About Business
Residents of Lee's Summit, MO, Lee's Summit have long trusted Valvoline Instant Oil Change for their expert Car Repair needs. Whether you need assistance with Oil change service, Auto air conditioning service, Car battery store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 3.8/5 rating with 499 reviews. Throughout Lee's Summit, and particularly in Lee's Summit, MO, Valvoline Instant Oil Change is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Valvoline Instant Oil Change for any Car Repair inquiries or to schedule a visit to their Lee's Summit, MO facility.
Google Reviews
Jordan Elizabeth
★★★★★
7 months ago
Had the best time I’ve ever had with an oil change. They were quick and helpful even for a girl who has no idea what to expect. Explained everything and was in an out within 10 minutes! Caleb was the best!
Tyler Barczewski
★★★★★
3 months ago
Outstanding group of working here! Look very team oriented and super nice. They explain everything to you so you’re not out of the loop. 10/10
Loren Hernandez
★★★★★
3 weeks ago
Great service, was in and out. Calvin was exceptional. I trust them with all my vehicles!
Matthew McCain
★★★★★
3 weeks ago
Quick and very informative. Didn't try to push an up sell. Reliable everytime i come here. Thank you guys!
mike batliner
★
☆☆☆☆
a year ago
Called ahead said no appointments it’s all first come first served. Waiting in my lane and took over 1 hour and 45 min to get serviced. Only 2 cars in front of me. The Other 2 bays had 6 cars go through before i got to go. I Asked to move lanes wouldn’t let me. Awful service and will never return to this location. First come first serve is not true as 12 cars behind me got to go before me. 0 star review. make an appointment and go somewhere else. Anywhere else would be better. Aside from that: The employees did a good job with service. And we’re very polite. Just had bad luck with the lane.
Will Wilkerson
★★★★★
7 months ago
Some of the nicest and kindest people work here. My wife's car broke down in the bay and they were patient and kind with her while she waited for me to come. They did more than was required or asked in order for us to get back on our way. 10/10. Please give them your business. People like them are hard to find nowadays.
Richard Scott
★★★★★
4 months ago
I’m from out of town and received service from Hayden, Caleb, and JD. All were helpful, but Hayden was especially helpful in every way. He explained everything in clear detail. He was also incredibly helpful, respectful, and kind.
Katlynn Lauffenburger
★★
☆☆☆
6 months ago
Unfortunately I had an awful experience at this location yesterday. I think my biggest frustration is with management, who seems to be neglecting the concerns of other employees. Here is why: the staff were arguing, yelling at one another, and dropping f-bombs while we all could hear. I understand being frustrated if you feel like your coworkers aren't upholding their responsibilities, but that should be addressed in private and in a professional manner. I feel like my vehicle service was rushed, and I also don't trust that you are able to successfully work on a vehicle if you are that worked up. Many different people kept coming over to ask me the same questions because they weren't communicating with one another, which makes me nervous because you are working on a vehicle and safety should be prioritized. After my service, I noticed in the comments that there wasn't any oil touching my dipstick, but nobody told me this. I recently hit debris on the highway and would have liked to have had the opportunity to ask if there may have been damage, but due to the agitation, I don't know that I can trust anyone would have shared this with me. Lastly, my tires were not aired up, and I tried to get someone's attention, but they walked off, so I just gave up. I hope management addresses the employees who are causing others to feel frustrated so you can boost your employee morale.
Kathy Sehorn
★★★★★
2 months ago
It was my first visit their For a oil change And I was very happy of the outcome Great Staff ! Explain everything about the process I will definitely be back
Kelly Behen
★★★★★
a month ago
Super fast and super friendly service! I ALWAYS come here for my oil changes. Highly recommend.
