Pasadena Car Care Center

Jim Gilmour

★★★★★

6 years ago

Went in for a tire issue. Billy (and Super Dave) took me through what was going and got a great deal on a replacement. Quick, straight shooting and friendly. As a bonus, while I was waiting I witnessed how they took great care of an elderly customer who had her hands full with her companion who was ailing. Got them sorted and on their way with compassion. Highly recommended these folks.

eLayne Kelley

★★★★★

11 months ago

We had a mechanic on St Pete Beach, Nettie, forever and when he retired he sent our family to Pasadena Car Care. It's a thriving business, and I was used to dealing with one person...but Pasadena Car Care...as busy as they are...always has time for my questions and concerns. They are fantastic and I feel confident driving long distances in my 2008 Sienna because they take such good care of my van.

Shpresa Idrizi

★★★★★

11 months ago

I was recommended here for new tires. This place is so friendly with fresh coffee while you wait. I overheard one of the mechanics explaining EVERYTHING in detail to a happy customer. I thought to myself, full disclosure and transparency, exactly what costumers in this industry want and deserve from their mechanic. I highly recommend this place if you’re a woman like me, managing your car maintenance!

Claudine Reece

★★★★★

10 months ago

I pulled into the shop because my oil light went off randomly. The staff was so great to take care of me on the spot just before closing time! I appreciate their kindness so much. They have a new customer for sure!

Landon

★★★★★

9 months ago

Got referred here by a different place I called when I cranked my truck to leave Florida and gas poured out of the bottom. They recommended a tow company that was there for me very quick, and they called me to confirm the truck had arrived at their shop. The work was done the next day, and everything was explained to me as the process played out. Billy was great to deal with, and Bob explained what the shop had done in full detail when I picked it up. They were also honest and told me the best they could do was a temporary fix to get me home and that I should get Ford to do it properly. They did this instead of telling me “it’ll be a week to get the part” and letting it sit until the part came. They knew I wanted to get home, and they did what they could do to get me taken care of. If I ever have any more problems in the area, they’re the only ones I’m calling. Highly recommended.

Erika Messina

★★★★★

9 months ago

Pasadena car care was so great! My battery died and autozone wasn’t able to change Volkswagen batteries due to the computer coding it needed so they recommend I come here. They were so welcoming and nice here, got me in and out and did a great job with a great price! Would highly recommend!

Rosalie Gallina

★★★★★

8 months ago

I’ve been coming here for a couple years now for my oil changes and they have always been top notch. They check my car for safety and inform me when things need to be done and when things can be put on the back burner for future repair. I love that they never pressure you and are always very knowledgeable and informative. Highly recommend them for good, reasonable and courteous service.

Elena Ricciardi

★★★★★

a month ago

I had a really lovely experience bringing my car in. Issues were explained simply. I would return.

Chef Ray flournoy

★★★★★

11 months ago

Wow I just received a call from Dave over ar Pasadena car care. Even though they didn't get the business from me(do to me having to make a quick decision and closer shop nothingtodowithPasadena)Dave still took the time to make sure I had gotten the problem solved. And that goes a very long way in my kitchen. It's bigger than just the money......they care. Thank you again Dave Chef Ray

Marcia Schultz

★★★★★

3 months ago

I came it with a nail in my tire too close to side wall. They were able to order a new tire that morning and it was done by that afternoon. I highly recommend

Jessica Fisher

★★★★★

6 months ago

I had the pleasure of dealing with Dave B involving my vehicle needing new struts as mine were beyond bad! He was amazing, very professional and took the time to explain in detail what was going on. We need more people like him in this world that care about the customers needs and making it a positive experience. My vehicle was ready in a few short hours! Definitely will be using Pasadena car Care for all my vehicle needs from now on!

BMore Mike

★★★★★

5 months ago

Quick Review for my worst case scenario. We are driving down Central and the tire pressure indicator goes off. 😳 I go flat almost immediately and park at the tile store almost a block away. The gentlemen their and a young mechanic were great enough to walk an air tank over!!! Tire reinflated so I could get it across the street. Had me patched up and ready to go in NO TIME! (Valve stem) To the point: I was already having a rough morning so I was fully ready to crash out over this. I had somewhere to be. They were telling me "I'm good to go!" before I even realized what happened. Thank you! Your card is on my fridge now. Salute to Pasedena Car Wash as well for sending me to these guys!

James Schneider

★★★★★

6 months ago

Very pleased. I pulled up with a flat tire on new car. Dave was attentive and polite. Checked all my other tires for pressure and told me to return if the computer sensor doesn't turn off. I'm heading back this week. It was under $11 for the repair. Very impressed.

Bonnie

★★★★★

a month ago

I popped my tire and had my car towed to Pasadena Car Care. They were able to match my tire and get it fixed the same day. Thank you to Billy and the gang! They always come through when I need them.

Bella Tubbs

★★★★★

5 months ago

The guys at Pasadena Car Care are excellent! They provide excellent customer service, wonderful prices, and are so hospitable to their customers. Just as an example, yesterday, Dave literally bought me a water with money from his own wallet when I came in after walking from my house to pick up my car. The work on my car is always well done too. I have gotten work done here numerous times and always recommend them to others when their car is acting up.

Beckie Turner

★★★★★

a month ago

Affordable and Professional My daughter takes her Jetta there and gets taken care of very quickly and professionally. It’s a comfortable wait and can definitely rely on making sure her car is in top notch shape! We recommend taking any foreign vehicle there for service!

tracy Kemp

★☆☆☆☆

6 months ago

In just two months I spent about $1,400 here on two re-manufactured starter replacements, and my Jeep is worse than when I dropped it off. New problems appeared immediately each time — after each install, the multiple warning lights came on and $900 worth of new repairs needed. They admitted the starter had come undone or disconnected? but didn’t know how, and still it needed full replacement again only two months later. They tried to bill me for warranty work ($80 more than the last remanufactured starter) until I questioned it and the warranty causing them to backtrack, used another shop’s paperwork left in my car to push upsells without properly inspecting it. If they had inspected what they tried to sell me on they would see it was brand new… had they looked. I received my vehicle back loosely reassembled with trash left inside, a malfunctioning screen, ZERO MILES logged for a test drive. They also violated multiple FDACS requirements, especially Florida Statute §559.911. My repair was completed Sept. 12, but I wasn’t given an invoice until Sept. 16 when I went in person. It was printed that day but backdated to Sept. 15. If they’re this careless on something so small, what other violations do you think they’re ignoring? Negligence, lack of accountability, and a willful disregard of professional repair standards defined my entire experience here, leaving me to pay the price.