New World Auto Care

Natalie Berry

★★★★★

3 years ago

The people are the best. There have been fixing my car for years and there don't over charge you.Gary is the best. Will never go any place but there.

Adetutu Edehia

★★★★★

9 years ago

Gary is the owner and he is very professional. I had a great experience. Gary and his crew do their personal best to please the customers. I would recommend his services to my friends and family.

Cecil Futch

★★★★★

3 years ago

Finally found a shop that I trust! They have replaced a brake line, fixed a loose headlight, fixed the AC, and replaced a window for me on 4 different cars! Everytime it was done same day and at a fair price! Great work!

Shaniqua Ellis

★★★★★

3 years ago

I refuse to take Cordae(my car)to anyone else. They do such great work, my hubby now takes his car there too. He had some issues with his A/C's clutch not kicking on, took in on a Saturday and a few hrs later, received the call that it was ready. Looooooove the service and the quality of work that they do.

Melissa Chapman - Aït Belaïd

★☆☆☆☆

7 years ago

I visited this auto shop regularly for over a year because I worked at the college nearby. I was driving an '02 Mercedes and Tim always quoted me before the work because the work can get pricey on those cars and I was on a budget. The work was usually around $200. Anyway, after a year of a good relationship, I went for work once and wasn't quoted before they charged me about $800. I told them the could keep the car until I could pay and the other guy who works at the front (maybe Ethiopian?) asked for a post dated check, which he cashed way early, and he refused to provide me with my transaction history, even though I know I was in their system. As a woman, its hard enough going to a mechanic without much knowledge of what prices should be. This place made it way harder than it has to be and cheated me after I had been a good customer who returned often, never haggled, and paid immediately. It would have been nice to have some pricing transparency and a more welcoming waiting room. Women - stay away from here. There are always pushy men waiting for their cars and you can't wait even a few minutes without being bothered.

Mike Makaira

★★★★★

2 years ago

They worked on my old Porsche and did a great job. They did a good job explaining problems and provided a good price. I will only go here for my car problems from now on.

ulises horta

★★★★★

7 months ago

The Best in town period! Call Gary for all your car needs.

Burnyte Scott

★☆☆☆☆

2 years ago

My husband and I took our BMW here. The only reason why I gave them a star is because I’m not use of giving low reviews. I never have but this place owned it. First, they did not do ANYTHING my husband asked them to do. Secondly, when we picked the car up it was still in the same place where it was dropped off at three days ago. Thirdly, they said the car was ready. We picked up the car, went to the grocery store, came back out and the car did not start. Same issues that we took the car to them for. We were stranded again because they did not even look at the issues of the car. Do Not Take Your Car To This Place!

Rob Yan

★★★★★

9 years ago

I give them five stars for fast awesome service at a reasonable price. Gary was the one who look at my car and I recommend him to anyone that needs there car done. He gets it done and gets it done right and fast. Great job Gary and thanks for fixing my car.

Lee Trevino

★★★★★

2 years ago

Gary is the best hands down. Always fair on prices ,honest doesn't lie to try and get extra money from you. And he will find out what the problem is doesn't charge for diagnostic. Won't work on your car until you give him the ok after he tells you what's wrong with it and how much it is going to cost.

Iman Bayaldi

★★★★★

2 years ago

I am their customer for about 4 years already. They always do great job!

Marc Huntsberry

★★★★★

10 months ago

Really friendly and professional guy, very affordable and always does a great job. Been doing business with them for 20 years.A one experience.

Jennifer Trevino

★☆☆☆☆

a year ago

I was a loyal customer for many many years until they changed mechanics or something. The services are not what they used to be. When we took our cars in there the problem would get fixed, there would be no reason to have to take the car back. How are you going to fix a problem to find out that the part you had a problem with never needed to get fixed and that is was something else. $500 to fix a problem that wasn't the problem. Had to take the car somewhere else and pay more money to get the problem fixed that New World Auto Care should have fixed in the beginning. Gary, please take a look at your mechanics please 🙏. I'm not saying they're doing something shady, but your business used to be about quality of the work not quantity.

Breanna Morici

★★★★★

3 years ago

My car's right side had a deep scratch on it. I dropped it off late Thursday afternoon and it was done early Saturday morning; it looks brand new, and they did a great job in such a short amount of time. John and Josh were fantastic, providing excellent customer service and keeping us informed throughout the process. Also, very good pricing for the service they do; I will definitely come back if I ever need anything!

Chris Folse

★★★★★

10 months ago

Gary is the most thoughtful person in the world.I grew up going to his shop as it has been a staple in this part of town for years. I live in Allen now, but today, my wife’s car needed new brakes and Firestone and other shops were gouging me on price and not friendly... We needed new brakes and rotars on BOTH axles. I dropped it off at 9am and it was done by 1pm (on Saturday before Memorial Day)! If you want GREAT service AND great price, you HAVE to go see Gary at New World Auto!

Lo Watson

★★★★★

10 months ago

New World Auto has been a life saver. Mr Gary is friendly, professional and a great businessman when it comes to repairing a vehicle. He has always been honest and trustworthy. I have read mixed reviews that were good and negative. I can’t believe the negative reviews at all. Mr Gary and his staff are Amazing. Everyone has their own opinion and my husband and I have ours. Please use New World Auto, you will not be disappointed.

Matthew Vella

★★★★★

2 months ago

Mr. Gary is the man. I use to go to this shop when I lived in this area and he was a mechanic i could trust. Thats so rare. He still in business I know its because he is a good person! And great mechanic.