Nextgen Car Care, LLC

Mark Remington

★★★★★

Edited 9 months ago

I recently brought my 2016 Corvette ZO6 in for a mild lowering and re-alignment to get ready for show season. Keep in mind I’m very particular about how this car is handled and am quite hesitant to bring it anywhere. Andres did a great job installing the lowering bolts, which is something I could have done myself, but didn’t have the time or patience. The alignment was also done extremely close to the specifications I supplied him with, and drives perfectly straight. Jay is also one of the best managers any business could have because he’s friendly, accommodating, and always reaches out to assure my customer experience is satisfactory after the service is completed. As a diehard auto enthusiast, my cars mean a lot to me. Nobody has as many top-tier business characteristics as Next Gen in this area that I’m aware of... they are the best.

Jeannine Hernandez

★★★★★

7 months ago

I will not take my car to any other place! I am always treated with kindness, fairness and respect from everyone there. My car is always taken well care of. They have given me a ride home while I waited for my car to be taken care of and have given me loaners when I needed extensive work done. Because of NexGen, I drive my high mileage car with confidence knowing they have covered all the bases to keep me on the road.

Seth Davis

★☆☆☆☆

4 months ago

They refused to give me a price for a full synthetic oil change for a Toyota RAV4 over the phone. They wanted me to make an appointment to get a quote. Are you kidding me??? This tactic was used by salespeople in the 80’s and it’s still pathetic.

Dottie Armstrong

★★★★★

7 months ago

I would highly recommend Next Gen Car Care. Top tier service is what you’ll get here! They dropped me off at my house while the work was completed which made life a whole lot easier. What I really like is they do a complete review if your car and operating systems… they give you a report on what needs to be addressed with a key to show you whether it’s a priority or can wait! Overall they will have me coming back again 🤩

T Clark

★★★★★

6 months ago

Absolutely terrific experience. Tom and Aidan were exceptional. The front strap on my truck's fuel tank broke off. Video of the repair, thorough explanation of the work required and performed. Fast, reasonably priced, treated like family - we've found our service center that we can stay with. Thank you, YOU GUYS ROCK!

Debbie Deperno

★★★★★

3 months ago

A shout out to the Next generation Car Care on Rt. 5 in Clinton...I had major work done on my vehicle I feel like I'm driving a sports car...Thank you so much for your excellent service..Thank you Nimey, The awesome mechanic, Alex, Jayro, and Tom that worked with me...God bless you all...

Tell Truth

★★★★★

7 months ago

Optimal quality of service rendered to your vehicle. A trusted source for luxury or foreign vehicles. An extensive suspension job was needed to be performed and was completed by Next Gen in a thorough manner. Service Coordinator Thomas leads by example. BMW X5 50i

Sharon rankins-burd

★★★★★

a month ago

The team at Next Gen is amazing. Great customer service, very friendly and very knowledgeable. I appreciate that estimates always include photos of the parts in question.

Michael Bohan

★★★★★

2 months ago

Alex at Next Gen car was amazing . She arranged for driver to pick up my son’s car 30 min away and put on snow tires , then she had it delivered to him the next day . Top notch service .

Laura Covert

★★★★★

2 months ago

I truly love the service I receive at Nextgen. Customer service is top notch, you are notified before anything is done and everyone is friendly. And everything is done right the first time with no issues after. Thank you!

Sherry Yoder

★★★★★

a month ago

Just had our older furnace serviced here in Union Pier, Michigan, and cannot say enough about our technician, Colby. Such a thorough, kind, conscientious service technician. I highly recommend him and your company.

Daniel P.

★★☆☆☆

2 months ago

I have taken my car to NextGen Auto Care for multiple services, but after several disappointing experiences, I can no longer recommend them. Despite marketing themselves as European specialists and charging $199/hour, their work has repeatedly fallen short in honesty, competence, and fair pricing. My concerns began with a straightforward front grille replacement. I supplied the part, and the job should have taken about an hour based on Mercedes’ standard labor time. Instead, they claimed difficulty reinstalling the bumper and charged me for three hours of labor—an unjustifiable overcharge for a routine job. More seriously, I later brought my vehicle in for rough shifting. They performed a full transmission service but returned the car nearly three liters low on fluid. The problem persisted until I took it elsewhere, where correcting the fluid level immediately resolved the issue. Failing to properly refill a transmission is not a minor oversight; it’s a fundamental error that could have caused severe mechanical damage. Unfortunately, this pattern extends to their recommendations and billing practices. They have repeatedly attempted to upsell unnecessary services to family members I referred, most recently claiming air filters needed replacement when both were visibly clean. Additionally, their billing lacks the efficiency of reputable shops: when multiple jobs involve the same area of the vehicle, they charge full labor for each task rather than combining overlapping work. I do want to acknowledge that the staff has always been polite and courteous, and on a personal level my interactions were pleasant. They also provided a rental car during one visit, and I appreciated their digital vehicle health report system when it was used transparently. These factors are the reason for the second star. Unfortunately, professionalism and friendliness don’t make up for serious mechanical mistakes, overcharging, and questionable recommendations.

Casey Brown

★★★★★

3 weeks ago

I was in a pinch with a piece of metal sticking out of my tire and stopped by and asked for help. No appointment, yet Tom, Kyle, and Lee swooped in like heros to save the day and helped me out so fast I couldn't believe it! I've been coming here for awhile and they do great work, but this was something else!

G

★★★★★

a month ago

We've used Boelcke for years. Most recently, we had some major work done: a new high-efficiency furnace, AC, and water heater. Don (the estimator) and Mike and Ralph (the technicians) explained everything, answered all our questions, and accommodated some special requests we had about the install. We don't know how Boelcke's prices compare to others in the area, but we always get prompt callbacks, professional work, a pleasant experience, and peace of mind.

Taurie Bullard

★★★★★

a month ago

This garage is awesome, they really go above & beyond. Honest & straight forward with the work they’re doing, & they give live updates as they’re inspecting your vehicle for issues. (huge bonus imo) Tom is a pleasure to work with! Can’t thank these guys enough for helping me out, by far the best garage i’ve worked with.

Crystal Williams

★★★★★

a month ago

Excellent customer support! This team willing goes above and beyond to make sure that they work with you on finding and replacing parts you need for your car at a reasonable price. I strongly recommend NextGen. I found my new “car home!”

John Norton

★★★★★

a month ago

Excellent customer service. I dropped off my car for an inspection, and two people said hello to me. I mention it because you don’t get customer service like this anymore. They texted me updates throughout the inspection. If they found any issues they recommended for service, they provided detailed pictures in the text messages so you can see for yourself (rust, etc). The whole process was very friendly, very detailed, informative without being pushy, and overall a surprisingly great experience. I’ll be returning with my summer tires and any other service needs. A+ highly recommend.