New York Tire Company and Service Center

Mack Back

★★★★★

4 months ago

I was involved in an auto accident and the other Persons auto insurance covered the damage to my car, but not all of it New York tire not only fought for More money for me, but they went above and beyond with the repair given the budget, they received from the insurance company They did such a good job I would highly recommend them

Hector Ramos

★★★★★

3 months ago

Great communication. Did amazing job! Greatly appreciated the help and detail to the vehicle.

Matt Clairmont

★★★★★

8 years ago

A little expensive labor rate but these guys are good and trustworthy. I once heard the owner tell a customer that he wasn't going to look into a part the customer insisted was broken when he found the root cause problem in another part because if he wanted to be fair to the customer instead of charging more to replace a a part that didn't have a relation to the issue.

Harry Randolph

★★★★☆

4 months ago

Took some time which is longer than I expected, but overall good service and good pricing.

Maya Mondesi

★★★★★

4 months ago

Excellent service and work. They went above and beyond my expectation.

Business Email

★☆☆☆☆

a year ago

Guy picks up the phone very rude from the get for no reason. I greet him good morning and inquire about a tire installation where I had bought the tire already a few weeks back brand new but haven’t had the chance to get it mounted and balanced. I have a stock OEM car nothing out of the norm, he quotes me a super high price which I found to be way more excessive than what other shops had quoted me when I first purchased the tire. I asked nicely just out of the curiosity of wanting to learn about why is such an abnormal high price for amount and balance he says it’s a special tire size ( tire really was not anything special at all) i wanted to know more about what made it a special tire size and I guess he didn’t like that I asked that and began a rant about this is his pricing and that if I wasn’t a tire specialist i wouldn’t understand and ends it with this is our price if you don’t like it go else where. I genuinely just wanted to be informed about my tire and what is the specifics that made it special. Turns out it isn’t anything special it was the fact that the car make and model gave him the feeling that I was a rich guy that would pay anything I was quoted without a care. Do yourself a favor and avoid this place because he they make up their rates according to their perception of how deep your pockets might be. Anyway I ended up bringing the car in to the dealership and since I had the tire already they quoted me $50 to do the mount and balance which i found to be diabolical, his price was $300. I wonder what other business practices this guy js into. This is thievery, this isn’t just a slightly more expensive rate.

C P

★☆☆☆☆

a year ago

I went to replace my day time running light, and they charged me $240, then they said everything is working perfect yet it wasn’t. I went to these guys on multiple occasions, and they always say “Everything is fixed perfectly!” And they you will always have to return the next day, they add a different fault and try to get some more money on the second day. That is their routine. Be aware.

Mickey D

★☆☆☆☆

10 months ago

Scammers every time I go for an inspection I wind up with 10 more issues. Pete tried charging me $650 for a $300 part and $150 an hour for labor on a 30 minute job that he said was going to take 4 hours I went to another shop got the entire job done for $250 because I didn’t even need a whole new part

Mark Davis

★★★★★

Edited 2 years ago

I've been getting my cars fixed here for 2 years. Their customer service is helpful and attentive. The service is great too. Update! it’s been over a decade. I used to go because they’re local to me, now I travel a distance for the great service and affordable prices. I started using them when I was a new car owner. They schooled me on where I can save money on parts and where cutting corners becomes costly.

Dylan Tumbasolan

★☆☆☆☆

9 months ago

Liars. Terrible customer service and nothing was communicated effectively. Was told one thing, 2 hours later it's something else. 2 more hours later and it's still another excuse, while nothing is getting fixed. Waste of time.

vincent mascolo

★★★★★

5 years ago

This service was absolutely great to start. All the workers were extremely kind, fast and reliable. I told them I was in squeeze I had work soon and needed my tires fixed ASAP, and they were able to do the job perfect and at a faster pace. Even when I canceled my appointment for them twice they still treated me awesome. I’ll definitely return for services I need. 10/10!

Robert Lanzisera

★★★★☆

a year ago

Integrity, The men who run this place are men of integrity. I came in with a problem, a vague squeaking noise. The problem was misdiagnosed, I returned after the noise reappeared. They never charged again until they fixed it. I cannot speak higher to the integrity of this business.

