Obsidian Motors and Auto Repair

Matt

★★★★★

11 months ago

Obsidian Motors is one of the best mechanic shops I’ve ever been to. The employees are extremely friendly and are always willing to explain everything about my car. They are always efficient and quick with the work I need and are always willing to accommodate me when needed. Don’t even need to look at other mechanics because I know these guys have got me covered.

john sanchez

★★★★★

a year ago

I brought my 2012 Porsche 911 to Obsidian motors for an oil change. Storm did a wonderful job with explaining the scope of work and estimated cost. After the oil change, he showed me the vehicle inspection they had performed with pictures. I was impressed. This place has my thumbs up approval.

Miguel Gonzalez

★★★★★

a year ago

Found this place on Groupon when I went looking for an oil change. They revealed a few important things to me during the inspection. Everything was explained to me in simple terms and I feel confident to come back and get those issues take care of. Great value for the oil change. You might need to call ahead to make an appointment for an oil change, but I was able to just walk in today, I guess it depends on how busy they are.

Stephanie Butler

★★★★★

a year ago

Wonderful experience all around! Here for an oil change and the owners are so nice and helpful. The professional technician has kept me up to date while the car is in the bay. Just all around a positive experience and I will come back again and also refer to friends and family. Give them a try, support family and small businesses. You won’t be disappointed. 10/10!

VanessaMarie Clark

★★★★★

3 years ago

This business should get more than 5 stars! The owner, Jay, kept my updated on my repair status and explained things clearly. The mechanic was skilled, polite, and treated my car with care. The pricing was more than fair, I received my car back by end of day and it is running great! There are so many shady mechanic shops out there so it’s so refreshing to find a shop that truly cares about clients and is has good work ethics. I highly recommend Obsidian Motors and Repair in South Whittier CA

Kathleen Gannon

★☆☆☆☆

a year ago

I had a Groupon for an oil change here. They let me drive 45minutes to my appointment to tell me they DO NOT TAKE GROUPON anymore. It wasn't expired - they just stopped honoring them. They didn't tell me that when I called and made the appt, though -so they were trying to get me there to make me pay more if I wanted my oil changed. Also, they never answer their phones. 1 star is too high for them!

John Aden

★★★★★

a year ago

Works on our 1981 Mercedes diesel Helped us with suspension issues and now new tires and alignment- Pricing is awesome and within budget! Great deals on oil and fluid changes- Owner is on site at all times and has always been involved- 👍

Tiffany

★★★★★

a year ago

Really helpful and informative gentlemen here! They did an oil change and vehicle inspection for me. I was informed of a major problem I've been experiencing in the car and they identified it in under 5 minutes. The technicians here are extremely informed and even college educated in mechanic work! Impressive(: just a bonus how polite everyone was to me as well. Thanks again!

Dion Lambert

★★★★★

a year ago

I am so glad I went to Obsidian Auto repair. Vic the service manager was a real professional. And the mechanics were outstanding! They did a complete inspection of my vehicle and pointed out a couple of issues. I will be going there again and I am going to recommend this repair shop to my friend's and family. Thank you!!!!!!

Toni Zelaya

★★★★★

a year ago

I had found this shop on group on, the Employees were super professional. The prices were very reasonable. They also served my car quick. Vic was a good help and explained everything well. Thank you guys for servicing my car!

Elena Stewart

★★★★★

a year ago

I came in on a scheduled oil change. The service was fast and easy. They sent me a link to any repairs I may need but did not push a sale on any of the services. I would 100% recommend and will likely use myself in the near future!!

Aiman Haddad

★★★★★

a year ago

Great group of guys. Vic was great explaining the instruction and didn’t push any other unnecessary work. Will definitely be back with any issues, not just the oil change even though it took 2 hours.

Nautica Monroe

★★★★★

4 years ago

Great service. I went in to get my struts and rotors fixed on my Mercedes and I was out within two days. I would’ve been out the same day but they had to order a part for my tire. Vic (manager) Jess and Storm did a great job. Storm even rewired my radio system without me asking. They go above and beyond to satisfy their customers. Thanks again guys.

Michael Lerner

★★★★★

a year ago

Nice people, good pricing, and very thorough. The mechanics seem to really care while getting you taken care of shortly after arrival with appointment. The owner was also involved making sure that everything was handled. Nice to have a good shop close to my office.

Eddie Rodriguez

★☆☆☆☆

a year ago

Bought $50 oil change coupon on groupon expecting to pay extra because it's a mercedes. Spoke to Vic on the phone, he said it shouldn't cost much more. Employees took 30 minutes to get me a price, then said 85 on top of the Groupon. I asked for clarification, then the new total became $133 on top of what I've already paid. The dude who initially helped me was cool, but Storm(?) could stand to learn to talk to people without getting upset. The Groupon doesn't have a make, model, or quart stipulation. $188 for an oil change is just bizarre. Pictures attached to the review. Edit: Since my behavior and the visit were miscategorized as "abusive," and nobody wanted to call me to discuss the issue as would a professional business, I'll add more. After I left, I called the store to speak to a manager/owner because I needed clarification as to why the price increased twice. The estimate, as posted on my previous review, deducted $24.99 from the service, indicating the oil change is normally $25+133+50(my Groupon). That's $203. The estimate didn't include the Groupon value. Listen to the transcript of the call, post it, then make an assumption. In regards to me asking the store to "still do the job," that's blatantly false. I authorized no work to be done, nor did I give payment. I went over the math, decided that the service was not for me, and left. This interaction didn't give me the confidence to authorize work on my car. The Jiffy Lube on the same lot quoted me $40 less, before I left. Simply adding a self-generared quote to a post doesn't make it true. My post reasonably reflected the interactions with photographic evidence.

Blake Springer

★★★★★

a year ago

Best team of 3 people you could go to for help. They stayed open almost 2 hours later for me as a walk in and were incredible in their explanation for a non car savvy person who has fallen for a scam before. I trust them immensely and will be coming back for life. They seriously left me feeling like they went above and beyond and they didn't need to. I am forever grateful

Rick Gunter

★☆☆☆☆

2 years ago

this place rip off never get work done here Paid $800 to replace smog pump and I still have the check engine light on. Never again stay away from this place. I was never told that you did not warrantee a part that I bring. I’ve been bringing my own parts for years to you and also to Mac and yes, the two parts were $200 each and I paid you $198 twice I had to go back five times because the check engine light keeps coming back on and the part was replaced twice so it’s not the part it is your mechanics that do faulty work don’t blame it on the part from AutoZone if your mechanic used all the parts that came from the auto parts store instead of using the ones that were already on the car, old screws and parts maybe I wouldn’t be going to this problem. I thought you were a reasonable Nice guy, but I guess I was wrong. and if it was never under warranty, why did your mechanics take it off five times and put it back on? And the third time they took it off They noticed they put the hose on and it was bent from them reinstalling it. They thought that was the problem but apparently it wasn’t.