1 star rating has nothing to do with the employees behind the counter, they have been friendly and helpful whenever I have done business at NAPA. My qualm is with the private owner of the NAPAs in Cache Valley (or whoever is responsible for this asinine policy). I purchased an expensive part from another NAPA location further South as a precaution for my travels with the intent to return the part here in Logan if it was no longer needed. The part was completely unused in a sealed NAPA bag and told that they wouldn’t process the return due to discrepancies in sales tax from where I purchased the part and Logan. We are talking about less than 0.5% difference in tax. Why buy from a box store like NAPA if I can’t even return their products at all locations? Isn’t that the appeal in managing a local store under the larger umbrella of a corporation such as NAPA. Counting nickels and dimes as a business owner with your customers will lose you more money in lost future sales than you will save by not eating the 0.5% sales tax to process the return.

Jasmin

★☆☆☆☆

a year ago

The guy at the Register doesn’t know what he’s doing came to look for bumper brackets and he didn’t know how to search them on the computer ,I asked them where something was in the Store and they said they didn’t sell it when I already knew what aisle it was On Lol , that’s my experience here .

A DB

★★★★★

Edited 2 years ago

Quality parts. Can’t say enough good things about the guys behind the counter. Extremely helpful they know what they’re talking about. They deserve their five star rating!

Steven Jerman

★★★★★

3 months ago

They just made a parts problem go away in a matter of hours when all the other places couldn't even do it. The driver went out of his way. I thought of other lower tier stores first, but NAPA is the one that could do it and worth any extra I may have paid.

Moreno

★★★☆☆

5 months ago

I always been able to find parts for my cars at NAPA. always have the staff that nobody has in town , they are the best and best quality The reason I give 3 stars is because there is only 3 guys at this location that will go the extra mile to get the stuff that you need done . The other guys seems like they hate working here. I come here with the part that I need and they have told me that they don’t have it . They don’t even look part number or anything they just like “we don’t have it sorry” Then I call outside in the parking lot asking for the part, and they tell me that they have the part in stock and they confirm that the part is available. ( I told them that i was told that you don’t have it ) and they just laughing like well I can see it now in front of my eyes I asked for parts that they claim that they don’t sell, but if you look in the aisles sometimes you can find it .( 9out 10 is in the aisle ) Like other reviews say there is only 2-3 guys here that will really help you. Other wise expect no help at all The manager is always helpful and there is an older gentleman that he is no always there but he is pretty knowledgeable I will go to the store and ask their names and I will update this review with their names, so you can ask for them when you need help. I hope this changes because a lot of times coming from far away is not really helpful!