Northtown Auto Clinic

Justin

★★★★★

2 months ago

The team at northtown Auto clinic gave me a great price on an oil change. Was definitely satisfied with their work. Would definitely recommend them to anyone I know.

Patsy Hampton

★☆☆☆☆

a month ago

Took vehicle in and was told needed new engine after they heard I had a warranty. Warranty people came out to investigate. Northtown Auto clinic refused to check spark plugs. Warranty claim was denied. Bought diagnostic scanner and turns out it was just one spark plug causing a misfire. They denied the investigator asked about this. Investigator told us they refused to check spark plugs. So who's lying?

Sherry Watson

★★★★★

2 months ago

I have been looking for a new mechanic as my previous one closed shop. At Northtown Auto, I was in/out in less time than anticipated and the staff was very nice and knowledgeable. I had an additional issue that was explained well and I will go back to have that taken care of.

Linda Ward

★★★★★

Edited 2 weeks ago

Our air conditioner stopped working a few days before we needed to drive to Columbia. The temperature was in the 90s. Northtown Auto Clinic professionals got our AC back up and running in time for our trip even though the parts had to come from Houston! We are very grateful!

Courtney Vallecillos

★★★★★

6 months ago

I had a peculiar issue happening with my vehicle and was able to call Northtown Auto Clinic and get in extremely fast. I feel like Erin and her team did very thorough testing with my vehicle and gave me some great feedback and follow-ups to go after on my end. I think this place is super easy to work with, very knowledgeable and communicative. If I need further assistance, I will be going back here for help.

Madelynne Jones

★★★★★

5 months ago

I LOVE northtown auto clinic! They are such good people. They tell me what I need to immediately fix, and help to plan out maintenance or needs over time. They’re so hospitable as well! Good people!

Stephanie Mack

★★★★★

4 months ago

I am a furloughed government contractor. Had a big problem with my radiator and these guys went above and beyond to help me out. Marcos, you are a treasure and thank you for your kindness to everyone in your establishment. God bless.

Tina Briggs

★★★★★

5 months ago

I requested that my car be towed to Northland Auto Clinic after it broke down. I had never had anything done there but it was close to my home and my sister and several people that I worked with at NKCH had been pleased with them. They sent me the evaluation of what was wrong and the appraisal by 10:00 am that morning. It was completed by 4:00 pm. When I went in to get my car, they actually showed me a video of my car and what was done. I’m very pleased with their service and the cost was very reasonable. Will use them again in the future!!

Danielle

★☆☆☆☆

a month ago

I had taken my volvo here for a coolant leak. Several trips and several thousand dollars later, they tell me my engine needs a $6k repair and my car is over heating on test drives. I towed my car home, plugged in a loose coolant line, refilled my tank, car drives just fine. They have cost me a ton of extra money that was unnecessary. Each time I took it to them for repairs, the car came back with janky parts, once they didnt put a coolant line back where it was supposed to go and it melted on top of the engine and covered the entire bay in coolant.

Clarence Oliver

★★★★★

6 months ago

Distributer was destroyed you guys fixed it great. While you had truck on lift you noticed rear u-joint issue and fixed that great (that could have saved my life). You kept me informed through the whole process. What great heads up service!!!!! I am very happy with everything you guys did for me. I will always come back.

Alec Whiteside

★★★★★

Edited 3 years ago

Are you looking for a fairly priced, reliable, and fast shop to take your car to? These guys are the people to go see. The front desk is honest and caring. They also understand that people are busy and always make sure to keep you updated on your automobile’s status. Been going to them for years and will not switch. The mechanics are car enthusiasts and understand good car dynamics. They know what it takes to make your car always feel like new when leaving the shop. They have personally saved me thousands of dollars. We take two cars to them at least every 2-3 months. Foreign or domestic’s, these guys have it covered. Do yourself a favor and go see the good people at Northtown Auto Clinic. Give Kevin a pet on the head for me while you’re in there!🐶

Lana Williams

★★★★★

5 months ago

Every visit here has been wonderful. The team is always friendly, professional, and goes out of their way to make sure you’re satisfied. I really appreciate the great service and the loyalty rewards they offer!

Amy Kohout

★★★★★

7 months ago

Erin has been incredible to work with, always explaining things clearly in a way I can understand, even without much mechanical knowledge. The whole team has been honest, helpful, and great to partner with, delivering excellent work on my car at fair prices. It’s a rare gift to feel so supported and confident in what needs to be done, and they truly make that happen.

Quenton Young

★★★★★

11 months ago

I had my car break down at work and gave them a call by chance since they were nearby. Spoke with Erin, and she was very polite and respectful. I had my car towed over for them to take a look. They were a little short on staff at the time, so diagnosing the issue and fixing it took a little longer than expected (not their fault). They did a full check-up for the main issue and everything else. My car has a few hundred thousand miles on it and hasn't seen a mechanic in a few years, so I went ahead and had some preventative work done that they suggested. They were very informative on each issue (what part, what the problem was, and a picture). I never felt like I was being pressured into getting anything more than the main problem fixed. Since I had coverage, they offered a rental free of charge, which was awesome! It ended up taking about 4 business days to fix, but that was fine because of the rental, and my car was undriveable going in. It's been a couple of weeks since getting my car back, and it works great! I couldn't be happier!

David Johnston

★★★★★

a month ago

Love this place. Erin and Marcus are so helpful and friendly. Customer service is exceptional and the prices are fair.

Erick Espinosa

★★★★★

2 months ago

They did a fantastic job replacing my wheel bearing and they were able to do an oil change on my vehicle.

Zee Kay

★☆☆☆☆

3 years ago

I chose this place over many others in the area that were walk ins only because I thought I would fair better with my time if I made an actual appointment. Huge mistake on my part, huge. I dropped my car off at 8 am, they were hoping to get it done or started around 9. So I wait 5 hours before calling for an estimated time of completion. 5 hours for the girl to say oh, oh yeah well there are 2 cars in there now so hopefully they can inspect it after lunch. Truly sounded like they forgot my car was there. Suddenly 45 minutes after I call they have it done and have failed me. Now the moisture in the taillight I get but I know my state regulations and for failing me for the crack in my windshield is ridiculous. It's nowhere near 4 inches from the bottom. To be in my line of sight I would have to be looking BENEATH my steering wheel. So glad they could take 6 hours to fail me for something anybody walking by could have clearly seen and avoided wasting my entire work day. Thank you so much for the quote though, mind if I send you one for lost wages?