Palmen Kia of Kenosha

Sheena Kuhart

★★★★★

4 months ago

I cannot say enough about Ray Hilburger at Palmen Kia!!!! So friendly very knowledgeable answered all of our questions, and I asked a bunch. Very calm which helped my anxiety. Really made me feel like he was truly here to help us get into something that works for us. Super happy with our overall experience! Recommend Ray to anyone. My husband and I were super excited to drive off in our first ever brand new ride… this beautiful new Kia Telluride!

Grace Larson

★★★★★

a month ago

My experience working with Josh at Paulman Motors Kia was honestly refreshing. From the moment my husband and I walked in, I explained that I was the one purchasing the vehicle and Josh respected that immediately. He addressed me directly, answered my questions thoughtfully, and made sure I felt comfortable and informed throughout the entire process. What I appreciated most was that he never made me feel pressured. He gave me space to take my time, think things through, and make the decision that felt right for me. The atmosphere felt supportive instead of pushy, which made a huge difference. I had been considering a vehicle at another dealership before coming here, and the experience was completely different. Even after explaining that the car was for me, that salesperson consistently spoke to my husband and overlooked me. It honestly made me feel dismissed and uncomfortable. Working with Josh was the exact opposite. He was professional, respectful, and truly listened. If you’re looking for someone who treats you like the actual decision-maker and makes the process smooth and stress-free, I highly recommend asking for Josh. He made buying my Kia a really positive experience!

Lindsay Beyer

★★★★★

5 months ago

Shawn Haas is the absolute BEST salesman I’ve ever had in regards to everything entailed in trading in- and buying a new vehicle. He goes above and beyond for his customers; whom end up being very loyal due to Shawn’s ethics, honesty, sheer kindness, and genuinity. My family is about to purchase a 2nd car from Palmen Kia only through Shawn and his “ above and beyond” customer service. Shawn THANK YOU! I am so in love with my new Sorento and we can’t thank you enough for your Superior service. We are so grateful- Lindsay and Robert Beyer You now have another loyal family that will only purchase vehicles from YOU! 😊

Jorge Farias

★★★★★

4 months ago

Calvin and the team over at Palmen Kia hands down my best car buying experience 5 out of 5 stars. I walked in with no hope and walked out with a brand new 2025 Kia K5 and I could not have been happier with my decision. Great deal , hassle free, I will be returning with future business. Thank you

Alise Martin

★★★★★

3 weeks ago

I had such a great experience today at Palmen Kia thanks to Calvin! He was extremely helpful, patient, and made the whole process quick and easy. As a 22 year old girl doing this on my own, things like this can feel scary and nerve-racking but Calvin really took the time to explain everything and made sure I understood each step. I truly appreciated how kind, professional, and efficient he was throughout the whole process. If you’re going to Palmen Kia, definitely ask for Calvin he’ll take great care of you. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Gloria Fingard

★★★★★

a month ago

I just purchased my third vehicle from Palmen Kia of Kenosha, and once again, the experience was flawless. If you are looking for a seamless, stress-free process, do yourself a favor and ask for Gene Tellez. There are three reasons I keep coming back to Gene: True Professionalism: Gene treats you like a person, not a transaction. He is patient, transparent, and never relies on high-pressure tactics. Deep Expertise: He knows the Kia lineup inside and out. He took the time to make sure I was getting the right features for my lifestyle and budget, answering every technical question I had with ease. Superior Post-Purchase Service: Some salespeople disappear the moment the papers are signed, but Gene is different. His "service after the sale" is unmatched—he follows up to ensure everything is perfect and is always available if I have questions weeks or months down the road. Palmen Kia has a great atmosphere, but it’s the people like Gene who make it a world-class dealership. I couldn’t be happier with my new ride. Highly recommended!

Cristina Melesio

★★★★★

2 weeks ago

I worked with the service manager Victor and appreciated his knowledge and professionalism and he introduced me to Mario. Mario was very helpful giving details with all the services each car provided. With their help I ended up purchasing a Sorento X-Line! I highly recommend purchasing your cars here!

Alisha Klawitter

★★★★★

5 months ago

After having our main vehicle from another dealer we decided to trade in for a Telluride. Absolutely recommend Shawn for buying a new car. Personable, friendly and helpful. The process was seamless and done timely. We’re very excited to work with Palmen Kia and can’t wait to see where the car takes us!

Robert Krivanek

★★★★★

a month ago

Thank you for the wonderful and pleasant car buying experience. Josh Rosenblum, our salesperson, never pressured us and was extremely patient. He was knowledgeable about all the different makes and models of vehicles we looked at, and answered any questions we had. When we are in the market for another vehicle, Palmen will be one of the first places we look because of Josh. A lot of other BIG dealers in the area could learn a thing or two about customer service from Josh and Palmen Kia. Thank you again and see you in the future.

