About Business
Residents of Scranton, PA, Scranton have long trusted Pep Boys for their expert Car Repair needs. Whether you need assistance with Tire shop, Auto repair shop, Oil change service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 752 reviews. Throughout Scranton, and particularly in Scranton, PA, Pep Boys is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Pep Boys for any Car Repair inquiries or to schedule a visit to their Scranton, PA facility.
Google Reviews
Jim Loftus
★★★★★
2 months ago
Tony was very knowledgeable . Another place said the vehicle needed work that was not required. Very honest and conscientious . Also, Adam did a very thorough job as the tech.
Knockdown7getup8 OSDA
★★★★★
7 months ago
I had my Subaru Outback in for State inspection and also for Silver Rock warranty service. Tony and Darin handled both my inspection and warranty clinic professionally and expeditiously. I was impressed with the exemplary customer service they afforded me and also the assistance they gave to get my warranty work paid for. As a result, I will be back to them in the future for work I may need done! Great job guys please keep up the good work.
John Kelly
★★★★★
2 months ago
What a knowledge staff and incredibly helpful. To the guys that work in the back working on all of the items to Tony, who's always calm cool and professional on the desk. Top notch, looking forward to many more services.
Kirstie Valdez
★★★★★
2 months ago
Tony at the front desk is always super nice and welcoming. He really sets the tone (see what i did there). Work is always quick and reliable.
Gary Stinson
★★★★★
a month ago
This location is phenomenal! They were so easy to work with Jackie and matt are the best. I highly recommend using them!!!
David Sturniolo
★★★★★
Edited 2 months ago
My check engine light indicated rich fuel mixture. They checked it. Change the plugs clean the injectors. Still have the same problem should have just replaced the injectors. All cause it's a high mileage car. Now I have to go back and have them replace the injectors in the first place. There is more money to be spent now. UPDATE They recheck and did a full diagnostic on the injectors. Looks like things are working as expected with NO CHARGE since the original work was guaranteed!
Dana Williams
★★★★★
2 months ago
Tony was amazing and friendly ! This Only place open on new years within an hour of us and they got us in and done on a timely manner . Tony also had Great communication as well on how long it would take . Definitely will use this location more often .
Citizen Young
★★★★★
5 months ago
Tony C. and the crew at Pep Boys in Dickson City are the real deal! Professional service, quality work, and fair pricing. Tony kept me informed throughout and made sure everything was done right. No nonsense, just honest expertise and excellent customer service. Highly recommend!
Lisa Beneski
★★★★★
2 months ago
Shout out to Tony at service desk. He was accommodating, concise, & answered all of my questions. New Year's day and I put off a tire issue far too long. Bonus free inspection of general maintenance. No pressure but provided all information & cost so I could take my time on decisions going forward. Excellent updates every step in writing online and verbally.
Bree Gillespie
★★★★★
2 months ago
They are amazing! Tony and Chris were amazing! I needed a battery and they did it quickly and efficiently on a Sunday! Would 100% come here anytime. They’re excellent and very professional!!! Thank you!
melissaleigh6
★★★★★
5 months ago
Amazing service!!! I was in Dickson City today and ended up with a flat tire. Luckily I hobbled into Pep Boys (shout out to the employees at Tommy’s Car Wash recommendation - that place was great as well). Despite being very busy, they were so kind and able to squeeze me and inspect my tire, repair it quickly, and get me on my way. I was also really impressed with their process of texting updates with photos of the work they did, the inspections they performed (also a surprise service!). Overall - A++. Thanks again for the help today!!
Noelle Butler
★★★★★
4 months ago
I would definitely recommend Pep Boys. Jose is the best! He’s very knowledgeable and polite. He was swamped and still got me in and out in a timely manner and communicated with me during the entire process. They gained a new client.
Ronald Pellegrini
★★★★★
2 months ago
I called to get an inspection and an oil change and Tony was very helpful and professional. The shop was very busy and he let me know that there might be a wait because of the amount of cars needing service. Within 2 hours I was in and out. I will definitely keep utilizing their business for future maintenance.
Maura Howley
★★★★★
2 months ago
Tony did a fantastic job for us. They were quick, thorough and made sure my car is safe for our upcoming trip. Peace of mind is everything. You can trust Tony and his team
Eileen Yatsko
★★★★★
a month ago
Absolutely great service. Jacqueline was very helpful and knowledgeable. Kept me informed about everything. The store manager Matt was outstanding and got me in right away.
purplesclurosis
★
☆☆☆☆
Edited 2 weeks ago
DO NOT RECCOMEND - MARCH 2026 Went for a fluid change, brought my own coolant and wiper fluid. Pep boys took both [despite them saying bringing our own fluid gives no discount???] and then gave our car their coolant, despite explicitly saying that wouldn't happen - we bought purple, our car has orange! In a car with troubles, I need fewer complications, not more! Thank you Dickson City Pep Boys for showing the incompetence and underhanded tactics of your chain! EDIT: Removing one star after talking with customer service. Shameless scammers. Performed only a fluid exchange when we requested a system flush. Either through negligence or malice (we did not ask/pay for diagnostics) did not inform us of failed pump and leaks, possibly made said problems worse. Pepboys would not issue a refund for their half-ass service and tried shifting blame.
Mike MacLeod
★★★★★
2 weeks ago
Tony and Darren provided us with the absolute best service. We popped a tire when we hit a pothole (81, am I right?). We called Pep Boys to see if they had the tire we needed. They did and they were ready and waiting for us when the tow truck took us there. We got things fixed and we're back on the road right away. Thanks Tony and Darren!
Samantha Engle
★★★★
☆
2 months ago
Needed 4 new tires because of the snow that was coming in. Found a good set online, a little pricey but was able to open a cc & as long as i pay it off in 6 months no interest. So that was a plus, booked appt online & when i showed up the guy at the counter was very helpful. Service took almost 2 hours which i thought was a little long for tires but i am also not a mechanic. Overall very happy with the tires, & customer service!
Zachary Lona
★★★★★
a month ago
Tony and Chris took great care of me. Fast, professional, courteous, and a much lower price than the last place I used. I felt bad calling so close to their closing time but they took the best care of me, and still got to go home on time. They've earned my repeat business, and I get monthly oil changes due to the mileage I put on my car for work.
MIchael Selvaggi
★★★★★
a month ago
My starter went while I was parked at Aldis. They were willing to walk over from their shop to my car at Aldis and test the battery and starter. They worked in a timely fashion and were very adimant about keeping me informed and updated. They completed the work the next day since this happened close to closing time. It was done quickly and was cost efficient. I couldn't be happier with the professional manner in which they alieviated my concerns. I would recommend Pep Boys to anyone who needs service work done on their vehicles.
