About Business
Penn Automotive is a leading Car Repair specialist serving the West Homestead, PA, Pittsburgh area. They provide a wide variety of solutions, including Auto body shop, Auto repair shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 182 verified reviews, their reputation precedes them. As a locally-owned business in West Homestead, PA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in West Homestead, PA.
Google Reviews
Igor Abelev
★★★★★
3 years ago
My 2015 Lexus RX 350 needed collision repair. The Penn Automotive was recommended by my friend. The vehicle repair assessment was performed the next day as promised. Following the assessment, I was informed by the shop owner that the repair will take more time then usual due to replacement part extended delivery times across the country and will take 3-4 weeks. The repair took 3 weeks as promised, which was very satisfactory. The repair looks and feels good. All the panels are aligned and the new sheet metal color matches the rest of the car. Car drives as expected and overall experience was not stressful and I would say even as a pleasant . Great work guys , keep doing what are you doing !
Kate Schaich
★★★★★
2 years ago
Had an excellent experience here after I hit a deer with my 2018 Honda CR-V. I loved the email updates, they kept me apprised at every turn and didn't do anything without my approval. I didn't get a rental car but they were very willing to help me understand the rental process and to make it easy for me. They are honest, friendly, and hardworking people, and they even washed my car after they fixed it! 10/10 would recommend.
Aarika Turpin
★★★★★
a year ago
I was very pleased with the service here. I spoke to the owner directly, and they even provided me with a rental car at a discount while my car is in the shop. They are easy to work with and kept me informed about every stage of my car's assessment and repair. They also offer a discount if you pay in cash.
Gig Loc
★★★★★
a year ago
My second time using them they never fail and they even washed it and vacuumed my inside out highly recommend
Leah Niecgorski
★★★★★
10 months ago
My conversion van was hit in a hit and run accident. This was extremely stressful because we put a lot of work converting the van into a living space and Joel and his team took great care to fix the damage that was caused and bring the van back to a like new condition. Couldn't be happier!
Dr. Deonna Dykes
★
☆☆☆☆
a year ago
I went to them in June for a repair, and they were friendly and fixed my car quickly. So, I decided to return for an inspection instead of going to my usual place…BIG MISTAKE! They told me I needed three new tires and had a coolant leak. Less than a week later, I realized they only gave me two new tires, and my coolant started leaking. When I called, the woman at the front desk said she couldn’t find me in the system for the inspection on August 8th and promised to call back—she never did. I ended up saving enough to get my car fixed at my regular shop. I paid $500 for this inspection, only to spend the same amount at another place to fix what they didn’t. Save your money!
Peter Knee
★★★★★
a year ago
This was my first time dealing with Penn automotive, hopefully my last time cause wrecking cars is getting tiresome. Nothing but top tier work. My car came out of the shop looking perfect actually better then I've seen it before. Not only was the repair spotless they even cleaned the inside and outside meticulously. God forbid I get into another wreck but if I do I'm going Penn auto. Appreciate the labor and professionalism.
Richard Milliern
★★★★★
a year ago
I Recently had my vehicle repaired at Penn Automotive. I got into a fender bender. I was completely satisfied at the job they did with my car. They were amazing and my car looked fantastic. I will definitely recommend anyone I know if they need bodywork done on their car to go to Penn Automotive.
T W
★★★★★
11 months ago
Was referred here by trusted folks at Army’s Transmissions. Joel and Ursula helped my daughter with her alignment, which was really out of whack. Very reasonable price, and very friendly. We’ll definitely go back next time we need something.
Samir Sarna
★★★★★
a year ago
Have used them 2x for separate incidents involving different vehicles. Work was done ahead of schedule, great quality, and they are awesome with communication. They handled all the communication w the insurance company of the car that hit me, and made the rental process a breeze. Hope I don’t have to call again, but we wouldn’t hesitate to recommend Penn automotive!
Gregory Fortunato
★★★★★
a year ago
After being in an accident, my vehicle was brought to Penn Automotive. I typically approach small, independent shops with some caution, but this experience completely changed my perspective. The customer service at Penn Automotive was outstanding. They kept me informed every step of the way regarding the status of my vehicle, which made the whole process much smoother. They originally estimated that the repairs would take a month, but they finished ahead of schedule. When I picked up my vehicle, I was thrilled with the results—it looked as good as the day I purchased it. Overall, I had an amazing experience at Penn Automotive. The team was incredibly helpful and friendly, making a stressful situation so much easier to handle. Whether for insurance claims or out-of-pocket repairs, I highly recommend this shop. I’d rate them 10/10. A big thank you to Joel and the entire team at Penn Automotive for taking the stress out of this process.
Keane Chan
★★★★★
11 months ago
This is a great family owned shop. Joel and Judy got my daughter’s car body damage (from sideswiping a column) assessed, scheduled and repaired quickly and the job done was phenomenal. Looks good as new. They are very accommodating. I highly recommend Penn Automotive!
H. Martin
★★★★★
2 months ago
We take all of our cars to be serviced at Penn Automotive. Great, honest, knowledgeable owner. Highly recommend.
NaTori Hill
★★★★★
8 months ago
Well pleased with the repairs on my car. I was referred to Penn Auto by my main mechanic Harry. Someone rear ended my brand new car and the entire back of it was misaligned- Joel fixed it in about a week and it looks better than when I first purchased it! I also like how they keep you up to date via email about the progress of your repairs. I highly recommend!
Sierra A
★★★★★
a month ago
Joel and his team did an excellent job with repairing serious damages on my car and my car looked brand new when I picked up my car. Very satisfied with their service!
Ahmad W.
★★★★
☆
5 months ago
They fixed up my wife’s SUV after someone backed into it. Work and communication were good, as well as their partnership with the Enterprise on the other side of the neighborhood. You can just pickup from the Enterprise and they’ll take it back for you whenever you’re ready to pickup your vehicle. The one area that I was left wanting in was the paint job they did. There are a few fairly large (bigger than grains of sugar/salt) contaminants under the paint job they did. They’re easy to see close up and definitely easy to feel. They did manage to match the depth of color and match the metallic flake, but their application wasn’t really the best. I’ll have to pay out of pocket to get it repainted as I can’t buff out something under the paint.
Gilbert Nieves
★★★★★
2 months ago
Good afternoon and happy new year. To begin with my experience both Mo Portillo and Victoria treated us with respect and kindness. They were very professional. They went out of their way to help us and make us feel like family. We will tell all of our family and friends.
Maxine Heller
★★★★★
Edited 3 months ago
When my car was vandalized, Penn Automotive repaired it. They did a prompt, excellent job, and everyone I spoke to was friendly, accommodating, and professional. I would highly recommend this business to anyone needing car repair. Joel and Jacob were great to talk to. They explained everything I needed to know and made a stressful experience much easier. Thank you!
Sarah Kim
★★★★★
3 months ago
The moment I walked in I knew I was in good hands! Really lovely staff members and frequent updates solidified that feeling. My car door was fixed perfectly and looks impeccable. I highly recommend everyone to work with Penn Automotive. Thank y'all for taking good care of my car!
Alec Ward
★★★★★
4 months ago
There’s a reason they have been in business for so long. Joel and his team are amongst the best. My fiancée brought her car in for some serious repairs and it looked brand new when she picked it up. The whole process was hassle free and everyone is so friendly and keeps you up to date on your repairs. We will recommend them to anyone. Thank you again for great service.
