Reviews
Cedric McEachin
The tires I purchased are horrible. My car now sounds like a truck from what the associate says due to the brand of tire purchased. I would have like to been informed beforehand that the brand was bad and would cause so much road noise. I am very disappointed with my purchase.
★★☆☆☆ 3 days ago
Brittany Bohlen
★★★★★ 6 days ago
Manny Anix
Big Shoutout to a Specific Employee Rashid and the Technician Excellent Customer Service, Making sure My Truck back in shape before starting my easy to day activities. Pep Boys Union city is definitely My Recommended Go to Auto Repair. Make sure y’all ask for Rashid!
★★★★★ 6 days ago
Jackie Erazo
★★★★★ a week ago
Kim Marshall
Great service from start to finish!
★★★★★ 2 weeks ago
Clarissa North
Customer service was excellent…. I went to get my brakes done and was in and out in an hour… would highly recommend…
★★★★★ 2 weeks ago
Jessica Harris
There were a couple moments of miscommunication, but Antwan explained everything, step by step, which eased the frustration. Once everyone was on the same track, everything flowed. If needed, I would return.
★★★★☆ 2 weeks ago
Julie Francis
The guys at this store are awesome. I visited from out of town and Rashid took care of me. He was very informative and checked back with me to let me know of my vehicles progress. Store Manager him now! Thanks again Rashid!
★★★★★ 2 weeks ago
Itz Pty
★★★★★ 2 weeks ago
Golden JAY
Antwone did an amazing job, fast and helpful
★★★★★ 2 weeks ago
MEAlexander
Brought my car in and it was cheaper than the online price. Rashad was helpful and kept me updated along the way.
★★★★★ 2 weeks ago
Syreeta Law
In and out, great customer service.
★★★★★ 3 weeks ago
Keisha Caesar
Customer Service was Great and they got me in and out quickly.
★★★★★ 3 weeks ago
Cherell Jamise
Had a flat tire and had it towed here as soon as they opened. Antwon was very helpful and made the process fast and painless. I really appreciate that. Customer service was 100%.
★★★★★ 3 weeks ago
Day Daniel
I went in to get my brakes looked at on Friday 1/3/25 and the manager Antwone got straight to the point. He immediately pulled my car into the bay and got his guys to do a diagnostic test which took about 2 hours. Once done he told me everything they found and Antwone then called my cars warranty company right in front of me for reassurance. I needed front and back brakes and rotors and 2 tires. Once my claim was approved by my warranty company on 1/7/25 I dropped my car off and it was completed and paid for by the warranty company, thanks to Antwone! He called me as soon as the store opened to let me know my vehicle was ready for pick up, MOST stores DO NOT CALL YOU EVER! Needless to say the 5 stars is for Antwone and his amazing service and I will continue to get work done at this location because he gets things done right away. Thank you AGAIN! 😊
★★★★★ 3 weeks ago
Jodi Felix
I would recommend everyone to go to Pep Boys in Union City! I got a flat tire a couple miles from the shop and managed to get my vehicle there. Antoine was super nice and had wonderful customer service skills. My technician, Steven was also amazing and stayed over to ensure I was taken care of!
★★★★★ 3 weeks ago
April Grayson
Customer Service as well as the work performed was top tier. The time frame as well as the estimate given was on point.
★★★★★ 4 weeks ago