Nielsen Enterprises Powersports , Inc

Jim Sember

★★★★★

6 months ago

I had an outstanding experience here. Shane is a outstanding to work with! I can't recommend him and Nielsen highly enough. If you're looking for a Can Am product, this is the place to go and the man to see!

Kyle O'Donnell

★★★★★

a year ago

Elliott in sales and Gina in finance were exceptional, in an industry all too often plagued with shady dealings. Both were knowledgeable, friendly, and patient. The process went super smooth. I will be giving the my business in the future.

Yolanda Zach

★★★★★

5 months ago

Haven't had the pleasure of a sales experience yet, however their Service department is amazing, Sean, Jim and the spyder tech solved a problem I've had with my ride for a few years now. I could not be happier. Thanks guys!

Joshua Sharon

★☆☆☆☆

a year ago

A typical ATV will need the drive belt replaced every other year. Most ATV's have a blinking red "BELT" light to let you know it's time to change. It will also knock the ATV into 2WD mode and will require the case to be removed to switch it back. My ATV has this light & it was blinking I was aware the belt needed changing. I brought my ATV to Nielsen Enterprise to get this routine service completed, after telling them the ATV needed the drive belt replaced and asking if they could also do an oil change I left the ATV with them. They called on Monday and said there was good news and bad news. They said the good news is & I'll quote "the belt is fine" "no man it's great we took the cover off the case" "it's good to go!" The bad news: "it needs a new 4x4 switch, but we won't be able to get it until Friday" I thought wow really? Ok just call when it's finished. Monday comes " we're sorry we should get the switch tomorrow" complete run around until I picked up the ATV almost 2 weeks later. Not fixed. They said the blinking "BELT" light was a computer fault. But they didn't know how to reset it. Was told it would go off when the switch was replaced. Lol next day I get the switch. Installed new throttle cable. Light on no 4x4. Pop the case off. Here you go the pictures speak for themselves. I don't advise anyone go here. I'll refer you to someone who will get the job done ✅

rick kapitanski

★★★★★

3 weeks ago

First time customer here great customer service from salesman to finance department definitely worth the 1hr drive down. Will be back very soon for another purchase Thank you!

Robert S

★★★★★

a year ago

I have purchased/traded in multiple vehicles with Nielsen Enterprise over the years and with the most recent Can Am Defender Lone Star purchase, the customer service from a late night click on the computer to walking out the door with a new machine did not disappoint. I want to thank/recommend Shane Holmes! From his quick response from the online trade in inquiry to the new purchase. Shane went over and above responding after hours, to having a great conversation about the best upgrade suggestions, did not pressure us into anything, very knowledgeable about all the products, made the purchase process extremely smooth. Within a day and a half it went from a question about a possible trade in, to a very fair trade price, to walking out the door with a brand new machine. I have bought and sold 7 machines at Nielsen’s so far and am looking forward to all the future rides. Thanks again Shane!

Bradley Rowland

★☆☆☆☆

6 months ago

Back in mid-2021, I purchased a brand-new ATV from Nielson’s Enterprise. Unfortunately, the machine arrived with shipping damage from Yamaha. My salesman assured me that all the damaged parts (the seat and the front plastics) would be replaced, no problem. A few months later, I received an email that the parts were in. When I replied that I’d pick them up, I was suddenly told the dealer had to install them—something I was never told up front. Living 1.5 hours away, arranging the trip wasn’t easy, especially over the winter, so I pushed it off since the machine was barely used. Fast-forward to now: the ATV still has less than 50 miles on it, and I finally reached out to schedule the repair. Instead of honoring their word, I was met with a short email stating “too bad, the parts were returned.” No warning, no reminder, no chance to get it done before a deadline. When I pushed back, I kept receiving the same dismissive responses—“there’s nothing we can do, it’s between you and Yamaha.” But this wasn’t a Yamaha issue. I bought the machine from Nielson’s, and it was their responsibility to make it right before sending my parts back. After many emails, I’ve gotten nothing but short, unhelpful replies. The whole experience has been extremely disappointing, especially since I’ve purchased several machines from Nielson’s before and had planned to continue. This lack of accountability and unwillingness to stand behind their sales has left a bad taste in my mouth. Sadly, I cannot recommend Nielson’s Enterprise based on how they’ve handled this situation.

Geno

★★★★★

5 months ago

Recently purchased a Polaris RZR XP from Nielsen Enterprises and couldn't be happier with the experience from start to finish. I had called and spoke with Mike. He answered all my questions and was pleasantly surprised with the out the door price he quoted being the price when I arrived. No hidden fees etc. The whole team at Nielsen Enterprises is very professional, knowledgeable and friendly. I strongly recommend a visit.

