About Business
Pep Boys is a leading Car Repair specialist serving the Pomona, CA, Pomona area. They provide a wide variety of solutions, including Tire shop, Auto repair shop, Oil change service, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 519 verified reviews, their reputation precedes them. As a locally-owned business in Pomona, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Pomona, CA.
Google Reviews
Michelle Kennedy

★★★★★
6 months ago
I called ahead to see if I could still get an oil change because it was getting close to closing. When I arrived the girl at the desk took my information and got the mechanic started on my car right away. Before I knew it, they were done.
riley

★★★★★
11 months ago
Best customer service Ive ever had getting my car fixed anywhere! Had several issues with my car all at once and they were extremely helpful and kind. Will definitely be coming back here for any future issues and Im recommending this place to my friends!! And a special shout out to Mike for all the help thank you again!
Sonja Dominguez

★★★★★
a year ago
We have always received consistently good service at this Pep Boys location; but, my experience today prompted me to write. At the end of a long day for me and for their staff, I came in with a flat tire. They squeezed me in and did everything to get the best deal possible—from trying to simply repair to getting me the best price on a tire. They were unfailingly kind to everybody who came in while I was there. Thank you Mike and Donna!
Jerry Xiong

★★★★★
7 months ago
I’ve been here twice already and each time, the service exceeds my expectations! Quick and friendly service and doesn’t try to sell you anything that you don’t need! I highly recommend this location with friendly staff!
AJ Bautista

★★★★★
a year ago
I needed to remedy a slow leak and ended up needing a new tire. Mike was great in letting me know what goes on during the process of getting my car taken care of and how long it would take. It was an easy and seamless process from drop off to pick up, most definitely coming back again!
Sahar Bokhari

★★★★★
10 months ago
Eugenio was extremely helpful during my visit to Pep Boys. He was kind and helped expedite my visit so i was able to continue on with my day. He answered all my questions and I am very happy with this service. I will definitely be coming back!
Madison Moore

★★★★★
10 months ago
Had a great experience at this Pepboys location. I came in to replace my sensors and Eugenio E. was not only incredibly helpful, but responsive and honest. I appreciate how quick the team here was able to fix my car! Eugenio even went ahead and fix up another piece in my car free of charge or hassle. I feel taken care of here. Thank you!
Cari Martinez

★★
☆☆☆
7 months ago
Customer service was great at drop off. I was called when my vehicle was ready and when I return to pick it up I was waiting for over40 minutes. The car was not ready. What was the point of a phone call to make me wait in the lobby. I will not be returning to this location.
Dick Jagger

★★★★★
a year ago
In need of a new set of tires, I drove to this location since the location closest had closed. I arrived to virtually no wait, was provided a run down of my tire options for my vehicle and they had a set that were reasonably priced. Service was performed quickly but well, they recommended an alignment which seemed necessary since I was experiencing a wobble at higher speeds. After the service was completed the car rides smoother and no wobble. Thanks Pep Boys
Michael Turner

★★★★★
5 months ago
Jennie at the front desk is very helpful, mechanics did a great job and were quick . Was very pleasant and well priced
Emma

★★★★★
a month ago
Real quick service! Came in for an oil change and was out in 20 mins. Always coming here
Rick Rowland

★★★★★
6 years ago
I received incredible service by the entire staff at this location. I was on my way home to Vegas on a Sunday and my van started to overheat. They were the only repair shop open and I drove my hobbled van to this location. They went out of their way to not only get the parts, but to repair it that day. By the afternoon I was on my way to Vegas and my van ran perfectly. Thank you!
Chrissie Endler

★★★★★
8 months ago
Mike was incredibly helpful with our trailer. Fast, friendly service at a great price!
Jim Hayne

★★★★★
8 months ago
Pep Boys had a coupon to evaluate my air conditioning system for $9.99. Everywhere else they wanted $75 to $85 for the same service. That is a fantastic deal for a service that took a good hour to perform. As well as Freon with dye that I'm sure cost more than the $9.99 paid. I appreciate not only the deal. But the explanation of next steps to fix my air conditioning system. I will be back for future services.
Katt Miller

★
☆☆☆☆
7 years ago
My appointment was at 3pm. I arrived 10 minutes early. They didn't even bring my car into the bay until 4pm, it is now 4:27pm and my car still is not done. I came to have 2 new tires changed. And an oil change. I understand that they want my car to cool off before working on it. But they have already drained the oil and have the tires off. I asked how much longer and i was told another half hour!!! I know i can change my oil in less than 15 minutes, start to finish. And i am using a jack and dont have the luxury of a car lift! The only reason i came was because i dont own the tool needed to put the tire on the rim. This will be my first and last time coming to this business.
Joseph Moreno

★★★★★
3 months ago
I have to say I'm very happy to find this pep boys to fix my truck that wasn't starting. they had it fixed in lees then a day, I highly recommend them to work on your car.I want to thank Geo for taking care of it
Dennis Rose

★★★★★
a year ago
PEP BOYS POMONA I bought a battery here 35 months ago. Today my car hesitated starting after I dropped the twins off at school. It finally started and I drove here to Pep Boys. Good news! The warranty expires next month and the battery was replaced for $2.00. This saved me about $250.00. Thank you Manny, Moe & Jack!
Tracy Batres

★★★★★
6 months ago
Scheduling an appointment was easy. I received a call about letting my car stay the night because all work was not completed. Not the fault of the shop as I added more work to them after they advise of additional items that were needed. Car was returned undamaged and it appears as all work was completed correctly (based of road test)
c markwalter

★★★★★
a month ago
Incredible customer service. Repaired my problem quickly and efficiently. Would definitely go back!
Vivian Gallegos

★★★★★
a month ago
Eugene was spectacular. He was so warm and welcoming, and made my experience a memorable one. He is an exceptional Pep Boys Advisor, and I look forward to returning here for future car services.