About Business
Conveniently located in Longview, TX, NTB-National Tire & Battery has established a strong presence in the Car Repair market. They have specialized expertise in Tire shop, Auto air conditioning service, Auto repair shop, making them a top-choice Car Repair specialist in Longview. Backed by 558 satisfied customers, they currently hold a prestigious 4.5/5 star status on our platform. They take pride in serving the diverse needs of Longview, TX residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, NTB-National Tire & Battery is the go-to destination for quality and service in Longview, TX.
Google Reviews
Bumble Bee
★★★★★
5 months ago
These folks were super amazing the clerk was so sweet and very professional fixed my flat tire and let me know anything else I needed just ask....I highly recommend them
V Lopez
★★★★★
2 months ago
Excellent service, and customer service. Definitely will be recommending to family. Thank you for the Excellent work on our Charger.
Joe Bludnick
★
☆☆☆☆
a year ago
Been dealing with them for years this will be last time called about tires they said are at warehouse would have them tomorrow but need 20 dollar deposit next day they couldn’t get them asked what they had in stock told them it has to be a at tire said they had a set. sent my father to have tires put on the truck took them almost 7 hours for tires and a oil change truck has a flat next day find out they never replaced any valve stems I come home 2 weeks later they put highway tires on the truck it’s missing a lug nut and it’s not balanced right I called and manager said bring it back in they would make it right send my father back in today 5 hours for them to say there not going to replace the missing lug nut because it was there when it left and reason for the shake wasn’t there bad balance it was wore out steering parts that are actually new seems like they love making excuses but not doing the work
Nathan Kuiper
★★★★★
5 months ago
Great place with very knowledgeable staff, having everything from alignments and suspension work to tires n brakes they had me in and out with the quickness! Highly recommend Charlotte and her skilled techs for all of your automotive needs.
Larry Smith
★★★★★
5 months ago
I have dealt with Charlotte over the past few years and she is always polite and fair, although a little goofy (ha-ha), just kidding. She makes you feel at ease. Go see for yourself!
UrBestFran
★★★★★
7 months ago
I had a fabulous experience at NTB. It was my first time using them. They were nice and the building was clean. My oil change and tire rotation was completed in a timely manner. I’d definitely go back for more services. I like how they recommended services such as a change of cabin air filter etc but they didn’t bring it to me. Like I hate when companies do that. But overall I had a great experience.
Preston Turner
★★★★★
6 months ago
Went in to get a tire alignment for my sister's car. The staff was SUPER friendly and VERY helpful. The car went right in and they got to work on it. They made sure I was kept up to date with the progress while I sat watching Andy Griffith and drinking coffee. I can't say enough about how great the staff was and their efficiency. Whenever I need help, I'm going back there!
Zach Thomlinson
★★★★★
a month ago
Brian and Austin did a phenomenal job on fixing all 4 tires and the tire rods. Highly recommend them and they were able to provide fast service.
Cody Still
★★★★★
2 months ago
These fine people are exceptional workers with great customer care and service. I’ve had several vehicles brought in and serviced and I’ll definitely be back.
Kevin Mackey
★★★★★
a month ago
Charlotte has been an amazing rep. She has gone above and beyond to take care of my vehicle needs. So glad shes back to my local Longview store.
Jeremy Huffman
★★★★★
6 months ago
Overall I had a very good experience having my crown vic worked on it's extremely hard to find a trustworthy shop to work on your vehicle and not be ridiculously expensive but I truly recommend them all around. The man who greeted me in shop was very respectful and made sure I was aware of everything he was doing shook my hand beginning and end. Bryan was the employee's name and definitely because of him and his customer service I will return and recommend to anyone. 5 star without a doubt. Thank you all for your service.
Avry Conley
★★★★★
5 months ago
The manager Bryan was very professional and very cordial. He kept us up to date on the status of our vehicle and did and amazing job on the alignment. We will definitely be back to get our cars aligned from him from now on.
Kendrasha Gray
★★★★★
2 months ago
Very efficient work..Samuel is very nice and took care of my car with no hesitation. The manager is very nice as well. These guys take care of your car as if it's their own. Highly recommend
Will Huff
★★★★★
2 months ago
Rare mechanic open on a Sunday - and I'm glad they were. My truck was getting worse by the minute on a failing wheel bearing and was not safe to drive. Could have caused a serious accident at worse or left me stranded at best. I brought it in for a quick diagnosis and they were there for me and kept me safe so I could call and get a ride home and leave the truck parked. Wound up opting to do the work myself but these guys are the real deal. Brian the mechanic and Charlotte at the front desk took great care of me. Highly recommended
WhoTheHeck AreYou
★★★★★
3 months ago
I recently changed a few parts on my wheels and my tires which usually requires you to get an alignment afterwards, so I took my car up there to get that taken care of. They hooked my car up and let me know that I actually didn't need one and even showed me the measurements. They could have charged me for an alignment and I would have never been any wiser. Very honest people and I'll definitely go back.
Phillip Stevenson
★★★★★
3 months ago
I was very satisfied with the work they did . Mrs Charlotte was very helpful and nice . the mechanics were able to show me a couple of small issues I need to take care of.. even checked all my fluids and topped me off .. everyone had a great attitude and was very helpful. I will definitely recommend this shop to friends and family
Doug Stewart
★★★★★
a month ago
NTB has been nothing less that great for my business needs. Anytime the employees see the Lone Star Golf Cars truck pull in, the service has been greater than 5 Star service. They will forever have LSGC backing them with support.
Bruce Swank
★★★★★
2 weeks ago
Charlotte was absolutely amazing!! She greeted me with a big smile and a true welcome to the store! She jumped on my issue immediately, fixed it and had me out the door in record time!!!
Ruth Akana
★★★★★
5 months ago
My family and I were in town for the weekend when I accidentally rode up on a curb, and we became concerned about potential damage to the skid plate, tires, or other parts of the car. With a long drive home ahead of us, we were worried. Thankfully, the team at NTB quickly assessed the situation, performed a fast repair, and had us back on the road in no time. I was genuinely surprised at how efficient and friendly they were throughout the whole process. Great service and a real lifesaver! Thanks NTB!
Holly Reid
★★★★★
2 weeks ago
Bryan and Charlotte were lifesavers for me yesterday. I was driving from Shreveport to Dallas with 3 dogs in the car on a Sunday afternoon. Outside of Longview, I unexpectedly hit a big tire on the highway and tore the undercarriage of car creating a horrific noise while i drove, risking serious damage. Being a Sunday, everything was closed. Someone recommended I call NTB- Mavis on Eastman. When I called, they were the very few that actually answered the phone! They were a godsend during at a very scary side-of-the-highway emergency. Bryan had it fixed in about 5 minutes, while Charlotte made a fuss over my dogs. I am so thankful and appreciative of the generosity and kindness they showed in my hour of need. If I could give them 10 stars, i would!!
