O'Reilly Auto Parts

Fernando Herrera

★★★★★

3 months ago

Damen over at O’Reilys needs a raise to whatever he’s making. Courteous, professional and extremely helpful. Thanks a bunch and I will definitely be coming back to O’Reilys just for his customer service A+++++¥¥

Nancy Burdick

★★★★★

5 months ago

I just want to say William at the Longmont O'Reilly spent over an hour helping get my battery replaced. It wasn't easy as it was corroded and the bolts were stripped I just want to let you know that they really took time to help me. Thank you William very much

Lily Sky

★★★★★

3 months ago

Staff was awesome, super helpful especially Arial & Angel. William helped me with my filters, answered all my questions. He went above and beyond. Very grateful.

Derik W

★★★★★

7 months ago

Amazing place and great advice from Jimmy about issues with my Tahoe! It's great to have good parts but even better when you can talk with a pro to help diagnose problems that don't make sense! Thank you Thank you! Stay awesome you guys are great!

Brenda Castro

★★★★★

8 months ago

Mike the manager was sooo helpful to me to get my daughters battery out of her car. He even lent me the tools to get it out. After he tested it we put it back in and jump started it successfully. He told us to come back so he could double check the charge and the alternator. He also gave my daughter some advice to avoid this from happening again.

The Besons

★★★★★

9 months ago

Damon was so helpful tonight, quickly located and rang up and then helped me replace my car headlamps. What a nice guy. Mike, I hope you give him a bonus or a raise! Thanks guys! Y’all are always friendly and helpful

Javier Gomez

★★★★★

2 months ago

William and Joe were absolutely incredible with both service and professionalism. Thank you !

Heather Feavel

★★★★★

a year ago

We had amazing experience today. Our daughters wiper blade broke off during a snow storm. Mike and his staff went over and above to help her. Thank you all so much. We highly recommend this store and plan on continuing to use them for our auto part needs. Thank you again

Eliza Daffin Obert

★★★★★

6 years ago

Stuart and Ben are saints! Had to replace the starter in my 1500. Sunday evening, all of the garages were closed. Ben showed my little brother and I how to take the old one off and put the new one in. We would have been struggling for hours rewinding youtube videos and probably torn the truck up if it wasn't for Ben. FANTASTIC SERVICE IN EVERY WAY!

0mmi Ness

★★★★★

a year ago

Thank You Mike and Larry for educating me while helping me! All of the gentlemen at this location work very well together to make sure that the customer is getting quality assistance for the quality parts they need! I have not had quality customer service in such a long time. It's good to see that there are people out there still who are passionate about what they do and where they work! All of you Gentlemen are amazing! Thank you again.

ALPHA 13

★★☆☆☆

10 months ago

Larry was very rude and made me and my friend seem like we were a hindrance to his life and job. We were just trying to make a return and he was frustrated at the fact that we had multiple items. He started spamming things on the desk and kept sighing.

Thanatos

★★★★★

a year ago

I came into this store after being led astray by a competitor and I am very glad I did. I was helped by Max and I honestly don't think I've gotten better customer service anywhere. He was extremely knowledgeable and helpful. I thought I needed a new valve cover AND I had the wrong motor type. Max realized immediately that I was asking for the wrong thing and, instead of selling me a new valve cover, he sold me the gaskets I actually needed, saving me a lot of time and money. He even went a step further, helping me replace the gaskets right there in the store, explaining and teaching as he went. This is where I will be coming from now on.

John Vanderpool

★★★★★

a year ago

Most of the employees are exceptionally welcoming and helpful, even compared to the standard level of awesome I’ve experienced that has made me solely an O’Reilly’s customer for the last 20 years. Karina (sp?) and Damen are always quintessential professionals. This review is clearly to recognize the mentioned staff, and also to make mgmt aware of an inappropriate interaction I witness from a third employee present today

Michael

★☆☆☆☆

2 years ago

bad experience! I ordered a part that was supposed to be there in a couple hours and it took 2 1\\2 days to get it to the store. the employee that took the order was rude and didn't care much about the customer so i finally got the part and it turned out to be the wrong part so i had to go back to the store and reordered a new part it was only a couple hours for the part to get to the store when i called them to make sure they received the part another employee was rude and just said it would be there when it said it would be i asked him can you check for me to make sure he didn't or care to go check if they got it so i drove back again they had a part but it was the same part i just returned and that employee told me the one i wanted was unavailable he was helpful {1 out of 3 employees was helpful and not rude } but after 3 days of waiting for the part and not getting it i mean you guys should fix this kind of service

Javin Farmer

★★★★★

a year ago

Larry is a very knowledgeable person. He has answered every one of my questions, whether car-related or related to my O'Reilly's account, with the utmost professionalism. As a business owner, it’s very rare today to have employees who strive to take pride in their work. Go Larry!

Leon Valencia

★★★★★

7 months ago

José was extremely helpful, he changed the headlamp on my Mother's car.

Sabrina Flanagan

★★★★★

3 years ago

I’ve been having trouble with my car battery all week. I went in today to see what was going on. The entire staff was on it at some point during my three visits today. They tested it and offered ideas on how to troubleshoot without having to just jump straight into a new battery. Ultimately that ended up being what was needed, which was absolutely ok. I appreciated all of their willingness to help and to go above and beyond to make sure we could take care of it today. THANK YOU to you all! You are appreciated more than you know! 😊