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About Business
For professional Car Repair care in Ponce, Puerto Rico, Ponce, look no further than Pep Boys. Their team excels at delivering top-tier results for Auto repair shop, Auto parts store, Oil change service and related Car Repair needs. Their customer-centric approach has earned them a 4.3/5 rating based on 1247 pieces of feedback. They have become an integral part of the Ponce, Puerto Rico community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Ponce, Pep Boys is ready to assist with your next project or repair.
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Google Reviews
Orlando Cruz Laboy
★☆☆☆☆ Poor service in the area of wheel tires is given an appointment for 6:30 pm to install a tire Falken ZIEX 950 size 195/55 R 16, I arrive at the workshop at 6:15 pm and return me the car at 8:45 pm almost when the store are closed and for my surprise I notice in my house (use a flashlight) that I installed a tire size 185/55 R 16 I go to the next day at 7:00 am for ask to install the tires I had request and the employee who attends me He tells me that the manager (Antonio Rivera-Pep Boys Valle Real) is not there even the seller who created the appointment I have to wait after 10 am and that will return. When those employee are in the store then will verify if what I am claiming is true. From my point of view a fine way to tell the client if he is a liar. Starting from the premise, the client is not always right, but the client is the client and an American chain of stores that does not have a manager in turn to make a decision is incredible. Not yet I don't know if they are going to change the tires that I told the seller the expectations that I wanted and the lady who attended me at the time of buying the tires I repeated that it was what I was looking for and she repeated my order, but after that is not really what happened. Suggestion for the customers of that store please verify the service and the please verify any part that was install in the workshop. In this store in specific the employee are not customer oriented in favor of the client and they are not easy to deal with it.
Hunter Matt
★★★★★ The service was surprisingly quick. The agent at the desk and the mechanics were there to explain any information needed to get me on the road safe. Chashier was 487085.
German Melendez
★★★★★ Had a flat tire on my way to hotel. I brought it there with less than hour to closing. They fixed it and back on the road in around 22 mins.
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