About Business
O'Reilly Auto Parts is a leading Car Repair specialist serving the Carrollton, TX, Carrollton area. They provide a wide variety of solutions, including Auto parts store, Auto body parts supplier, Car battery store, and other Car Repair tasks. Boasting a solid 4.4/5 rating from 223 verified reviews, their reputation precedes them. As a locally-owned business in Carrollton, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Carrollton, TX.
Google Reviews
Natalia Segatore
★★★★★
4 months ago
The guys there very nice!
Nelson
★
☆☆☆☆
a year ago
If I could leave them 0 stars I would let them make me waste 4 hours of my precious time waiting for a front brake rotor repair so that in the end they would answer me that they couldn't do the job
Scott P
★★★★★
Edited 2 months ago
I have been going to this location for years. They are always very knowledgeable and helpful. Good overall atmosphere. I drive quite a bit further to get to this location, than I would if I were to go to the Autozone that is just down the street. But the overall difference in the two stores is so huge, that I drive right past that Autozone and go to this store. And the quality of thevmerchandise is far superior at Orielly's, as compared to the other. I fully recommend this store. And I was in the automotive service business for over 30 years, so I absolutely know what I'm talking about.
MJ Hair
★★★★★
9 months ago
Jonny was extremely helpful changed my brake light in 5 minutes cost me 12 dollars.
Sungmin Hong
★★★★★
a year ago
Found what i need and got help with other stuff and out the store pretty fast. Lol The employees were super nice and helpful
Jay Yim
★★★★★
a year ago
I had little problem when I started my car so I went to the store check for it one of the staff came out check with scanner he told me everything works fine. He was so kindly thanks
Mia Witt
★★★★★
8 months ago
The employees here are friendly, knowledgeable and super helpful! My wiper blades were purchased and installed in a flash!
Stephanie Lazo
★★★★★
10 months ago
Great Service, staff always willing to assist & very knowledgeable in auto service & will help you diagnose and find the parts you need to take car of your automobiles needs.
Tattianna Varela
★★★★★
a year ago
Jonny was amazing! My battery was bad and dead, and not only was he able to determine this issue very quickly, but he went above and beyond trying to replace my battery for me as well. My car is older and the battery was stuck, yet he tried his absolute best and I greatly appreciated that. He even recommended a place for me to take it to get it replaced, so I knew what to do and where to go after my visit. Going to start coming here for all of my car needs and I recommend this location to everyone! I was at an Autozone right before here, and they didn’t even want to perform any tests on my vehicle. The customer service at this O’Reilly was very refreshing and helpful, especially as a woman who doesn’t know much about cars. Thank you guys for all of your hard work! God bless.
anthony robinson
★★★★★
2 years ago
I visited this location because I was concerned about a battery on my vehicle. I was recommended by a Nissan Technician who told me I'd should probably replace it. So, I had autozone check it, and they told me I needed to charge it, so they charged it for me. Then, they said that I should be good to go, but there might be something causing the battery to lose its charge. So, I drove around for a while before deciding to visit O'Reilly. I walked in and was promptly greeted by store personnel named "Trinity". I asked to have my battery checked, and she dropped what she was doing to assist me. We walked to my car, and after diagnosis, it was concluded that my battery was fully charged ( Good). I explained my situation and other steps I took before deciding to come to the store. She stated that I was fine. I asked about what prevents corrosion from occurring on the battery. She recommended something that was cost efficient and gave me a few paper towels so I wouldn't have to spend money on rags. Now that's customer service 👌 Thank you, O'Reilly, for making it convenient and easy to service my vehicle
Luke Y
★★★★★
a year ago
The best auto parts shop in town that I have experienced so far. Staff members are changing from time to time, but all friendly and helpful. The accept recycled oil without difficulty. This is my number one auto parts store. Thank you,
Raza Hussain
★★★★★
4 years ago
Bipin is my go to rep at O'Reilly. He always helps me find the right parts I need for my cars. Staff here is very knowledgeable and will guide you well.
Lionel Berumen
★★★★
☆
8 years ago
Well kept ,quick help this store actually helped out alot
chris luevanos
★
☆☆☆☆
9 months ago
I came in to buy some oil and waited in line for several minutes. The cashier, Johnny, was standing at the side of the counter eating and didn’t acknowledge me at all—not even a greeting. However, the moment a Caucasian man walked in, he immediately stood up and offered to help him. As a Latino, I couldn’t help but feel ignored and a bit discriminated against. This experience left a really disappointing impression.
Jim Roth
★★★★★
a year ago
Tonight, we had a minor automotive emergency and Carlton went above and beyond to help resolve our little problem. His exceptional actions allowed us to get back on the road and also led to an important sale. Customer loyalty is earned, not given, and Carlton has earned mine. Thank you!
Mahalaalel
★★★★★
4 months ago
This place has what you need and people that can help you find what you need. Quick and to the point. Exactly what you need when having car trouble!
Tina Saner
★★★★★
4 months ago
Came in for some Oil. Craig was so helpful. He helped take my oil top off so I can put oil in my car.
Kasey
★★★★★
3 months ago
Best Parts store around. Staff is friendly and this store is clean. Thanks y’all
Zane
★★★★★
2 months ago
Went in last night to get my airbag indicator light checked out and these guys were super helpful and informative. They spoke like they have a genuine passion for cars and empathy for my situation
Serena G
★★★★★
6 months ago
I’ve now had 2 great experiences here. The first was with Carlton helping me come up with a solution to a scary check engine issue. He gave me great information, a recommendation, and helped ease my mind. And this last time Ryan helped me with a solution for a car battery concern. He was honest, helpful, and I did not feel he was trying to take advantage of me. Grateful for both of them.
