Paul and Son Auto Repair

Lex Family

★★★★★

a year ago

Years upon years Mr paul has been doing a great job on my car and for sure he’s one of the number 1 mechanic in Bridgeport thanks for your service ..

Pinks Patt

★★★★★

8 years ago

I was on the Merritt going north heading home to Shelton , at about exit 39 I heard a noise as if something broke under my car , .As a lone female I felt so stranded and scared ..I searched on google and saw the reviews were good even though it said closed when I looked it up, but for some reason I decided to call.. When I called a male answered and said he was closed and just walking out the door. To make a long story short he explained to me that he thinks that I have a broken axle . He send a tow truck waited for me to reach his shop , he dropped me home and had the fixed by mid morning ... Thanks for the wonderful work you did .. Forever grateful to you guys for your professional disposition at Paul and Son Auto Repair ... Patty

Simon Ogden

★★★★★

8 years ago

Halfway through a 5 hour road trip, the alternator in my girlfriend's BMW ate it. To complicate matters, it was almost 5PM. Most shops were closed, however they offered to stay open late and take us here. The shop quickly diagnosed the problem, and managed to replace the alternator in record time, allowing us to continue the trip. Fair price to boot. It also seems like everyone who works here is a true car enthusiast, if you were looking for something beyond basic maintenance/repair they would definitely be able to help you out. Big thanks to Paul & Son!

Louis Lacend

★☆☆☆☆

7 years ago

Worst shop I've ever been to. My Clutch fan broke so i dropped my car off and explained to the owner that I wasn't in a rush to get my car back because I don't want a rush job and wanted it fixed right. I should have known that this was going to be a bad experience because he didn't even bother to take down any of my information when I dropped the car off. A week goes by and I decided to call and check on my car. Assuming that it would be done or nearly complete because no repair takes a week to fix. The owner gets on the phone to tell me that he hasn't even looked at the car yet because it needs to be pushed in the back and hes too busy to get started on it. I remain patient and ask how long it would take. He says hopefully tomorrow. I call two days later to check on the car and he gives me the same excuse. I go down there the same day to find my car in the same place I left it. And to my surprise there were cars being worked on that weren't there when I dropped mine off so clearly I've been put on the back burner. I remain calm and ask why he hasn't started yet and he say "I thought you said you weren't in a rush". How professional. The next day my car is in the garage. So fianlly I feel like my car will be fixed soon. 4 days later, on a monday, I call to check on the car and he says it'll will be done Friday. Friday I call and he says oh hopefully tomorrow. So Saturday I arrive to pick up my car and obviously he's not there and my car won't start. I call him and he says he's busy and he'll be down in a few. 1 hour goes by and I call him back and explain to him that I'm notifying the police because I've had it at this point. Of course he shows up 15 min later and begins to verbally disrespect me in front of the police as he hooks my car up to a jump box. And on top of that my car is magically leaking antifreeze now. Moral of the story stay far far away from this shop. He's rude, unprofessional, and does not care about his customers. And the sad part about this review is that he going to read it and not even offer to make things right. He will most likely leave a very short very sarcastic reply which is a direct reflection of the customer service he provides.

Den Anto

★★★★★

7 years ago

Paul is a thorough professional and gives honest and sincere advice about what’s going on with your vehicle. He always does the perfect job promptly. He always has time for customers however busy he is, always goes the extra mile to help customers.

The Lurking Jurk

★★★★★

10 years ago

A definite stand-up guy; he often fixes my friends car after I look at it and advise her. Paul is very prompt and polite, and he prices his work reasonably. I’m about to bring my car him (today) because the Volkswagen dealer in town has become absurdly expensive. Hopefully he works on the newer cars- he seems to specialize on older vw’s.

kadene scurvin

★★★★★

a year ago

Paul and Son provided excellent repair service professional, friendly, and efficient. They explained the issue clearly and offered an affordable solution that worked perfectly. Highly recommended for reliable, quality work!