Justin Sherman
★★★★★
5 years ago
This place is the place to go for an oil change. The staff always greets me quickly, the service is quick and efficient. It appeared they may have been doing some training with other workers as well and this did not interfere with expediting the service. I always feel the synthetic oil is very pricey is my only concern. I guess the one that concerns me is it seems there’s a whole different crew working every time I come by. Otherwise they did a good job! It was quick, professional and I could stay in my car. My only comment is that when they get near a customer the person should wear a mask. The staff always greets me quickly and this did not interfere with expediting the service is quick and efficient and this did not interfere with expediting the service is quick and efficient and this did the service is not the only thing that is the same thing and it appeared to go for an oil change in the service is quick and efficient and this did not interfere with
Scott Sparks Sr
★
☆☆☆☆
Edited a year ago
I don’t recommend this place at all. There is only one working 4 standing around 5 vehicles waiting. The accident did happen but when you told me you were gonna clean the oil off my engine it was still all over the top and bottom look at the pictures. I do not recommend this place at all. I should make you pay for a detail. Very unhappy. And these pictures or after they said they clean everything. Bad JOB 8/14/23 9:00 The owner should review the cameras. beware Beware
Tyke Sapp
★★★★★
4 months ago
The manager, Calvin, was great and explaining what was being done and how he's been working with his team to take care of the customers. I was able to get in and get taken care of very quickly and you can tell he has that group working very well.
Ashton Gray
★★★★★
Edited 5 months ago
Had an AMAZING experience here. I had scheduled with firestone for today because I was trying to find a place besides Big O Tires since they were a little pricey, but they cancelled my appointment so i ended up at Valvoline. Everyone was super nice and more than happy to explain everything that was showing up and answer any questions I had even though I had a million of them haha. I didn't get talked down to at all. Caleb even very happily showed me how to reinstall my cabin filters after I decline purchasing them but wanted to know if I could save some money if I just bought them elsewhere and did it myself. Shout out to Thomas, he spent extra time troubleshooting my battery problems and breaking down every service I might need now or in the future! Cannot reccommend this place enough, there was not an angry worker in sight, the vibe of the shop was better than I have ever witnessed.
Ashley Jessip
★★★★★
a month ago
They had my oil filter in stock when it seemed like nobody else in town did! They even offered to go to the nearby auto shops for me if they didn’t! Super helpful and friendly staff! I appreciate you guys so much.
Kaylen Moyer
★★★★★
5 months ago
Went in for an oil change 4:45pm on a Sunday afternoon. They closed at 5:30 and still took me in for a routine oil change. They were very nice, and accommodating, explaining the process and walking me through the steps. I felt very respected and confident in the in what I was getting. They really helped out in a tight spot and I am very appreciative. Especially after tech opened my glove compartment to check the cabin filter and was attacked by all the stuff I had shoved in there over time. Bottom line is, I am very grateful for their time and help getting my car back together. Will come back next time!
mitch rivard
★★★★★
3 weeks ago
Didn’t push any unnecessary products. Helped me find the coupon. Caleb is the man. Super friendly, explained exactly what was being done to my car. Give this man a raise or some sort of compensation. He deserves it
Teresa Hall
★★★★★
a month ago
The staff was amazing and very helpful! All questions answered and everyone was awesome! Becca, Alex, Jackson and Tom provided professional service and got my oil change taken care of in a timely manner! I will be returning when I am due again!
Hayden Holbrook
★★★★★
a month ago
I had the privilege of working with Jd and Tessa today. Jd was very professional and respectful. He explained everything they were going to do and don’t push any unnecessary services. Tessa was very respectful with my vehicle which you cannot say about all technicians. Tessa hadn’t worked with my specific vehicle before and made sure to ask questions and not just experiment which I really appreciate because you will not always get that. Tessa also got some oil on my frame when changing my filter and took time to tell me she had done it and cleaned it up very nicely. Jd also let me know about the oil on the frame and said to come by again if I noticed any that they hadn’t cleaned. These two are exceptional at their jobs and this location will now be my Go-to for all three of my vehicles in the future. JD and Tessa should be recognized and made sure that they know that they are exceptional at their jobs and should be in charge of training more employees.
David Gutierrez
★★★★★
a month ago
They completed the job and were very professional. JD / Andy / Joey are next level and need a raise. They are the reason I keep coming back and bring all my cars here.
