Nef's Auto Repair

Ryem Abrahamson

★★★★★

Edited 2 months ago

These guys saved me a thousand dollars! I had a scare last year with white plumes coming out of the engine bay during the hottest day playing Pokémon Go 🥲 I was originally quoted for ≈1,500$ because it was thought that my coolant line was leaking and that system (line & timing belt) needed to be replaced, and Toyota doesn't just sell the line. -This also included the windshield washer fluid nozzles for cleaning my windshield because I was tired of spraying my windshield manually (by hand) 💀 82$ replacement. During the next call, they told me that the system didn't actually need to be replaced, but it was the radiator cap that was weak, and during hot times that was what was leaking. 55$ (parts) fix 🥲 They also told me about the sway bar links & bushings that needed to be replaced (honestly why bumps were disasterous), oil change, wheel stud+lug nut replacement, and future brake pads/feet replacement. I went ahead with everything recommend (omitting brake stuff), and ultimately saved myself 400$! 😭 I will be getting my future car maintenance done here, and will be recommending them to my friends and family! JIC, as an FYI- They do charge 164$/hour for labor. I honestly think that's a reasonable price bc idk shit about cars, especially when they time themselves accurately and can give estimates on how long things will actually take them. A true sign of professionals that have done this shit before. Also, during the whole process, they gave to the cent prices for parts. And they offer warranty for two years/24k miles on new parts/labor. You can bring in your own parts though! Those just don't have warrenty. They also have documentation for getting approval for everything along the way! Thank you Juan for your hard work, and Richard for the great communication! 😭 🖤

Marijane Mcculloh

★★★★★

2 months ago

I went in for brakes. I had been 2 other places who told me they were bad and needed replaced for $900. I have had the car 4 months I went to Nef's and they told me that my brakes are fine.. they did find something wrong .it was under warranty They worked with the warranty company I did not do a thing. I will definitely go back.

Bryan T

★★★★★

6 months ago

They replaced my radiator in a day despite me accidentally bringing the car a day before my scheduled appointment (apologies again). Also, they troubleshot my alternator that an autoparts store told me I needed replaced. Nef’s Auto confirmed my alternator was fine which was done free of charge. Trustworthy. Warrantied work. Reasonable pricing.

Maddie H

★★★★★

5 months ago

Brought in my car for a loud rattling near the back, thinking it was simply the exhaust or heat shield. Not even half an hour later, they diagnosed the problem, showed me pictures, and recommended me to another shop to have it replaced. Super quick, easy to understand, and also filled up my tires (I’m horrible about that so thank you)! Very happy with the service I got and would definitely go there again for car troubles!

Olivia

★★★★★

4 months ago

Nef’s has been my go-to since I’ve been in Spokane. They have been so great, breaking all maintenance and services down in a way that someone unfamiliar with cars would understand. They are reliable and have been able to get me in quickly whenever I call.

Van Lovell

★★★★★

2 months ago

Had shop around for a shop to fix my sunroof. Nef's Auto Repair has reasonable prices. And awesome financing available. Friendly employees and professional service.

Rick

★★★★★

Edited 6 months ago

I'll be recommending this shop to family and friends. Very honest and reasonable. Had my truck worked on by a nearby dealership and had a bad experience. Came out worse than when I dropped it off. Neffs did a fantastic job getting it fixed. We're repeat customers going forward.

Jim Brusse

★★★★★

4 months ago

Tuesday before thanksgiving one of our service trucks broke down 60 miles west on I-90. Not knowing any repair shops in Spokane I had to roll the dice. WOW did I get lucky! Nef’s recommended a tow truck, who texted me three hours later they dropped off the truck, then I got a call the next day our truck was ready! Just a water pump. I explained we can’t get to town till Monday they said not to worry, they will park the truck inside. Job came in under budget, towing company (wish I could remember who they are) were fantastic, and Nefs treated us like a long time customer.

Matthew Joffe

★★★★★

7 months ago

I'm new to Spokane and needed to find a reliable service center for my car. I am happy that I found Nef's. They communicated very well, did everything at the quoted price. The staff is friendly. I recommend them to everyone.

Mary Verd

★★★★★

6 months ago

These guys are awesome! I took my car to them for air conditioning repair. I was just working in Spokane and didn't know where to go. All 3 main components needed to be replaced. I got a quote from them and then called two other places to get quotes. Nef's literally charged about half the price for the repair. I'm so greatful. AC is working great again!

Sieglinde Tyrrell

★★★★★

5 months ago

My husband and I were running a little late to pick up his car and Nef's was willing to stay open longer so we could pick up the car. Friendly service and very knowledgeable about several different auto issues.

Sharon Platz

★★★★★

3 weeks ago

My husband brought his car here and he was amazing!! Thank you for being an honest, great mechanic to the area!

KCJones

★★★★★

7 months ago

Nef's did an excellent job with a vehicle inspection (for cross country travel) that found a couple of issues. I brought the car in later for brake pads and radiator repair before close and they actually started on it that night and it was done by the time I checked on it the next morning. Fast, efficient, and no issues to the final destination across the country. Couldn't be happier. (Engine splash guard I had in trunk was replaced during repairs no charge!). I would definitely recommend Richard and the gang.

Benjamin Michalske

★★★★★

2 months ago

Awesome place. They did a free check on my car after i drove from san diego to Spokane. would definitely go back

olivia murugi

★★★★★

7 months ago

I would definitely recommend them again and again! From their great communication and exceptional service. I am so grateful for the kindness of the team and will definitely be back for any car service needs. Thank you so much Nef’s Auto repair!

Alexandra Neumiller

★★★★★

6 months ago

As always, 5 stars. Nef's is fantastic and unmatched in the region (stretching down to Moscow, past CdA, and into the middle of Washington. Come to Nef's for honest work, honest prices, and honest diagnoses.

Rea Heale

★★★★★

10 months ago

The team at Nef’s is amazing! I needed my AC fixed. They got me in quickly, and even set me up with a loaner vehicle when they unexpectedly needed to keep my car overnight. I was impressed with them from the first call till I drove away. And am thankful every second that I have working AC again (and it’s not even the hottest time of the year yet).