O'Reilly Auto Parts

Katie McCoy

★★★★★

4 years ago

The employee I talked to helped me find a similar part to the one I came in to get (their system showed that they had the part but it wasn’t in the right location, possibly shoplifted). I bought the similar part and the employee told me to hang on to the receipt. I tried the part and it didn’t fit, and I was able to return it and get my money back. The employee offered to order the part or look up a different location that had it in stock. Very nice and helpful, thank you!

Mirna Ramos

★★★★★

2 years ago

Called the store to check if they had snow chains, Jerry answered and he had them ready for me when I went into the store. He went above and beyond and showed us how to install them, and even checked weather, road conditions and route alternatives! Definitely 5 star service.

Nasir Ahmad

★☆☆☆☆

a year ago

Very poor customer service I wanted to buy battery and install new battery but they didn't give me the tools to install it. So if you don’t help at least let me use your tools. I don’t recommend this Auto part..

Alice Sharp

★★★★★

3 years ago

We would like to give a big shout out to Dean, the assistant manager for his care and service. We are on a long winter trip and discovered an antifreeze leak and with his help and advise we were able to get it resolved without too much trouble. Thank you so much!!

Bee Phoumychack

★★★★☆

2 years ago

Wonderful and very helpful service!! Excellent customer services and great prices very reasonable and cheaper than others auto store places in town!! Shout out to one of worker there he's very friendly and helpful. I'm very grateful for he's service by helping me out with my car battery today... I am so very grateful especially bc I had my young baby with me.

Dennis Gordon

★☆☆☆☆

2 years ago

I called the store and spoke to James Hughes about ordering some brakes and rotors for my Toyota 4runner. I told him I needed midgrade brakes of the 3 options provided. I specified I needed a full set front and rear. He tells me to come on down and he will have it all ready to go for me. I arrive and James pulls everything up in the system and I reiterate this is for a full set front and rear mid grade brakes. He assures .e it is correct. I pay for the parts and he helps me load the parts up. I get to the shop and my mechanic asks where my front rotors are. Long story short, had to return all of the parts to my card and recharge my card $400 because he screwed up. At this point I am fuming as well as having my wife pissed because $300 I was charged previously is in limbo of hitting our bank account. It took 5 business days to receive the refund tying up our money instead of James doing the right thing and to manually override the prices on the rotors and getting us on our way. I will not do business with them until James Hughes is terminated.

Zoltan Hercik

★★★★★

4 years ago

My visit was quick yet an excellent experience. There was no line front of me. I was greeted kindly and professionally. The representative asked the right questions and figured quickly what I need. He offered plenty of options to choose from and explained the differences well. He also installed my windshield wipers in seconds. Thanks.

S Miley

★★★★★

11 months ago

Dustin was fantastic! He was super knowledgeable, kind, and helpful in troubleshooting some issues with my CRV headlights. Greatly appreciated him taking the time. 10/10

John Grana

★★★★★

2 months ago

Friendly staff, even replaced my wiper blades in the parking lot!

V Crz

★★★★★

2 years ago

Amazing costumer service. Got a battery installed in a couple of minutes. My car was making other noises and the associates were more than happy to help to try and see if they knew what the issue was. Honestly they went above and beyond. They were super transparent with prices and willing to help thank you to Travis and his other coworker associate! I recommend this location!

Lisa Fitzgerald

★☆☆☆☆

8 months ago

I bought something for my car and was told by the employee if it did work I was able to return it. It did not work. It actually ruin my car worsted. I went in and Patrick was very rude and try to tell me that I was in the wrong. I would bought the item if I can not return it. This place needs to be shut down

Amelia Perez

★★★★★

a month ago

I was able to get what I needed for my old car

Tristan and Taylor Bellinger

★★★★★

10 months ago

Dustin and Patrick went above and beyond, 5 stars doesn’t do them justice. Our Subaru Impreza presented a Check Engine Light that they checked with their reader and printed a report of our current code and previous code history. After that I checked under the hood to find the cold air intake had disconnected from the motor (likely causing this fault). Dustin and Patrick politely provided tools that allowed me to reattach everything properly. Afterwards we decided to buy some plastic connectors as a few had broken off the intake filter box, Patrick not only helped grab the ones that were labeled correctly, but once we discovered they didn’t fit the slots he came back out and brought out other connectors until we found one that fit properly. They allowed us to wash our hands in their restroom and overall showed very top notch customer service. My fiancé felt very safe with these gentlemen helping her and I am very appreciative. Great job guys!

Tom Gordon

★★★★★

3 months ago

Patrick was awesome helping me figure out a problem with a lug nut. Appreciate his help!

Loddie -

★★★★★

3 weeks ago

Quick and easy assistance. Very knowledgeable and funny.

The Hart Ranch

★★★★★

7 months ago

Nowledgable polite and friendly staff. Great help. Employees have since of humor and make the experience more enjoyable. No wait times. Well staffed and managed.

Big Bearded Bubba

★★★☆☆

2 weeks ago

Busted Parts out of the box but they honor the warranty and they price match