STEVE HINTON

★★★★★

5 months ago

It is a pleasure to do business with Nielsen Enterprises and Mike Fouke in sales. I have purchased three motorcycles from them and they literally gave me quotes over the phone in 10 minutes. No hidden fees, no surprises, just honest transparency. Paper work was prepared in their office in advance of my arrival and took less the 20 minutes for each purchase. They also delivered all the bikes to my residence in pristine condition and with a full tank of gas in each one. I highly recommend both Nielsen and Mike Fouke for your motorsports purchases.

Steve Roach

★★★★★

6 months ago

I have had my 2008 FJR serviced at Nielsen’s for years, extremely happy with the service then I moved back home to Michigan where I ended up getting a new FJR. I was going to sell the old one but decided to keep her and she needed maintenance, checking in my area the prices seemed high and I was not getting a good feeling about the people there also so I called Nielsen’s. I talked to Sean in service; him and Tim P. reviewed my service history made recommendations we set up a time and I rode my bike over and left it with them. They took me to the train station so I could go home, they even picked me up when the bike was done. I cannot say enough about how well I was treated; it was well worth the trip to get my FJR serviced there. Let me say that Sean/Tim/Tony and Tom are AWESOME and for the bike, I could really tell the difference on the way home, it was an excellent ride. Thanks Nielsen’s!

Visnja Banjac

★★★★★

9 months ago

Mike did a great job from start to finish. When I knew I wanted a Ryker, I went to a shop closest to me and couldn’t get a straight answer on pricing or rates even though I was ready to buy that day. I found Nielsen via Google search and decided to call and give them a try. Mike answered all of my questions right away. I applied, was approved, and had all the info I needed very quickly. Mike’s communication was constant, and he’s very knowledgeable about anything bike/trike. I picked up my Ryker the next day and have had a blast enjoying it since!! I can’t recommend Nielsen enough - I’m looking forward to going out of my way to service with this shop due to their professionalism and expertise! No BS, straightforward and easy.

Rifty Rifty

★★★☆☆

a month ago

I love when people wanna assume thing and miss out on opportunities. Me and my buddy went in there today because i’m tired of the old 11 kx and was looking to upgrade. And yes my buddy and I are younger and i’m sure they’re used to kids/people coming in and just assume their not there actually to purchase or look into anything which to a point i understand but a simple greeting or anything to make us not feel judged and like we don’t belong there would be nice. The lady’s in the gear department were super nice and welcoming but the rest of the store i felt judged and didn’t even bother asking a salesmen to take me out to the room where they actually have all there bikes. It’s fine i have no issue taking my business elsewhere and any future business. Its a nice dealership and im sure if your held to there standard it would be a good experience. But again I know i’m young and wasn’t expecting any actual service just walking there but a greeting and not feeling so like i didn’t belong there just rubbed me the wrong way and deterred me away from asking for any help or trying to get some info. Also not the first time i’ve been in there, i’ve been there for parts and stuff before and have gotten looks but today I actually was interested in a few bikes but guess since im younger i automatically have no money and don’t belong in there.

michael lelli

★★★★★

4 months ago

Shane was outstanding communicating and following up with my questions in a methodical and quick response. He clearly understands customer care and the value it brings to the enterprise.

Mr Proto

★★★★★

4 months ago

This place is a rare gem and I'm specifically referring to their service department. Sean, Jim, Tim, Steve, Tony, Mullet Man, and so many others are just a joy to work with. Not only do they know their stuff, but they're very good at what they do. You can trust that your bike will taken care of and the job will be done properly at a fair price. 100% recommend going here.

Random 13

★★★★★

9 months ago

I recently purchased my motorcycle from Nielsen Enterprises, and I couldn’t be happier with the experience. Scott was absolutely incredible—he was attentive, helpful, and made the entire process smooth from start to finish. What really stood out to me was that I never felt pressured at any point. The team was always professional, responsive, and detailed in answering all my questions, whether it was about payment, timing, or the overall process. When I arrived at the dealership, everything was ready for me. They even took the time to explain some additional details, which I really appreciated. While I would have liked a bit more in-depth explanation about the motorcycle itself, the overall experience was excellent. I truly appreciate their professionalism and dedication. I highly recommend Nielsen Enterprises—100% trustworthy and reliable.

Alyssia Bowe

★★★★★

3 weeks ago

I bought my side-by-side here and couldn’t be happier! Everyone was so helpful and easy to work with, especially Shane! Even though I was from 4 hours away, they made the whole process quick and stress-free, and we felt taken care of the entire time. You can tell they really care about their customers. Highly recommend if you’re in the market!

Sami Farra

★★★★★

3 weeks ago

I bought my first bike here and Nick was very helpful and the process was easy. There weren’t any weird dealer fees and they were able to answer all my questions and get me in 2 wheels. Nick took his time explaining everything to me and answered all my dumb questions. If I need to buy a new bike I will definitely be back!