Reviews
Bill Petersen
Marty was extremely helpful and knowledgeable. He also has great customer service and goes the extra mile to take care of the customer!! This will be my first stop when buying parts in the Sioux Falls area!!
★★★★★ 6 years ago
Mary Mentzer
He was very helpful didn't take any time at all to replace my friends battery. His mannerisms was very pleasant and that's why he gets a 5 star thank you.
★★★★★ 5 years ago
David Lutzwick
How to return some parts that went bad, not sure what everyone else thinks the definition of lifetime is but I thought it was not for the life of that part, after haggling back and forth the employee give me a new starter, not sure if I was required to convince him what I thought lifetime meant
★★★★☆ a year ago
Vicki Dykstra
Great service! Noah was super helpful. Changed a bulb for me - quick and easy. $11 and 10 minutes later, I was on my way.
★★★★★ 2 years ago
Bonnie Kraft-Partlow
I have pulled in here seeking assistance when I was getting ready to head home to Texas! The staff was friendly and seemed glad to be of service. O'Reilly Auto Parts is a place that i feel as though I will get correct answers to any questions that I have. Prices are good!
★★★★★ 5 years ago
Melinda Nelson
Guy broke my fuse box lid and did not help me look up the fuse I needed. Now, not only do I need to buy a new fuse (15a, thanks for nothing) but I have to buy a new lid for the box. Amazing.
★☆☆☆☆ 2 years ago
Ang Bailey
Darren went above and beyond to help me replace my battery. He was determined to help me and he did! I am so grateful for his assistance on a Sunday in -20 temperature. Thank you, Darren! Each time I’ve gone to this store location I’ve received excellent customer service by knowledgeable staff.
★★★★★ 7 years ago
Kristie Nord
I called ahead to see if they had the sensor I needed, so they had it ready when I arrived. They matched their competitors lower price (advertised), and the team was very helpful and friendly. I will definitely go back!
★★★★★ 8 years ago
Wesley Dixon
My uncle has been helping me with a project vehicle, and told me to go O’Reillys, as he owns a shop and has a commercial account. I forgot to mention this with one of my first of many transactions and brought the unused parts back, in the box untouched, the following day, with the receipt, to see if they could run them through his shop to hopefully help me out with the expenses on this vehicle. Mind you, just I alone, have spent over $1000 on parts in just under a week. I went in and was met by Trenton, explained to him the situation and he was immediately pissed and told me I needed to go to the Cliff location, all the way across town, if I would like to process the return. He then started the return anyway, all the while huffing, rolling his eyes, using a snarky tone, and just being genuinely unprofessional. He then made it apparent that I had, “only saved $9” making it seem like I was wasting his time. I can understand if it was coming out of his paycheck or something, but it is a billion dollar corporation for God’s sake, I was literally making him do his job. I’ve heard from other people that have dealt with him that this is very normal behavior for him and acts like people are wasting his time constantly. I have never been met with such unprofessionalism and annoyance for such a simple issue.
★☆☆☆☆ 2 years ago
Rory F.
I spoke with Connor over the phone about a return I needed processed. He was extremely helpful and took care of my situation without any problems. If you want to receive top of the line service I recommend you seek out Connor.
★★★★★ 3 years ago
Zaya Zimmer
Went n today to simply recharge my AC. Something I need to do every year, this year I decided to save $20 by getting a recharge without a gauge. Anyway the dang thing basically blew up on me in the parking lot. The employee and manager were respectful and understanding in the situation. I was able to pay the difference and get the better product. My car was blowing cold out and while I didn't save the initial $20, my car has cold air, I know a product to avoid, Oriely got their sale and everyone is happy. 5/5 stars.
★★★★★ a year ago
Trinadi Crosley
Just stopped in here on a 3 day road trip from North Idaho to Arkansas needing the correct size wrench to tighten a few nuts on my kayak rack. After having no luck anywhere else the two gentlemen working here saved my trip. They happily helped me figure out what size wrench I needed and let me borrow one to do what I needed. Not only we’re they helpful but they were very nice and turned my terrible morning into a good one!
★★★★★ 2 years ago
Lindsay Chicoine
I went into the store today to get windshield wiper blades. Trent helped me and definitely went above and beyond! He helped me choose what I needed and then installed them for me. He also helped me figure out my dim headlights. It was so nice to be helped by someone with great knowledge and such willingness to help! The other gentleman working the counter was also very nice. Thank you so much for making these things easy! Great experience!
★★★★★ 3 years ago
Anna Baldwin
People need to be trained before they give people auto parts. I have been TN here multiple times and they always give me the wrong part. Hard to put your car back together without the right part.
★☆☆☆☆ 8 months ago
Steven Miller
Friendly and had the part I needed on had... Fair prices considering
★★★★★ Edited 2 months ago
Shawna Kranz
My check engine light came on and the guy ran the diagnostic and then explained it to me. Turned out to be nothing and put me at ease. Thank you.
★★★★★ 2 months ago
Alex Christopulos
I'm in the process of refurbishing a vehicle that was gifted to me by my brother. I found an amazing freelance mechanic who comes to me at the end of his work day to work on the vehicle. Every part that we have needed in a pinch O'Reilly has had it on hand. Very helpful.
★★★★★ Edited 2 months ago
Abby Gibson
Shoutout to Jeremiah on Minnesota and 26th! He helped turned a terrible day into a not so bad one. He went above and beyond to help me with my car battery. Appreciate the service so much!
★★★★★ 3 months ago
TNrando
Special-order 12v car battery provided the same morning purchased! Fair price. Great service!
★★★★★ a month ago
Daniel s
Jonathan was so nice and beyond helpful. O'Reilly's is beyond lucky to have such a hard genuine gentleman. Please reward him
★★★★★ 3 weeks ago