Cruz Shepherd

★★★★★

7 years ago

Fast and professional service been a customer for the past 7 years. I’ve always gotten honest an fair estimate always have time for customers. Willing to go the extra mile to make sure the job is done correctly. Never turns you away no matter how busy they are. The facility is a prime example of what to expect from a highly reviewed ASE certified Automotive Repair Facility. Would recommend to anyone👍.

Dionne Billydoo

★☆☆☆☆

3 years ago

HORRIBLE HORRIBLE NIGHTMARE experience from this location. First off, you drop the car there the PROPER WAY to do it is to diagnose the problem tell you how much it’ll be and you (the customer) accepts or declines the charges. They went ahead and work on my car and do work that I didn’t bring it there for, then charge me the expensive price. The owner is VERY UNPROFESSIONAL I had to be calling him over and over again when it’s his job to keep me updated. They work on your car without you agreeing to the job. I felt like I was robbed. Had my car for 3 days, drove out the shop and it was WORST than I had brought it in. I’m going to get it checked out elsewhere because at the point I don’t even think he did half the work he say he did on it. GOD DON’T LIKE UGLY! Beware, don’t take your car here to get ripped off

Eddie T

★★★★★

a year ago

Took car to several shops that couldn't find the cause of the noise in the steering . These guys diligently diagnosed the issues with the front end and solved the puzzle! Thank you Paul! You have a customer for life

Tamoya Jones

★★★★★

a year ago

I had dropped of my honda to paul because my engine light was constantly on and every shop in the area couldn’t fix it and a day later i got my care back with engine light off and felt relieved he is also a great man and amazing at his job would definitely recommend for you to go here

Steven “Jack” Hammerly

★★★★★

3 years ago

My Dodge Caravan started idling roughly out of nowhere three days ago. I've called all over town to find someone that could fix it before the weekend (so I don't have to cancel plans with the kids), but everyone was booked up. This morning I gave it another Google, and I saw Paul & Sons is literally the next street over from me. He's probably 300 feet from my front door. So I gave him a call. He answered immediately, and I gave him the situation then asked if he'd be able to take a look at it. He said, "Bring it over.". Five minutes later Paul was under my hood. He quickly diagnosed the issue and ordered the part to be delivered right then. After a short wait for the part (20 minutes or so), it had arrived and he got back to work. He replaced the part and immediately diagnosed a new problem. I hadn't gapped the spark plug I'd replaced the day before correctly. He fixed it within a couple of minutes, and she was purring like a kitten again. Five stars on every facet of my interaction at Paul's. I've found my new mechanic!

Parris Patterson

★★★★★

a year ago

Paul has been my go to mechanic for years now. Anytime there's something wrong with my car I know I can trust him to get the job done at a reasonable price! Always glad to use his service

Naomi L

★★★★★

Edited a year ago

I live in NYC and I still prefer to drive to Paul and Son shop when my car has issues or I need maintenance done to it. I don't let just anyone service my vehicle! Paul always takes his time explaining what's going on with my car and he can always solve my issue quickly!! I don't see me letting any other mechanic work on my car. He's taken care of each of my cars. I feel most comfortable at his shop and I don't feel like I'm getting haggled.

Susan L

★★★★★

a year ago

EXCELLENT mechanic!!! Paul has serviced my Audi several times. I wouldn’t take my car anywhere else. He is extremely knowledgeable about cars, in addition he is honest and trustworthy.

Lyndon Holmes

★★★★★

a year ago

Paul and Son Auto LLC Great customer service. Professional service that always deliver on time. Owner Willing to work with you no mater what. Explain whatever the issues are and explain what it will take to carry out the repairs. Not every repair facilities take the time to go in detail to explain required repairs. I appreciate the customer service. I always trust the work preformed at Paul and Son, Quality reliable with great workmanship. I would recommend Paul and Son Auto LLC to anyone that need a trusted repair facility. Great job...

Steven Vitaliani

★★★★★

3 months ago

I reached out to get a diagnostic on my M2 here today. Couldn’t have gotten a better turnaround. They got me in within a day from first reaching out, told me what the issue was and got the part from the dealer the next day and installed it. Under 3 days start to finish and they kept me in the the loop the entire time. Great work, quick turnaround, and fair prices. I will absolutley bring my cars here and refer friends