About Business
For professional Car Repair care in Kenosha, WI, Kenosha, look no further than Palmen Auto Stores. Their team excels at delivering top-tier results for Auto repair shop, Alfa Romeo dealer, Auto parts store and related Car Repair needs. Their customer-centric approach has earned them a 4.3/5 rating based on 437 pieces of feedback. They have become an integral part of the Kenosha, WI community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Kenosha, Palmen Auto Stores is ready to assist with your next project or repair.
Google Reviews
Brianna Thompson
★★★★★
a year ago
Had the pleasure of working with Steve these past few days. He was very respectful, helpful, and importantly, patient. He made my first time buying experience less frightening. Thank you Steve !
Desiree Mercadillo
★
☆☆☆☆
a year ago
Don’t buy here!! The worst decision I’ve ever made was walking into this dealership to finance a car. Save yourself and go to a different dealership. Too many problems from hidden fees, to my car having issue after issue, expensive warranties not covering a thing, and rude management. All this company wants is money they will charge you for breathing too much air in the waiting area. Awful.
allen olsen
★
☆☆☆☆
a year ago
Brought my car in to get a quote on selling. Was told it only takes 10-15 min. Gave them all the info they asked. And waited 45 mins for them to offer 9500 for a truck that sells for 28000 currently. My truck a more rare Laramie longhorn eco diesel 88000 in great shape. Only issue they said was that the check engine was reset. But this was due to the car sitting with the battery disconnected as I don’t drive the truck much. Even with that info they should have offered me a fair value and noted that I have to drive the vehicle to reset all the emissions before they will accept the car problem free at max value for trade it/selling. But after that insult of an offer was made and 45 min of waiting around I told them it was an insult to offer that low of a value for close to a 30000 dollar truck. And walked out.
Roseann Davis
★
☆☆☆☆
11 months ago
Bad sales group .manager bad personality I don't ever buy nothing from them.my son bought new jeep hood was pealing they send it out to be fixed 2 times it's horrible. They need to Give him a new hood.they use cheapest lousy place in town millhouse for paint jobs .after the money he spent on a brand new jeep they should Give him new hood.horrible palmen motors
Carrie Bodie
★★★★★
10 months ago
Adan was very patient and very pleasant to work with. My husband loves his new truck. Thank you Adan for making this transaction as smooth as possible
J & T Johnson
★★★★★
a year ago
Thank you to Warren (Wheels) Larsen for great experience in the selling of our Jeep to Palmen. You made it a seamless process for us! We would highly recommend Warren for the purchase or selling of a vehicle.
Debra Spranger
★★★★★
a year ago
Ray Hilberger was the best ever salesman! Knowledgeable, professional, and no pressure. Buying cars is not something I do too often, and Ray made the whole experience a pleasure. I highly recommend asking for Ray. He made sure I got what I wanted in a vehicle that worked with my budget.
Jessica Malvais
★★★★★
a year ago
Adam Guadarrama was my salesperson , great help!!! I had a whole bunch of questions answered. He went above and beyond when showing me all the control buttons to my new car i purchased , I’m a first time buyer and I would recommend this place !
Jeff Grissom
★★★★★
8 months ago
I can’t say enough about the fantastic service I received at Palmen. Thanks to Ethan for the recall reminder. Thanks to Amelia for the superb customer service. I will coming back to Palmen for all of my service.
Glen Critzer
★★★★★
a year ago
Palmen was amazing. 2nd car I purchased in a year. Barry in Finance explained all options and was very helpful in getting me the best deal, again. He is in top of his game for sure! Absolutely love the new K5 as well. Amazing, good looking car. Lots of compliments!
Nicole Johnson
★★★★★
10 months ago
Warren has done it again but this time for my daughter! Her father and I were able to get her into a used car that met our needs and her safety! Warren is very personable and easy to work with. Buy your cars from Warren!
Natasha Kreuser
★
☆☆☆☆
a year ago
I brought my car in for service today, including an oil change, recall, and tire rotation. Upon picking up my vehicle, I checked the tires only to find that the rotation had not been completed, despite being charged for it. I can tell this because one of my tires has a distinct black cap due to a previous flat repair, while the others have green caps. I’m deeply disappointed that I can’t trust this company to perform such a basic service as promised. This experience has left me questioning their attention to detail and commitment to customer satisfaction. I will not be purchasing any future vehicles from this dealership nor returning for service. I recommend caution to others—think twice before entrusting your vehicle to them.
Louis Figueroa
★★★★★
a year ago
Alicia, our Service Rep was very attentive and listened to my problems that I had with my vehicle. She answered every question and made sure we were well taken care of. Give her a well deserved raise for exceptional service.
Jon Zimmerman
★★★★★
9 months ago
Couldn't speak more highly of my experience buying a new (used) car from Palmen. Tara (online agent) did a great job answering all my initial questions, then she turned me over to Ray (sales) once I arrived on-site for the test drive. Ray Hilburger was very knowledgeable and easy to deal with (highly recommended). Matt (Finance) was icing on the cake. Great team.
Debbie Wolf
★★★★★
7 months ago
We bought two used Kia Sportages at Palmen Kia Kenosha over the years from our helpful salesman, Joe Soto. Recently the 2018 had some issues with the engine and it needed to be replaced (previously there was a class action suit against Kia for faulty engines). With extra efforts by the service team, manager Victor and assistant Charlotte, they went above and beyond to push through service paperwork and conducted many conversations with KIA to get our engine replaced at no cost. Since the whole process took over 5 weeks, we were even given a loaner car. We are so appreciative for all the wonderful customer service we received from these employees at Palmen.
Taz Diablo
★★★★★
6 years ago
Purchased my first Jeep Wrangler JK at this dealership a few months ago. This was maybe the most painless auto purchase I've ever gone through. I worked with Frankie Ruffalo who was easy to talk to, no lame sales pitches. Made this purchase on my way to work. It went so smoothly that I wasn't even late for work. So far the oil change appointments have been good, waits aren't long. No complaints.
Michael McNutt
★★★★★
a year ago
I'm checking out my options. The salesman was great. I didn't find what I'm looking for just yet. Salesman and manager both very friendly and helpful.
Janine Gagnon
★★
☆☆☆
5 months ago
Service department is always extremely slow for an expensive oil change and emissions testing. doesn’t acknowledge customers when they walk in. Feels like you’re bothering them
john nelson
★★★★★
a month ago
Had a wonderful experience there, the sales men Jeff was an excellent person. Thanks
Lauren
★★★★★
7 months ago
I love my new car thank you Jeff Haines!! 10/10 would highly recommend buying from him. He took the time to help me pick out a car best suited for me. Very helpful and amazing customer service !
