Reviews
Tanya Ervin
Got new tires for my daughter. Excellent service, very professional. Had questions and guys kindly answered them all. Would highly recommend them. And will do more buisness with them as well.
★★★★★ a week ago
Maribel Torres
★★★★★ a week ago
JOHN TIBAUDO
★★★★★ a week ago
Alexzandria James
This is my favorite Pep Boys. I live in Tallahassee and always wait to get my service done at the Deland location. They always give me a great rate and communicate with me if there are issues. Also, I have an older model vehicle and they never push to upsell on my service even though it could probably use it.
★★★★★ a week ago
Marcelo Rey
★★★★★ 2 weeks ago
Marc Johnson
Terrible customer service.
★☆☆☆☆ 2 weeks ago
jhaneil Payne
Great experience. Service was fast and employees were great. I will definitely take my truck there for service again
★★★★★ 3 weeks ago
John Johnson
They were quick and courteous.
★★★★★ 3 weeks ago
Vila Amalka
We had a great experience in this location. Very professional, quick, and accommodating with my transfer from another location with my life time alignment. Great service, thanks for the oil change and store coupon! Glad we found a great Pep Boys store and Steven is a such a professional! Nice little touch was when the car was brought up to the front for me just hop in and go. Thank you.
★★★★★ 4 weeks ago
Manuel R. Perez
Good job done on time
★★★★★ a month ago
Tommy Clayton
Mark and Steve were warm, inviting, professional, knowledgeable, and helpful in my interaction. They worked with me to find an affordable set of tires while being honest about the pros/cons of each brand. They also got my van finished soon so my wife and kids could take that trip in safety. Thanks, guys! Happy New Year!
★★★★★ a month ago
Joan Berry
Very informative and professional
★★★★★ a month ago
Lisa KayT
★★★★★ a month ago
Deja
★★★★★ a month ago
Donnie Webster
The staff was quick, courteous, and professional. I was able to get an appointment without issue and they provided me with the best value for tires and installation. I highly recommend giving them an opportunity to compete for your business.
★★★★★ a month ago
Shelly Webster
★★★★★ a month ago
davelebron
Mark you made my day great communication and knowledge and of course patience I got what I needed without no problems again thank you Happy New Year.
★★★★★ a month ago
Dennis Dallas
Great shop! Super service, best pricing, excellent techs
★★★★★ a month ago
DJ Moe HearMeOutProductions
I had a very disappointing experience at Pep Boys. The service was slow, unorganized, and it felt like the staff didn’t care about their customers. I brought my car in for what should have been a simple repair, but the process took far longer than expected with little to no communication about what was going on.
To make matters worse, when I tried to ask questions, I was met with rude and dismissive attitudes. It’s clear that customer service is not a priority at this location. I expected a higher level of professionalism, but unfortunately, they did not deliver.
I won’t be returning to Pep Boys, and I wouldn’t recommend it to anyone looking for reliable and respectful service. Very disappointing!.
★☆☆☆☆ a month ago