Omaha Car Care

Eli Foxley

★★★★☆

7 months ago

Helpful and quick, took care of my car when other places couldn’t. Jeff at the front was personable and informative. Will be back because of how nice he was

Ian Aeillo

★★★★★

8 months ago

I have an 18 year old Volvo wagon that I’m tired of working on and had heard their ads on 1620 The Zone. They talk about how they treat customers like people and not just quotes. This last week I had a problem and figured I’d swing down to check it out. Jeff was affable, polite, funny, and disarming. He actually did talk to me like I was a real person and not just a means to sell something. These folks went above and beyond the typical indie shop mentality and communicated well, were kind, and had the car ready to go. It’s never run better or cooler. I had a great experience and will be going back again.

Jessica T

★★★★★

10 months ago

Omaha Car Care did some repairs on my van a couple months ago. Recently, they had reached out about the quality of some of the parts they put on my van. They had me bring in my van and replaced the parts, free of charge. I have always had great customer service here and will continue to use them in the future when I need further repairs.

Hannah Jackson

★★★★★

7 months ago

I’ve always had great service here- but I’m giving 5 stars because the guys here really care about women staying safe. They really helped me out with peace of mind and no creepy dude vibes at all. 👏

Brian Curtis

★★★★★

9 months ago

Omaha Car Care (59th & Center) continues to impress me with their fast and outstanding service. I submitted a service request online at 9:57 p.m., and by 6:12 a.m. the next day, I had an 8:30 a.m. appointment confirmed. Within an hour of dropping off my Chevy Colorado, they diagnosed the A/C issue, and by 2:30 p.m.—less than 24 hours later—I was back on the road! The technician even called my warranty company for me, saving me time. Truly top-notch service, and I highly recommend them for any auto needs. You won’t be disappointed!

Todd Richards

★★★★★

11 months ago

Great shop with honest people who know their stuff. Joel, James and Jeff have always been great to work with, and are always looking to help save money when possible. Prices are fair and I've always felt like they treated me right. More than once I've heard them say "if this was my car..." - a few that have even ended with "don't spend the money". Can't recommend them enough!

kamerin tom

★★★★★

a month ago

Had my car done in two hours they don't mess around fo here, and the prices was the lowest in the area for what I needed done

olivia

★★★★★

7 months ago

Omaha Car Care was so nice and helpful with my car troubles. They got me in quick, gave me a detailed report of what needed to be done and were super nice when I came back to pick it up. I would definitely recommend!

Madisyn Hamar

★☆☆☆☆

a year ago

I had a water pump go out in my 04 Chevy Impala and Omaha Car Care took care of it very quickly on October 9th, 2024. I thought I had a good car place to go to close to home. On November 13th I noticed my headlights were not working so the next day I called them and they were able to fit me in. After awhile they came out and said what was wrong with it and gave me an estimate of almost $700 to put in a new dimmer switch. I declined their service and just waited to be able to have help for a cheaper price. Although it was urgent because it would get dark at about 5PM at this time. I offered to pay for the new bulbs that were put in but they declined, which was nice of them. I go back into my car and my front panel is broken and I was not told anything. The panel isn’t even put in the dashboard all the way. I go back in there and ask the front guy about it. He goes back to talk to the guys who looked at my car. He told me that they forgot to relay the message that it was broken in the process. He told me that they would order me a new panel although it might be difficult with an older model car. Although very frustrated, I respected that they “kinda” opened up to the mistake. They told me they would call me when they have a new one in for me. A few weeks go by and I call them to ask for an update on my panel. Was told that they haven’t been able to find one in that same color that’s not broken. Whatever I move on with my life. I gave them almost THREE months to contact me about the panel THEY broke. Well it is now February 9th and I have not heard anything back so I go in the store and ask them for an update. Was told that they ordered two panels but they came in broken and one is on the way. I did not hear from them that these panels even came in. They said they would call me when this one comes in. It has been over 2 weeks since then and I have not heard anything. Very poor service on something that was THEIR fault. I have an older car so obviously the parts will be difficult to find. in order to break this panel they had to not care at all how it was put back in. Very poor customer service, obviously just thinking I would forget about the front panel. Over 3 months and counting to replace this, and no urgency to fix this mistake or try to make it right. I thought I had a good go to car place here in Omaha but I was wrong. Do not go here. It’ll save you money and disrespect. Also - the $700 estimate for the dimmer switch was fixed with a $40 part and 30 minutes.