Bradley Popkin

★★★★★

6 years ago

I knew this was a great place to bring my car being that they're trusted to work on Enterprise cars. Brought my car here for its latest oil change and got an excellent price of $60 for full synthetic. My car is now good for 6K miles. Definitely will be coming back next month for inspection and to have a few issues fixed.

Ebony Johnson

★★★★★

a year ago

Outstanding!!I just so appreciate the owner.He made it so pleasant.He sat down with you and showed you pictures of your car and explained exactly what needed to be done.He doesmt try to overcarge you or try to get over.He is GENUINE!!This is my new car home.Wishing him and his business nothing but blessings for the new year.

jamya reddick

★★★★★

7 years ago

I left Firestone and have not looked back. I have been coming here for years now. They are very friendly and kind. Getting a car fixed can be very pricey. They don't rush you into getting everything done at one time. They try to work with you. Mechanics tend to take advantage of females or people in general and I don't feel that they do.They aim to get the job done and done right and to satisfy the customer. I must say I am very satisfied 😊😊 What more can I say but check it out for yourself !! Thanks for taking care of Smoothie...

Joyce Venezia Suss

★★★★★

Edited 2 years ago

When we moved to Staten Island, I was warned about the likelihood of getting a flat tire - giant potholes, nails in the road, broken curbs and more. And indeed, I have had several. Until now, I would waste several hours waiting in one of the local national tire chains to get a new tire, even though I pass New York Tire Company every day on my way to work. With the latest flat tire, I decided to give them a call, expecting a high price. I'm DELIGHTED to report it was a great price for a top line tire, with quick, friendly service. Mark even showed me how they tested the destroyed tire to make sure it could not be fixed. I hope we don't get another flat, but if we do, this is now my go-to place. I also noticed they do auto repairs, alignments and more, which I may try in the future. FOLLOW UP: Another nail, another plug. In and out in less than 30 minutes for $15. I love these guys!

Fab Cort

★☆☆☆☆

2 years ago

Shockingly Negligent Service and Dismissive Attitude Towards Customer Concerns My recent experience at New York Tire Company and Service Center for my first oil change was an absolute nightmare. I entrusted them with the task of servicing my brand-new car, only to discover that they had not actually performed the oil change despite their claims. The consequences of their negligence became apparent when the low oil level warning light flashed on while I was on the highway, posing a significant risk to both my vehicle and my safety. Immediately realizing something was amiss, I contacted New York Tire Company and Service Center to report the issue. However, instead of taking responsibility for their mistake, the staff vehemently insisted that the oil change had indeed been carried out. It was utterly frustrating to be met with such resistance, especially when the evidence clearly demonstrated the contrary. In an attempt to verify their claims, I promptly pulled over and inspected the oil myself. To my dismay, I discovered that not only was the oil level significantly low, but it was also visibly dirty. This confirmed beyond any doubt that the oil change had not been done, despite their continued denial. It is deeply troubling that a reputable service center would stoop to such dishonest practices. In the hopes of finding a resolution, I returned to the shop to address the issue and request either a proper oil change or a refund. However, what awaited me was an even more disheartening experience. The staff at New York Tire Company and Service Center not only refused to acknowledge their mistake but also ganged up on me, dismissing the overwhelming evidence of their negligence. Their unprofessional and disrespectful behavior towards a concerned customer was completely unacceptable. As a consumer, I had placed my trust in New York Tire Company and Service Center to perform a basic maintenance task on my new vehicle. Unfortunately, they not only failed in their duty but also demonstrated a complete lack of accountability and customer service. It is disconcerting to think that this establishment prioritizes its own interests over the safety and satisfaction of its customers. I strongly caution anyone considering New York Tire Company and Service Center for their automotive needs to think twice. The blatant negligence, dishonesty, and dismissive attitude exhibited by the staff make it abundantly clear that they do not prioritize customer satisfaction or safety. Save yourself the hassle, frustration, and potential risks associated with New York Tire Company and Service Center, and seek out a more reliable and reputable service provider. In sharing my harrowing experience, I hope to shed light on the appalling practices of New York Tire Company and Service Center and serve as a warning to others. It is crucial for consumers to be informed and empowered when making choices about their vehicle maintenance.