About Business
Conveniently located in Bridgeport, CT, Park City Ford, Inc. has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Ford dealer, Car dealer, making them a top-choice Car Repair specialist in Bridgeport. Backed by 388 satisfied customers, they currently hold a prestigious 4.3/5 star status on our platform. They take pride in serving the diverse needs of Bridgeport, CT residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Park City Ford, Inc. is the go-to destination for quality and service in Bridgeport, CT.
Google Reviews
Psychicwoman24
★
☆☆☆☆
a month ago
It has to be the worst Ford dealer in the state of Connecticut. I don’t know what’s worse. The sales department or the service department So unprofessional the guy in service told us it was $250 to look at the car then he went up to 300 and he said they would not do anything more until they told us about it so they wanted to charge us in an ridiculous amount. We did not do it so when I went to pay the 300 they told us it was 475 go to any other dealer there’s one in Milford 5 miles away.
Daryle Ann Czajkowski
★★★★★
6 months ago
I have done business with Park City Ford for decades. Purchased both new cars, and great used cars for my college aged children. Sales and service has been great! Recently, I was away for the weekend in PA with my 2018 Escape when it started having engine issues. I called and got reasonable advice as to whether to have it repaired locally or attempt to drive home. I had sent a video off of my phone demonstrating the noise the car was making and a photo that the check engine light was on which I learned could cycle off and on. I followed the advice which was to get some gas, and try driving the car around town to see if the "check engine" light would turn off. It did and we drove it home on Sunday. The following day, I called service in the morning (spoke to Gary)and asked if I could bring it in, recounting that I had talked to an individual on Saturday. I told them that it was okay if it wasn't done today, but I would rather have it there if someone has time to look at it because I was concerned. I got there after 11 am and was greeted in service by Keith who wrote the car up, and I was able to share my video with the service team. A technician named Matt joined in the conversation and saw what I recorded and he said he knew what the problem was, and he would take a look at it. Their lighthearted response helped my anxiety about the plight of my car that was honking like a saxophone stuck in my gas tank! I had purchased the extended warranty when I bought the vehicle (which is always a good idea), so I knew that the repairs were going to be covered except for the deductible. It took about an hour and I drove it home the same day! Yay! Go PCF!
Raymond Stoddard
★★★★★
6 months ago
I was an out of state buyer at Park City Ford. My sales advisor Julio Ortega and the dealership team were great to work with. Asked the right questions, made me comfortable and gave me a smooth car buying experience. I liked this dealership a lot.
AJ Anderson
★
☆☆☆☆
4 months ago
Waiting to hear back from service manager for a resolution to a scheduled service to address AC circuitry fault, OTA Update failure, oil change, and multi-point inspection. All that was done was an oil change, deflation (yes, deflation) of my tires, and provided erroneous statements regarding Ford’s ability to see codes that have been auto cleared from the ECU’s active registry.
Aaron 886
★★★★★
2 months ago
I really liked the service Greg provided. He was very friendly and attentive. In general, the people working here are very friendly and explain things very well.
Pullalarevu Raghavesh
★★★★★
4 months ago
Excellent Dealership. 100% Trust Worthy. I got an excellent deal on Ford Escape Titanium . Would recommend this dealer for all those who want excellent deal for their Buck. Happy shopping. :)
M Herman
★
☆☆☆☆
2 months ago
I will no longer be using this dealership after how I was recently treated. I called Greg to inquire about brake replacement and asked for a rough cost estimate. After dropping off the vehicle, (which is quite a hassle as I have to take Uber back home or ask a family member to pick me up and then drop me back off at the dealership), I was quoted nearly double of what I was told over the phone. Upon my questioning the representative arrogantly replied, "it was just an estimate". They wasted my time. In my opinion, estimates should be within a reasonable range of the actual future cost. As a construction estimator, if I was off on my estimate by a 90% I would be fired.
Don Young
★★★★★
2 years ago
Joseph, Thank you very much for your help brother, your customer service skills are off the chain. To be honest, thats the first time I have ever experienced that level of service at any dealership that I have ever been to. I have nothing but good things to say about Park City Ford and the entire staff. I am super happy with my purchase. Thank You!