Aiden Poling

★★★★★

6 months ago

I wanted to give this shop a shout out—particularly to Jeff (I think that’s what he said his name was). My car broke down about 500ft away from this place. I knew it was either a battery issue or something to do with my alternator that I had replaced at a different shop about a year ago. I gave Omaha Car Care a call and asked if I was about to limp the car there, if they would be able to squeeze me in and give my battery a look. Jeff was super friendly and helpful every step of the way. It did turn out my alternator was bad, and Jeff walked me through the steps I should take with the other auto shop to see if it was still under warranty and to see about getting my vehicle towed over there. The way he spoke to me, and the way I saw other staff speak with customers while I was waiting assured me that these guys run a good, honest business. I’m not on this part of town often, but I will happily recommend this shop to other folks and will honestly consider bringing my car here the next time I need work done. Thank you guys for all your help!

Nest Home

★★★★★

6 months ago

We were in Omaha visiting our daughter from Michigan and had car issues. Brought our car in to the Center St location. They got our car in right away and analyzed the problem and fixed very quickly. The guys there were extremely friendly and helpful. If I lived in Omaha I would definitely bring my vehicle there for repairs. Highly recommend.

E Kappes

★★★★★

4 months ago

Stopped in to fix a snapped lug stud and a leak in the front tires. Their fix got me back on the road in less than 45 mins. Thanks for the help, guys!

Evan Lima

★★★★★

4 months ago

My alternator died on me on my commute to work. Took a chance on these guys because they were close to my work. On the phone, they told me to bring it down asap and they would try and get it done today. Was able to limp my vehicle over to them on my morning break. They got ahold of me before the end of my shift to say it was done. I can’t say that they will always do the same for anyone else. Some parts are longer away and some jobs are more time consuming. I’m just thankful for them getting me in, the honest communication and the quality of the work they did. Thanks Joel and the rest of the people at this location. You guys killed it for me today.

Maddie Walker

★★★★★

2 months ago

I came in today with a flat tire unsure of what to do! I explained my situation and the Omaha Car Care team was SO KIND and changed my spare for me. I was shocked by their hospitality and am so grateful. Kind,honest, and personable.

Olivia Bassett

★★★★★

a month ago

I broke down while on my way from Canada to Texas while I was in Omaha - my driver side CV axle broke on my Honda Civic. By the time my car got towed to the shop, they had the problem confirmed and fixed in ONE HOUR. I was stunned by the turnaround time when I was in a bind. Pricing was also fair. I hope I don’t break down again, but I am very grateful to have experienced their Nebraskan hospitality!

Travis Schroetlin

★★★★★

3 months ago

Overall impressed with the timely service and workmanship. I have a 2012 Toyota Tundra that has never given me issues per se but standard maintenance from off-roading. I moved to Alaska and my truck has been in Papillion with my mom. Joel and his team were easy to work with. Pricing was fair. If something didn’t feel right they brought it back in to inspect and re-certify. They’ve been doing some work here and there on my truck to get it ready for its upcoming trip to AK! Would definitely recommend these guys!

Aubrey Hess

★★★★★

4 months ago

I am so grateful for the guys at Omaha Car Care. I have been a customer for years, so shame on me for taking this long to sing their praises. Recently, I’ve been shopping for a car for my teenage daughter, and we took a car that we thought was “the one” in to Omaha Car Care for a once over before we purchased it. Even though the guys gave it a clean bill of health, they recommended that I shop for a different make of vehicle. They told me which vehicles they see the most in the shop and why they “pay the bills and keep the lights on.” They truly were looking out for us and wanted to make sure we purchased a make of car that typically had less issues as it aged. The guys at Omaha Care Car have always been kind, honest, and speedy with the work they’ve done on my other vehicles. I genuinely appreciate them.