Derek's Automotive Service

Amy Montoya

★★★★★

5 years ago

We have been using Derek’s Automotive for about 5 years now with complete satisfaction! We recently moved out of the area and still make the drive to use them. We have also recommended them to several family members and friends who take their vehicles there as well. Before discovering Derek’s we were going to Arisocrat in Merriam, KS since we have a Range Rover and Mercedes, we thought we had to. But Derek’s does just as good of quality work and even gets it done faster and they are so much reasonably priced. They are honest people. For us that is everything! So many smaller automotive shops you hear screw people over but I’d never imagine hearing that about Derek’s from anyone. Tim who mans the front desk is extremely personable and knowledgeable in everything vehicle related. Austin who is more behind the scenes but upfront sometimes is understanding to the fact that people just want to be kept in the loop about what is going on. Sometimes the wait to get our car in can be over a week but when we took it to Aristocrat it would be multiple weeks. I truly cannot recommend this place more. We will continue to take our vehicles there for as long as they remain in business. They have earned our loyal business!

k j

★★★★★

6 years ago

I cannot say enough about Derek’s!! Highly highly recommend!! They have been more than fair/honest with me - including looking/listening to the weird sounds I bring in. They have returned calls, been prompt with their work, etc. I have an up coming repair that will be pricey and Austin is willing to make the calls to the warranty companies to see what they cover, etc. I always feel good when a business says something doesn’t need to be fixed or provides cheaper ways to do something. They are my go to for auto care. Have not been disappointed!!!

Francesca Tanner

★★★★★

2 years ago

I took my vehicle to Derek's for a tune up after getting a high quote from a competitor. Derek's quote was significantly better. Derek's didn't try to upsale me on things I didn't need. They actually told me a there were several things that looked to be in good condition and didn't need to be changed out. My final bill came in lower than initially quoted. I would definitely recommend them.

kevin harczak

★★★★★

a year ago

I only have 1 complaint, which is very small compared to what you get with them. I wish they were a bit quicker with getting me updates on my cars progress. Other than that, their service is amazing while it may be annoying to play 20 questions it's for the purpose of saving you money and hopefully time as well. I have taken my car here twice now and will not take this or any other car I own anywhere else unless they stop caring about the customer. IT IS SO NICE KNOWING A SHOP THAT DOESN'T TRY TO TAKE ADVANTAGE OF THE CUSTOMER! THANK YOU, DEREKS!

Joshua Luck

★★★★★

a year ago

I’ve had Austin and Tim helping me out with little odd requests for years. They always bend over backwards to create a good experience. Even when there is no benefit for them to go the extra mile other than wanting to help others. Thank you Derek’s staff for being so kind and helpful.

Joe Tamborella

★★★★★

Edited 6 months ago

Over the years Derek`s has provided excellent repair services very timely and at a very reasonable cost.

Michelle Cason

★★★★★

Edited a year ago

My family has been using Derek’s Automotive for the past 10+ years, and we don’t trust anyone else with our vehicles. They’ve been upfront with potential costs and they always work their hardest to get the job done accurately and quickly, at a fair price. If you want an automotive shop with honest work and friendly staff, you will love Derek’s!

Matt Hargrave

★★★★★

2 years ago

I always receive exceptional service from Derek's Automotive. One of the things I really appreciate is that they never try to upsell me on anything. I have several vehicles and they always only recommend the services that they feel are truly needed. They have even steered me away from somethings I inquired about because they were not needed. I value their honesty and integrity. I would recommend them to anyone looking for a place for automotive repairs and services.

Steve Hanis

★★★★★

Edited 7 months ago

Derek's has earned our trust as our family’s mechanic. They provide great service at a fair price, and we highly recommend them.

Jermy Fuimaono

★★★★★

a year ago

They were friendly and honest with me. They found that I didn't need my rack and pinion fixed after another shop tried to get me to have it done to pass inspection. Honesty goes a long ways in my book. Tim was friendly and very helpful I'll be choosing them if I need any work done very professional

VickieHoshor

★★★★★

3 months ago

So far, so good! The flush of our heat system seems to have worked and we are so pleased. We appreciate you!!

Madeline Shafer

★★★★★

9 months ago

I had a wonderful experience with Derek’s Automotive Service. I had to have my alternator replaced after 6 months of having the same repair. Austin helped track down the part that we purchased previously through O’Reilly’s (had repaired at a different shop) and was able to get a replacement alternator through the warranty- costing us nothing for parts! 🙌 Labor was very reasonable and the service was unmatched. So glad to have found a reputable shop!

Yusuf Akdeniz

★★★★★

2 months ago

I came for ID/OD verification. They gave me an appointment within an hour, and the entire process took about 5 minutes. Fast and friendly staff.

Gokhan Olmaz

★★★★★

3 months ago

I came in for an ID/OD inspection. They gave me an appointment within an hour, and the whole process took about 5 minutes. The front desk staff was very helpful and professional. Fast, efficient service—highly recommend.

Tom Highland

★★★★★

3 months ago

My first encounter with Derek was nearly 20 years ago. The part that was needed was purchased from a Honda Dealer and Derek’s comment was “the price for this part is too high-I can’t charge you that much”. That started a relationship which lasted through 4 locations. What a guy!

Leslie Kendall

★★★★★

4 months ago

Dereks Automotive is one of the most honest Automotive places I have been in my life. I have been with them now for 10+ years. I appreciate their ability to not take advantage of a woman who might not know auto mechanics. They are so honest in their evaluations, it’s rare to find. I highly recommend them.

Justin Thompson

★★★★★

a month ago

The best, hands down. The front desk guy is top tier. Dude needs a raise like yesterday. Great communication and explanations of everything. I have a BMW and they're 20% cheaper than any BMW dealership. I have zero reason to go anywhere else for anything. They have my business.