Greg S

★★★★★

2 months ago

Picked up my brand new 2025 Kia Telluride from Palmen Kia yesterday afternoon. The whole experience, from test drive, to decision to do a trade-in, to the pick up when great. What was really FANTASTIC was the service and help given us by Ray Hilburger, the sales consultant who helped us. From purchase to training tutorial on the features and accessories, he was all-in on giving us the best purchase experience we have ever had!! We can’t thank him enough for the comprehensive care and explanations he gave us on the vehicle!! Palmen Kia has become our favorite dealership, and it’s 98% because of Ray. (The other 2% is because of their great service writer, Charlotte.)

Mauricio

★★★★★

a month ago

Jose did a fantastic job in getting me to drive a car in no time. Has excellent customer service. I highly recommend him. He is bilingual which helps alot. Thanks Jose for your help 👍

Tatiana Neumann

★★★★★

2 months ago

The best experience I’ve had at a dealership! Warren not only listened to what I wanted but gave me exactly what I asked for! Stayed in my budget didn’t try to push me into anything extra or especially anything out of my budget just for a sale. You could tell he cares about his customers and went the extra mile and showed me everything about my car on the inside which was the longest part of the whole buying process in a good way! I felt like I was in and out in no time and everyone I met was so friendly!

Cynthia Garcia

★★★★★

2 months ago

I helped my daughter buy a car at Palmen Kia, and we had a great experience from start to finish. Warren Wheels was incredibly patient, kind, and respectful throughout the entire process. He took the time to answer all of our questions, never made us feel rushed or pressured, and genuinely cared about helping my daughter find the right vehicle for her needs. Buying a car can be stressful, especially for a young buyer, but Warren made the experience comfortable and positive. We truly appreciated his professionalism and calm approach. I would absolutely recommend asking for Warren if you’re looking for someone trustworthy and easy to work with. Thank you for a great experience!

Caitlynn Behnke

★★★★★

a month ago

We love Larry. Our family has been going to him for years for literally 3 generations of family members. He genuinely cares about our needs and wants in a vehicle, and is always so knowledgable and can answer any question we throw at him. He's also so thorough and leaves nothing out for us, so we always know exactly what is happening at every step of the process. It's so nice to feel so well taken care of, the support is unmatched. He genuinely cares. I cannot say enough good things about him or have enough words to express the gratitude we have to him for everything he's done not only for me over the years, but my entire family. He really is the best. I'd also like to give a shoutout to Matt! He was amazing and so personable! He walked me through every contractual step and made sure we understood everything before signing. He was able to answer all of our questions and left no stone unturned. It really was a pleasure working with him. Also another shoutout to the other staff. I wish I knew and remembered everyone's names, but there was a kind gentleman who gave my daughter a balloon, which we were so grateful for. There was another salesman who filled in a bit for Larry while he had to run around, and he was so friendly and easy to interact with, and was more than happy to help us understand what we were looking at and help us work through our options. We love being a part of the Palmen family. I recommend Palmen to everyone I can when they're even just considering buying or leasing a vehicle. Thank you to everyone!! We are so happy with our experience and the car we chose!

Mabel Rios

★★★★★

Edited 6 months ago

We went into Palmen Kia Kenosha to see what we could get for our Kia Carnival if we trade it in. Immediately we were greeted by Warren "Wheels ". Immediately we expressed what we were there to do and Warren was assigned to us to help us with the process. Warren was able to figure out what were our needs based on the conversation we had and he went on with reccomending us a vehicle. He let us test drive the vehicle and gave us time alone to discussed things out. Once we decided to purchase a vehicle, the process was a bit lengthy but transparent and very educational. Warren made sure that we understood every aspect of our now, new vehicle. Thank you Palmen Kia and Thank you Warren "Wheels"!

Blake Rosen

★★★★★

2 months ago

Since bringing my 2020 Kia Soul for a second opinion, I knew I was going to be taken care of right away. My service advisor Charlotte was amazing and while partnering with the service manager Victor, they both went above and beyond and I could not be more grateful. They are honest, they put themselves in the customers shoes, and are very respectful! They are not like other dealerships trying to get every penny out of you. They get to the bottom of the issue and most importantly serve the customer! Thank you again!

Macey Nurnberg

★★★★★

3 months ago

I had an excellent experience working with this dealership and especially with Mario. He went above and beyond to help me every step of the way, answered all my questions, and made the entire process smooth and stress-free. He was patient, honest, and genuinely cared about finding the right option for me—not just making a sale. I truly appreciate all the time and effort he put in, and I would highly recommend asking for him if you’re looking for great service and someone who really helps a lot!