Volkswagen Lee’s Summit

T Stewart-Rouse

★★★★☆

4 months ago

I had to pleasure I'm working with Nick Mendoza and Isaiah. They both worked graciously to get my into something, close to my goals. One of them being a Keyless vehicle(push start). I really wanted a remote start. But I guess the series that was picked did not come and that form. 🙄😔 Not their fault about that, but being that was one of my main factors, That's what I was a very disappointed about it. Even though I was told to maybe look into a after market. Setting, which I'm very leery about. Although I was happy to drive off. The lot in a brand new vehicle with just only 23miles on it. Thank you VW! Big kudos to those guy's too.

Joshua

★★★★★

a month ago

Nick Williams was an excellent representative of Volkswagen today! I told him I'd give him a stellar review because he earned the r with customer service, patience, and knowledge about his trade. This is one car salesman I felt I could definitely trust and all staff was incredibly welcoming and vibes were great! 5 stars and highly recommended

Ashley Jackson

★★★★★

a month ago

Today we had the most pleasant experience at Volkswagen Lee's Summit with Anastasia Moore! From start to finish, communication was 10/10! Every question we had they answered with a smile on their face! Big s/o to Steve! He was GREAT AND PATIENT If you’re in need and looking for something suitable for you and your lifestyle and/or family, you will NOT BE DISAPPOINTED!!! Anastasia was NOTHING LESS THAN AMAZING! Thank you all so much!!!

Alex Eckhoff

★★★★★

2 months ago

Phenomenal experience from start to finish. Steve and Nick were truly outstanding to work with. They gave us a phenomenal trade-in value, helped us get out of negative equity, and most importantly made everything fit comfortably within our budget. There was zero pressure at any point—no pushy sales tactics, just honest, straightforward communication. They came in with an amazing deal right off the bat and stayed transparent the entire time. It honestly felt like they were on our side, not just trying to make a sale. If you’re looking for a stress-free, trustworthy car-buying experience, Steve and Nick are the people you want to work with. Highly, highly recommend.

Tarez Dean

★★★★★

a month ago

Isaiah d took great care of me from start to finish. The whole process was smooth, professional, and straight to the point. He made sure I understood everything, answered all my questions, and didn’t pressure me at all. I came in looking, and left in a Tesla the same day. That says a lot. If you’re shopping for a car and want someone who’s honest, patient, and really works for you, ask for Isaiah. He’s going to get you right. Appreciate you again for making this happen!

Jims Desauguste

★★★★★

4 months ago

I bought an Atlas and I had the best experience with VWLS. Emme was my saleswoman, and she did her THING. Funny, beautiful, knowledgeable, i mean what more do you need? Made sure that I got a car that fit my budget, had all the features that I wanted, and included the right coverage for me and my family. If you're looking for something brand new or something with a little more love, go see her immediately.

Lala Scott

★★★★★

5 months ago

I absolutely enjoy doing business with VW. My first car I purchased I was in dire need of a car & Michael helped me out tremendously; I came back in a year for the car I actually wanted and they hooked me up with an even better deal!!! My salesman was Christian and he listened , got with the managers and made it happen! I’m going to keep coming back dealing with 5 star service from these fellas. What you think is going the extra mile is doing what is necessary to see you satisfied and happy. Now look at me !

Kamaria Harvey

★☆☆☆☆

4 months ago

Tyler, my salesperson, asked me what I was looking for in a vehicle and thoroughly explained the features to me. He even allowed me to take the vehicle home for an extended test drive. However, when it was time to review specific numbers and pricing, neither Tyler nor his team leader, Noah, would do so without my husband being present. Is it 1945? I came in with a pre-approval from my bank in my name only. I didn't appreciate this, as my husband played no role in my purchase. But that’s between me and my husband. Since I wasn't completely wowed by either Atlas, I didn't see any point in trying harder to get them to cover specifics with me. However, as a woman, I don’t appreciate not being taken seriously when my husband is not present. I do not recommend this dealership. One star for their initial courtesy, but the sexism I experienced is unacceptable.

Randy H

★★★★★

3 months ago

Nate Blair was hands down the best salesmen I've ever had the pleasure to work with. He went above and beyond to make sure my queen had what she wanted and he also put me in a car as well.... I HAD A PLAN AND HE MADE SURE IT HAPPENED. 10 STARS ABOVE 5 NO QUESTIONS ASKED!!!

