O'Reilly Auto Parts

Noah G

★★★★★

6 years ago

These guys are great. I drove there with a dead battery. They loaned me tools for me to swap it out for the new one and offered to help if I needed any. With other autopart stores right down the street I drive past them to get the excellent service I get have come to expect every time. Thanks again O'Reilly.

Andrew Elsen

★★★★★

7 years ago

Needed a new car battery. I was in and out on about 15 minutes. Given an easy battery placement and not being super busy I asked if they would put it in and they did. Sales associate even pointed out a $25 mail in rebate after I purchased. Great store

Rodney Misemer

★★★★★

a year ago

I have been shopping at this O’Reillys for years and I think everyone that works here does a Great job selling and recommending the right auto parts.

cesar fabian

★☆☆☆☆

7 years ago

Need to put the correct parts for there orders then don't act like it was the customers fault and not deliver it to them after the customer spent 500.00 in 2 stores same day. Manager rude and would not deliver part knowing i had my car already apart management needs help on the customer service i called advanced auto parts they brought me the correct tool and did not say we don't deliver to garages.Now a days business run out of there garages not considered a house it where small business get started.

Kait Joann

★★★★★

2 years ago

I’m a big person on shouting out amazing customer service, and George was fantastic on helping me quickly. Even with a smiling face when they were closing in 5 minutes. George deserves a raise.

Brianna Dooley

★★★★★

3 years ago

Would love to give this business 10 stars if I could. We work right behind this office at a title company. We had an elderly couple close on their home yesterday and when they went to leave their car wouldn't start. Will came over from O'reiley's to check out what was going on with the help of Dave who is also an employee at this store. They were able to jump start the vehicle for this couple and they were able to make it home. These two gentlemen went above and beyond for people they didn't even know. We are so grateful that they were able to help with this situation. The couple was calling for a tow truck and had a long drive home and no way to get there. Thank you, Thank you, Thank you, from the bottom of our hearts. We appreciate you so much and you will forever have the business of Alpha Title from now on.

Solana Sperry (Solo)

★★★★★

4 years ago

I had a great visit, even after discovering that some wires under my hood had been chewed by more than likely rodents. Jason reconnected the wires and got me the other items that I originally came for so kindly! I highly recommend this location! Wonderful people here❣

Aaron Bray

★★★★☆

6 years ago

There is a nice staff of people inside. They are quick at locating the item I need on the computer and retrieving it or fast to order. Prices vary but most always will match a competitors price. And, if you happen to need battery replacement, they have a small set of tools available in store so you can do a quick change out in the parking lot.

Jay

★★★★★

8 months ago

This store's employees are extemely nice and very helpful. If I need it the same day, this is where I go.

Julie B

★★★☆☆

4 months ago

The hubs called ahead to get the right part. They still gave me the wrong one.

Robin Morton

★★★★★

10 months ago

I'm definitely giving them 5 stars they were very nice and knew exactly what the issue was with my hubby's trust the old alternator killed the new battery and we got a new alternator but the damage was done I never thought a bad alternator could kill a new battery anyway they were so nice to help him and give him a replacement battery and the guy George was really nice so was the other employees I told my hubby from now on we will come to this store from now on they are smart and they don't give you the run around saying I don't know or saying things that's not helpful I recommend anyone coming here they rock 😎😎😎👍🏼💖💖💖

Shawn Nicholas

★★★★★

8 months ago

I went in to purchase a new head light and brake light. Jason went above and beyond when he helped me install in the parking lot when I ran into trouble. Exemplary service from that young man!

Beth Rhodes

★★★★★

a year ago

My husband and I walked into O'Reilly on 291 and was pleasantly greeted by Chase. They were very busy, but Chase provided us with the help we needed on our car battery problem. He checked out the charge on his meter (which was very poor), and noted it was a 16 years old battery. HE helped us with buying and installing a new one. We are so very thankful for the service Chase provided.

Michael O'Hara

★★★★☆

a year ago

Great customer service and had exactly what I needed in stock. I was visiting from out of state and needed to replace a car battery. They were very helpful in testing the battery, providing me all the tools that I needed to make the swap, and used my points to reduce the cost. Greatly appreciated the customer care.

Daniel

★★★★★

a month ago

The staff at this location are the most helpful and knowledgeable folks of all the parts stores in the area.

madison stephenson

★☆☆☆☆

a month ago

I was with my son today around 3-4pm buying windshield wipers while we are shopping the employees were having conversations that were sexual and shouldn’t have been said out loud talking about getting pegged and gays? Hmm I’d say it was rather uncomfortable and inappropriate

Mark

★☆☆☆☆

a month ago

As 40 years auto mechanic and doing business there for a long time, had a terrible experience with a women counter clerk at the 316 291 highway location in Lees Summit. I needed a replacement spark plug wire. She did not really understand my need, would not stop talking long enough for me to explain and became belligerent yelling "adios amigo" as I left. I returned asking for a manager to file a complaint, another women joined in threatening to call the police if I did not leave. WOW....A totally unprofessional reaction. These two need some training on conflict resolution. DON'T GO TO THE 291 HIGHWAY STORE!!!!! I will continue to do business at the other LS store....