Juan Rodriguez
★
☆☆☆☆
2 months ago
I took my car for inspection, oil change, and rotation and yet few months later my truck stood with out break pads to the point where metal to metal was what was left . The miles on my truck are almost the same from my last service and the amount of miles use should not had wasted the pads that fast wich they installed kI would not recommend anyone because they do not inspect the truck correctly
John
★
☆☆☆☆
2 months ago
Car was brought in for a FREE wheel alignment inspection, and a rattle in the passenger rear. After 2 hours car was returned and we were handed a 300.00 bill! To get my car back we had to pay the bill. They did not bring me my car or tell me where it was. I had to walk around the dealership lot to find it tucked behind another truck. Terrible service and a real bait and switch operation. Not sure what has happened to this dealership as they used to be very good, but not going back!! Park City Ford, your service has really dropped!
Scott Sabo
★
☆☆☆☆
4 months ago
Second time I went there to look at cars. My wife was going too trade hers in and never heard back. I wanted to trade mine in. I think I mentioned i was just going to pay for it. We both walked out never heard back. We looked at other Broncos. In the long run Danbury was amazing. Pat was great. BPT seems to want to money form financing.
Rich Pulie
★★★★★
a month ago
I had an excellent recent buying experience and was very happy with how transparent and honest they were. Really good folks and would highly recommend to those in the market for a Ford product.
Joseph M
★
☆☆☆☆
3 weeks ago
This establishment is very unprofessional. The service department is rude from the service advisors to Joe the service manager. They hold no accountability, laugh in your face and will not correct issues they create. I recommend every stay clear and go elsewhere. They will quote you one price but charge you at a higher cost. This is after not obtaining approval. They also can not explain why and will charge you a ridiculous amount for labor that was not necessary to begin with.
diego ramos
★
☆☆☆☆
3 weeks ago
I had the worst customer service experience at the parts department. There are two counter guys, and one of them is incredibly rude. I asked for a valve cover for my F150, which I know they stock. After a phone conversation, he didn’t understand me even after I repeated myself over three times. He had a smart remark asking me if I was speaking English I even told him ( if I’m not speaking English what language you think I’m speaking with you ) after I speeled out the name of the account he fake that he went on the shelf to check for the part and told me that was sold. Which he lied because I have to go through a third party company to get the part I wanted FROM THEM, Which he “had sold” He should have fired him for his lack of customer skills. It’s not the first time I had a problem getting parts at this dealer PARK CITY FORD DO BETTER YOU ARE LOOSING CUSTOMER
Dan Zapatka
★★★★★
a month ago
Bought 4 vehicles and counting from these guys. They didn't price gouge during COVID, which is when they gained my business. I didn't forget that and will continue to be a loyal customer for many years ahead. Good honest people there.
Andrew Apruzzese
★★★★★
Edited 4 months ago
From start to finish my experience was great. I am a returning customer and just purchased a Transit Van for my business. The whole buying process was great. There was no pressure from Joe or Shawn. Louis was also great and had the paperwork all ready to go. Would highly recommend and will definitely be returning for service at their dealership. Very welcoming feeling from the staff. Made you feel like you are part of their family.
Coffee Cooler
★★★★★
a month ago
Park City has an excellent service department. All the advisors work as a team to get your vehicle serviced quickly. My wife and I own 3 Fords, all purchased from different dealers. We choose Park City over Steven’s and Brewster (The third was bought in California) due to their professionalism and awesome customer service.
Carmen Aponte
★★★★★
6 months ago
Very good experience with Ford Dealership. Sales Associate was amazing. No pressure. In the initial visit we couldn't find what we were looking for but Julio promised to call us back when something became available and he kept his word. Very honest and straight forward which was perfect and what I was looking for. We purchased our truck. Thank you Julio and Louis for all that paperwork.
Glenys Boyne
★★★★★
a month ago
My husband and I stopped by many dealerships while looking to purchase a new car. There was no dealership better than Park City. Extremely professional and not overwhelming in their push to get you to make a purchase. We had the pleasure of working with Amir, who was kind, patient, and helped us choose what was right for us by answering any questions and supporting us throughout the purchase. We are grateful to have ended up in Park City. I highly recommend this dealership and working with Amir.
Anna Niewiadomski
★★★★★
2 months ago
Amazing purchase at Park City Ford. Loved my experience and love my new car. I celebrate that I could buy my new car at a place that was so professional, knowledgeable and friendly. Big thank you to Amir!!, and Joseph. Forever grateful for you guys and your help in making my decision in getting my dream car. Thank you!!!