Amy Banham

★★★★★

5 months ago

Excellent service, honest, worth the price, my go-to shop, -- I’m writing this review to let the Salesperson that helped me get credit for his hard work as well. Damion is his name. He was my Salesperson the 1st around of buying a car. The finance department was outstanding as well getting paper work ready for me. This is more of a guide to leaving incredible the 2nd time coming to dealership. Damion let me test drive several vehicles let me decide which one I wanted. I bought 2nd car and they even added warranty’s as well. No complaints here at all. I will be recommending the dealership to the public. Great team to the team members that helped him as well.

Darrynn Craig

★★★★★

2 weeks ago

Absolutely would recommend this Dealership to anyone looking for a car. From the first phone call to the final signature, everything went so smoothly. The customer service was fantastic and our Sales Associate, Tre, was super friendly and very knowledgeable. Thanks everyone for getting our family into the car we truly wanted!

Jennifer White

★★☆☆☆

7 months ago

I purchased my vehicle from here yesterday and was told to leave it overnight so it could be professionally detailed. A “$300-$400 cleaning”, their words not mine. We also asked about getting some fuel in the car. They said they normally only do that for “brand new” vehicles (I bought a 2024 VW, so basically brand new) but that they would “see about putting some gas in it, we’ll surprise ya”. Well, mission accomplished. I was surprised & not in a good way. Not sure who trained the detailing people professionally because the car is still dirty. I would have been better off just taking it home and doing it myself yesterday. They sent me off the lot with an empty gas tank. Literally. It had 10 miles until empty. The actual sale and the salesman + his manager were great (which is why I even gave it 2 stars) but unfortunately for me they were both off when I came back to get the car. No one called me when it was ready, I was told it would be done first thing then they would call me. I called about 12:30 & was told it was ready and still had to wait 30 minutes to get the keys. I love the car but don’t think I’ll ever do business here again.

Ashley Drake

★★★★★

3 weeks ago

I had a great experience here. Corey was the sales person that helped me out. He was super knowledgeable on literally everything. The backend of my current car went out and I needed a car asap. I went in for an suv, but told him I could be open to the right car if it was cute. I ended up test driving a few things and found a car I absolutely fell in love with. They got everything take care of and it was super easy for me I just waited. I was able to leave that same day with my car and I’m super happy with it. I’d definitely recommend this place!

Hannah Hoenshell

★★★★★

3 months ago

I had a really good experience working with Derrick at Volkswagen of Lee’s Summit. He listened carefully to what I was looking for and worked with me to make it happen. I appreciated how and communicative he was throughout the process. Derrick was also genuinely funny and a joy to work with, which made the experience much more enjoyable. He made sure I felt comfortable with my decision, and I’m very happy with my purchase. I’d definitely recommend asking for him if you’re shopping here!!

Evan Clark

★★★★★

2 months ago

Moved to Missouri about 3 months prior and quickly realized we needed to trade in our RWD for a AWD. We came across VW Lee’s Summit due to their large inventory of both new and used vehicles. Malachi reached out to us and we set up an appointment. They gave us a very fair trade in value and into a used 2024 VW Tiguan. It’s not often that you can say “that dealership was really transparent and straight up.” VW Lee’s Summit nailed the transparency and it was truly a pleasant, no pressure experience. The sales manager helping out our deal, Jake, went above and beyond to ensure we were taken care of. On top of that, their service department is really top notch with customer service. Thank you VW Lee’s Summit, Malachi & Jake! We will be back!!

Shawnee Hernandez

★★★★★

a month ago

Our mission started with simply selling our car, but we ended up leaving with the deal of a lifetime. We were matched with a vehicle that exceeded our expectations. Anastasia reached out to my husband and I regarding the car we were selling and she was extremely flexible with our time and convenience. The entire process was clean, smooth, and easy. I truly felt the care and support from Anastasia and the entire sales team. Not only did we leave with a great car, but we were also given full transparency and clear communication throughout all the paperwork. I want to thank Anastasia and the financial team for such a great experience. I will definitely be back.

Hurshell Loveland

★★★★★

a month ago

My experience with Volkswagen Lee’s summit was great! Isiah, Jonathan and Kattya were very kind and very helpful. Isaiah went with me on the test drive, he made sure the tank was full and even bought me a drink. Very great guy, all the employees that worked with me made sure I was comfortable, offering water, coffee and snacks. They made sure I left with the deal that best suited me! Highly recommend Volkswagen Lee’s summit. Check them out before making any vehicle purchases! They even reached out after my purchase to make sure I was satisfied!