About Business
O'Reilly Auto Parts is a highly-reputable Car Repair service provider based in Little Rock, AR. O'Reilly Auto Parts covers all facets of the Car Repair industry, with a focus on Auto parts store, Auto body parts supplier, Car battery store. With over 147 reviews and an average rating of 4.2/5, O'Reilly Auto Parts is a trusted name in the industry. Their presence in Little Rock, AR ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Anita Vaughan
★★★★★
a year ago
I bought a headlight for my car and the young man took it upon himself to put it in for me because I don't know anything about doing that.
MS.QUEENG R. EDMONDSON
★★★★
☆
6 years ago
Mon. 5-13-19....After being treated so appallingly at the o'reilly's on west markham rd., I came to this location to replace a spray bottle I had "just bought" and had broken already. The two ladies there were very sweet, bubbly, active in their cust.servie skills & extremely welcoming. They took care of my issue quickly, understood the treatment I rc'd from the other store location & offered to be my only o'reilys spot to rc' the best cust.service. I will return...if I need/want to to THIS location ONLY. Ladies... you saved it & took a "L" for your company for me today.... THANK YOU.
S L
★★★★★
8 years ago
Although I arrived 15 minutes before closing, the guy working behind the counter was extremely helpful and courteous. He really went the extra mile to make sure that I received the correct part.
Clarence Middleton
★★★★★
2 years ago
This store has really hot it's act together. The manager as well as staff really try to help your needs. You will go places young man , cudos
Robert vila
★★★
☆☆
Edited 3 years ago
Not so good business I tried to give them a chance but it's just hard to find good help these days. An all day experience without any good results. 😭😪 Not many good businesses now.... maybe coz of employee shortages. I'm just fed up with paying people to do what I need done and they do it when they feel like it.
Morgan Turner
★★★★★
3 years ago
Me and my husband came in for help because we couldn’t figure out why the back running lights on our Ram weren’t working. I can’t give these guys a big enough compliment all three of these men came out to help and try to figure it out even to the extent of taking our lights apart haha. We couldn’t figure it out but they did tell us about a warranty we didn’t know about as well as tell us where the closet dodge dealer is. Thank y’all so much!!!
William Burton
★★★★★
2 years ago
Service there is very good. I needed a battery checked, found out I needed a battery. Asked them to install it, no problem. Also received my military discount.
Jared Kindle
★★★★★
a year ago
They are great! They had things the other stores didn't. Everything was in stock.
Richard Keener
★★★
☆☆
a year ago
It's a parts store they are what they are. No one went out of their way to help but they didn't horrible either
Dianne Montgomery Hocut
★★★★★
a year ago
Di and Daughter were looking for hood shocks because her Toyota hood would not stay up. Bummer , when your battery cable comes undone and you have to reconnect it! Auto Zone was out of stock in this item so the kind lady at Auto Zone referred us to O’Reilly Auto Parts. The counter guy there did not have them in stock but he called another store, they had them, paid at the present store and hopped on over to their other location. Now that is service from both Auto Zone and O’Reilly’s!
Latasha Lewis Henderson
★★★★★
2 years ago
Steven was EXCELLENT! He was very patient with me as a scrambled trying to find my old phone numbers to inquire about a battery for my college students Honda. I was frantic because she's in Mississippi and I'm in Arkansas. She was stuck in a parking lot. Thank you for your help! 2/27/24@1230pm! Great customer service!
Melinda
★★★★★
4 years ago
Walked in dreading the long process and came out w a positive experience. Landon was top notch professional! He was knowledgeable and precise. Very helpful and personable. He tested my battery, alternator, starter, and helped me purchase my brake pads and wiper blades. Thanks to this young man for the awesome service. Hope he and his co-worker knows the nice experience won't be soon forgotten.
Sherry Austin
★★★★★
a year ago
The manager helped me with a magnetic phone holder. I wanted something more expensive, but his suggestion was safer while driving. I appreciate his helpful advice . It worked perfectly
Jeff West
★★
☆☆☆
8 months ago
This store has only gotten worse over time. Management seems to come and go a lot, and the current management is no better. Plus they higher these kids that don't have a clue about things, or how to talk to their customers. What it take to get quality and professional customer service these days?
Michael Enos
★★★★★
4 months ago
The counter person (Cole) worked so hard to try and find the nuts and bolts I needed for my motorcycle. But unfortunately he was unable to get them for me as ORIELLY doesn't sell them separately. You have to buy a battery even if you don't need one. Thanks Cole for trying so hard. See you next time I need parts.
Mario Garcia
★
☆☆☆☆
6 months ago
worst location I’ve ever been to, manager purposely wasn’t taking customers so he could talk with his friends and the Hispanic customer sat there talking shit not knowing I knew Spanish
Ayla Rumenapp
★★★★★
6 months ago
Very nice service. The assist manager (Dis hot and very sweet, but overall very helpful. He checked my oil and got me the right kind I needed. He then put it in for me. He convinced me to get a new set of wiper blades, and put them on for me.
Richard Hall
★★★★★
4 months ago
Roderick the manager and OSHA (yes that’s his real name) were so helpful in finding me the part and helping install it- great customer service!!!
Josh Sharp
★
☆☆☆☆
6 months ago
These smart asses need to advertise their closing time honestly. Door locked at 8:45 while the kid inside shoos me away while yucking it up with his 2 buddies- who he just unlocked the door for and they left at 8:57. I’m sure management will be pleased to know they just missed out on a pretty large commercial sale because their lazy employee doesn’t know how to read a clock. That’s ok, the competition across the street took care of me.
Lori Devine
★
☆☆☆☆
2 months ago
These people batteries are no good. Stop buying batteries from this place and wasting your money. The manager Rodger will deactivate your account and stop you from getting your warranty even with your receipts. The batteries are no good. If it says a year you'll get 6 months. Do not buy from here
