O'Reilly Auto Parts

f hillick

★☆☆☆☆

10 months ago

I came in Sunday, May 25 around 10 o’clock in the morning I asked I waited in line for after three people and I got to the customer service rep. He told me what I needed and then sent me to get the part when I come back he did not take me right away. I’d wait in line behind four other people very very very poor customer service recommend going to advanced auto. I was in and out of there in three minutes.

Yago Piotto

★★★★★

a year ago

Shout out to Douglas, this guy has been very helpful and knowledgeable every time I visit this location. He always has a positive attitude towards the costumer. I went there Saturday (07/20) and they were super busy yet Douglas was doing what would've been the job of maybe 3-4 employees all by himself and with a smile on. If I was his boss I would be proud to have him working with me, give the man a raise!

Joni holloman

★★★★★

2 months ago

I always get great service at O'Reilly's Auto parts

Aj Bilbrey

★★★★★

10 months ago

Shout out to Greg at O'Reillys in Myrtle Beach. He was extremely knowledgeable, friendly, and experienced and was able to immediately diagnose and completely resolve my electronical issues. I'm so thankful that the employees at this store really know their stuff, unlike so many other auto parts stores these days. Thanks so much!!

Keisha Drayton

★☆☆☆☆

7 months ago

While here on vacation, my check engine light came on. I went to the O’Reillys next to the Airbnb that I’m staying at. My son comes out with a gentleman who has the machine and a look of disgust on his face. No hello no smile, his only words to me was turn on the engine. I really should’ve left, but of course I needed to know the code. I followed him inside. Still with an unfriendly face, he picks the print out off of the printer, reviews it, looks something up on the computer and then proceeded to tell me that it has something to do with a smoke leak, you need a mechanic to tell you what’s wrong with the car. My son looks up the code and it’s my gas cap is loose. But thanks for the code. Good thing is I’m heading home in a few days, I’ll never have to go back to that store. My problem with the encounter is not about what he said. It was his approach and his follow-through. He clearly did not want to be the one to help us. I believe his name was Carlton or something with a C. I instantly whispered a prayer for him.

Deven Lee

★★★★★

10 months ago

⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about Gregory at O’Reilly Auto Parts! He helped me out late in the day on a Sunday when I was completely clueless about a car issue. I had no idea what I was doing, but Gregory was patient, knowledgeable and incredibly kind. He went above and beyond to make sure I was taken care of, and his customer service was top-notch. It’s not every day you come across someone that genuinely wants to help, especially right before closing time. Thank you, Gregory! You’re the best!

Kevin Eagle

★★★★★

6 months ago

Sloane was superb. Very professional and knowledgeable and was able to source a very difficult item. Thanks again! Kevin

Jenny Infosino

★★★★★

3 years ago

My kiddo and I camped in Myrtle Beach and it has been a while. I forgot to look out for the tree two feet away from me and I took out a mirror. Try driving without that rear view mirror (and you too, will likely take out a mirror or an eye) and it is rough! I also had a bag on top of the car that I wanted extra security. I stopped at this store as I drove right by it. Excellent customer service!! Not only did the representative help me figure out what to buy but he also helped install the ratchets for the bag… Thank you! I felt a great deal more secure on the way home! And the tape for the mirror held- actually it I’m still is, as my appointment to get it fixed is next week— an expensive oops!

Betty Straub

★★★★★

2 months ago

I stopped into o'reilly's to check out why I had a flashing engine light , and they hooked up to the machine and told me exactly what it was so I can do a tuna.

Christy Cubillo

★★★★★

3 months ago

They were very helpful by letting me use one of their tools to fix my light 😊

Terri Wilson

★★★★★

6 months ago

I visit the store by 1 today and was very pleased with the general manager and the staff that works there. It was very helpful. I got what I needed. I spent $156 I am please with the items I got. Mr. Daniel was very helpful. It was great to have hospitality and service that way this store did today.

Joanne Osis

★★★★★

7 months ago

There is a feeling of kindness as soon as you open the door. Each customer waited on before me was treated with respect and patience. I saw a technician helping a woman test her battery and an older gentlemen was patiently handled with his car problem. I had a Jeep lamp bulb replaced and the Gentlemen kindly and quickly replaced the part . The service was exceptional. This kind of service creates customers for life. I am grateful .

Caleb Hackler

★★★★☆

3 months ago

They were very helpful. I got the part I needed when no one else around had it. But the second time I went back I was given the wrong part and he said it was the correct fit.

Roger Hudspeth

★★★★★

2 months ago

When in to discuss the engine light notice on my Jeep Grand Cherokee and received excellent service. I highly recommend O'Reilly's Auto parts on 501 in Myrtle Beach SC!

Sandee Flannery

★☆☆☆☆

a month ago

I have always used this place/location when I need wiper replacements for my self & family! This week 2/7/27 Thursday I purchased wipers for our 2008 ford didn’t want to spend $40 for each blade because of the age of truck. So the sales guy kept saying to me (im a female) oh you want the cheap ones huh. He puts them on the next day front blades are not right to long banging. I called guess who answers him he asks for my number looks it up say oh I put those on this right you bought the cheap blades! I was going to go yesterday but I do not like this man he is highly rude. Guess he is angry he has to work with a knee scooter & mask on. That’s right his cell went off he said Time to take my meds. No he wasn’t old just plane rude & I’m heading that way today hope He is off !!!

Charlotte Fenton

★★★★★

3 months ago

I was out for a day with friends and had borrowed my husband’s pick up truck. Suddenly a dash light came on and bells were ringing. The temperature gauge was on 260. I pulled into O’Reilly’s and asked the gentleman for help. There I met Scott and Cody. They were so wonderful and helpful! Cody went right to work under the hood on a rainy day to assist me. He found the issue and resolved it for me very swiftly. I can’t say enough about how helpful they were in this unsettling situation.

Brenda Cook

★★★★★

4 months ago

Very helpful and knew what they were doing. I had originally gone to Auto zone to get a new head light bulb. They didnt know how to put it in, touched the bulb with bare hands which even I know you arent supposed to do, and the bulb wouldn't work after that. $22 down the drain. And auto zone wouldn't do anything about it. Went to O'Reilly and they were alot cheaper, wore gloves to put it in and its working great. Will only be going to O'Reilly from now on