Jiffy Lube

Alea Frazier

★★★★★

3 months ago

John, Patrica, and Caleb were AMAZING! I was in and out in less than 15 minutes and my car is driving great after my oil change! Thank you all for the amazing job you do!!

Liz Kephart

★☆☆☆☆

8 months ago

Do not go here for an oil change!! I had my oil changed here (2022 VW Atlas), and subsequently noticed it leaking onto my driveway. I took it back in and was told the filter wasn’t tightened enough. When I looked under it I also noticed several of my skid plate bolts were missing. A couple of weeks later my car started POURING oil out while on the highway. I had to have it towed 40 miles to the dealership where it was confirmed it had completely drained all of its oil so quickly that I never had an oil light come on. They took a video and pictures of the damaged oil filter seal from it being placed incorrectly. Initially Jiffy Lube acted suspicious that I did not bring it back to them (who would at this point) and tried to act like the oil change wasn’t related. Eventually, John, who is the store manager, sent this in to corporate. He has been helpful and professional through this ordeal, however, I have yet to hear anything from corporate. Despite the seriousness of the situation, I still haven’t heard a single word back from corporate. This has been incredibly frustrating, costly, and concerning. If you’re considering getting your oil changed here—don’t. They do not back their work.

Brian Fuqua

★★★★★

2 months ago

John went out of his way to talk to me about my vehicle. He was both knowledgeable and professional. I will be a regular customer.

Caitlin Gray

★★★★★

4 months ago

John and the whole team at the Lee’s Summit location are so wonderful! Got me in and out so quickly and were really helpful with any question I asked. 100% recommend.

Tracie Gramkow

★★★★★

3 weeks ago

Helped me remove my splash plate that was dragging under my car. Friendly, helpful and gave great advice! Thank you!

Jonathan Lourenco

★★★★★

a month ago

Very quick and convenient. Caleb and the other guys did a nice job. No pressure sales tactics. Just got the job done.

horseme42

★★★★★

a month ago

Wonderfully polite, professional, and effecient. I always have wonderful experiences coming to jiffy and this crew was especially good!

Jennifer Kanady

★★★★★

a month ago

Caleb, Anthony and Al totally rock over there! Tons of fun and excellent service in Lee's Summit!

Chuck Williams

★★★★★

Edited 2 years ago

Edit: It's close to 3 years and my headlights still look awesome! Forgive the spring bugs. They did a professional job. Received some efforts to upsale but not bad. I did decide to take them up on one - polishing and retreating the headlights on my 2008 Honda. I had previously tried it myself and didn't do very well. A guy in an automotive parking lot bragged about how well he could do it with his secret formula, he charged me $40. Four of the guys at Jiffy Lube worked on my Honda and is seemed they used several tools and a lot of buffing, and heating to do the job. This time my headlights look brand new! Far cheaper than new lights cost. And it's warrantied for twelve months.

Leland Edenburn

★☆☆☆☆

3 months ago

Got my oil changed and within a month my car needed a oil change again and when I took it in to a different shop my oil was bone dry… never goin to jiffy lube again… clearly they didn’t do my oil right

Alexis Karst

★★★★★

2 months ago

Jaime was great! I come here every time I need an oil change! Got me in and out in a Jiffy

Christopher Lehman

★★★☆☆

7 years ago

The customer service is decent. The price for an oil change is ridiculously high. There is different places that charge less with the same quality of customer service. Make sure to do your price comparison before visiting.

Tim Ryan

★★★★★

3 months ago

I live many miles away But whenever I’m in the area, I stop in for an oil change staff always very friendly and quick

Shawahna Myers

★★★★★

2 months ago

Thank you for all your help!! Super nice even when we pulled in about 45 min before closing time and the car died when we pulled in.

Dee Gardner

★★☆☆☆

a year ago

Had oil changed and light restoration completed. A month later, I discovered my oil pan bolt was not fastened properly causing me to drip oil daily which is probably a quart or so lower than it should be. Now oil is on the underside of my car and has to cleaned as well as my garage floor. Sounds like you owe me a $10 refund instead of $10 off the next visit.

Vanessa Krabbe

★★★★★

a month ago

Was in and out. Staff were nice. As a woman, I felt comfortable there.

Trent Cardwell

★★★★★

3 months ago

Won't go to valvoline gave them multiple chances and they could never get the drain plug tight always leaked have had three cars to this jiffy lube store no issues reported