Oil Changers

Aly Anonymous

★☆☆☆☆

6 years ago

I took my car here yesterday to get a full detail because I am trading it in this weekend, and wanted it to look its best. I paid $200 for the detail. When we picked my car up, my window tint was ruined. The back window was completely bubbled up and peeling. To the point that now impedes my vision from the back. Both side windows on the drivers side have a huge line all the way through them. So, of course we were livid and demanding they pay to fix the tint. We were basically told to "F" off. They took ZERO responsibility even though it was clearly not in that condition upon arrival. They sent me to a tint shop ( who they do business with), and said if they can prove it, we'll pay. How the hell can someone who did not see my car before hand have any legitimate input??? Of course the tint guy said the tint must have been failing to begin with, BUT, that they must have steamed the seats, and then left the windows rolled up, causing the curling and bubbling. Even after relaying that back to Arbor Car Wash, they said not their problem. They then said its your fault, you requested the steam clean. We asked to see camera footage, of course it was angled just so that the side windows were "out of view", they were supposed to walk the vehicle with us when it was dropped off, and conveniently did not. Even after crying my eyes out and explaining I am trading the car in, and it is now worth LESS than when I brought it there, still they refused to help. His solution was to give me a gift card to bring my new car back there.. SERIOUSLY??? Why in God's name would I bring my new car there after you damaged this one? I am just sick about this, as now I will lose trade in value. Save your money. Go anywhere else in the world. These people are dirty, dirty. Oh, and even after $200 I had to come home and clean the areas they missed inside myself. Such a horrible experience. Here are pictures of the damage.

Joshua Kuzminski

★☆☆☆☆

2 months ago

Poorly managed, bad service. Went for a state inspection, waited an hour before leaving to go somewhere else. The staff poorly managed the queue as multiple people went through for oil changes and didn’t take 5 minutes for my inspection. I don’t recommend this Oil Changers for state inspections.

Shawn P

★☆☆☆☆

6 years ago

This is a review of their detailing services, I have not used them for a normal car wash. I drive a truck and the detail job was $109 +/-. It took about 45 min, which was what I expected. They assured me everything would be cleaned inside and out, with special emphasis on the two areas I selected; shampoo of seats and a hand wax job. I was appalled by the results. There was still mud and dirt in the bed of the truck, there was still drops from a spilled coke on the center console (I wiped it off easily with a wet rag), there were still fingerprints on the touchscreen (clearly hadn’t been cleaned), and there was dirt down by the feet wells. The only thing done well was the wax job, and it didn’t look like they did the center of the truck hood because there was still evidence of bird feces on it. I’ve posted some pics as well. No, those aren’t before pics. Although there wouldn’t be much difference. Suffice it to say I will never use them again, and will recommend people go elsewhere if they value a job well done.

renae bolen

★★★★★

3 months ago

Super friendly quick service! In and out in 20 minutes on a Saturday morning. Also, mercifully not pushy about adding on other services. They let me know what the recommendations were and left it at that.

Thomas Hampton

★★★★★

4 months ago

Outstanding service. Dustin actually showed me where my filter is located and apparently other oil shops in the past didn’t do it correctly. This is the one shop I trust now.

Dom

★☆☆☆☆

5 months ago

I went here for a state vehicle inspection on 10/27/25 at 5 PM after replacing my battery earlier that day before driving to San Antonio. I waited about 30 minutes before they could get to me. I had already driven roughly 120 miles since the replacement. The inspector warned it might fail because the system monitors probably weren’t ready and advised driving 100 miles before inspection after a battery change. It did fail, even after driving 120 miles, and the inspector told me I would have to wait 15 days to return for a retest, strongly pushing me to come back to their shop. After further review I found that information is false. Texas DPS rules allow a free retest at the same station within 15 days and retesting anywhere at any time. While the inspector was very kind at the time, their guidance was misleading and dishonest. I would not return.

James

★★★★★

5 months ago

Came for a oil change and received help from Dustin and Nef. I'm not always up to date on everything on my vehicle. I got the information I needed with a quick service. I plan to come back for work in the future. I appreciate y'all's help. Grace and peace be multiplied unto y'all . God bless 🙏

Chesney Coker (Tower Realty Austin)

★★☆☆☆

4 years ago

I took my truck into get a detail… dropped it off at 10:30. They told me to come back around 2/3. They have a “full detail package” for $200. I called at 4:00 - they said its ready, so I get an Uber ride over - when I get there it wasn’t close to ready. They told me to come back at 5:00. I do - still not ready - I wait till 5:45 when they tell me it’s finished. Its sub par at best.… for $200 this is not worth it. I’m a monthly member to boot… I figured the lackluster performance on the cheap washes wouldn’t translate.

Denisse Arce

★☆☆☆☆

Edited 2 weeks ago

Went there this morning to get an oil change before my trip to El Paso. They were very slow with very poor communication. No customer service whatsoever. I went on my trip and 3 hours out of el Paso, (after around 5 hours of driving) we stopped at a gas station and noticed that oil was dripping out of my car! ......Never again. Update: They called me and apologized. We sort it out. They were really nice about it.

Hunter Sprabary

★★★★★

4 months ago

I came here a few days ago for an oil change and Dustin was very helpful with picking out what would be the best oil for my vehicle. The service was fast and the crew was super friendly. Definitely coming back here again!

Stephanie Kaufman

★★★★★

4 months ago

Shout out to Dan for his kindness and excellent customer service skills! Thanks for helping me put air in my tires after I came across two air pumps that weren’t working and I was headed and late for a long road trip. Thank you for helping me!!

Mariah Kull

★★★★★

4 months ago

I am always afraid to get anything done to my car except when I come here. These guys are so nice, patient, understanding and skilled. Thank you for all you do! Also cheapest place for an oil change and that is a fact, I have had like competing place tell me that even.

Caitlin

★★★★★

2 months ago

Dustin is world's best car service care provider. My life is permanently better because of him. Please promote him and give him a raise. This is the greatest work I've ever had on my car done by DuSTIN! I LOVE DUSTIN GO TO HIM

Dominic Fucci

★★★★★

a month ago

Best oil change spot in Austin. Dustin was honest and transparent - no upselling or pressure. I was in and out in under 30 minutes, and the pricing was very fair. Highly recommend if you want quick, straightforward service.

Alex Cole

★★★★★

3 weeks ago

Genuinely kind and hard working people here. Shout out to Dustin, he clearly knows what he’s doing and was able to help me get my oil changed and a new cabin air filter today in less than 15 minutes. Will definitely be back!

Shawn Polan

★★★★★

a month ago

These guys are great, whole crew- top to bottom. Everyone is quick obviously, but veryprofessional, and courteous. They'll explain it if you need them too. I have no problem with any of their prices, because they do very good work, consistently. I've got 3 cars that we do Oil changes, Transmission fluid replacements, checkups-all right here on 10th in McAllen. (They offer several more services.) Quick, easy, affordable and dependable. Go once and you won't go anywhere else again.

cole shepherd

★★★★★

2 weeks ago

Excellent customer service from Dan and went above and beyond when I came in for inspection to show my coolant was out and power steering fluid needed a change. Walked me through everything to make sure I understood and answered all my questions. Highly recommend coming here for your quick needs and trust they are taking care of you.