About Business
Perfection Tire and Auto Repair is a leading Car Repair specialist serving the Coeur d'Alene, ID, Coeur d'Alene area. They provide a wide variety of solutions, including Tire shop, Auto repair shop, Brake shop, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 416 verified reviews, their reputation precedes them. As a locally-owned business in Coeur d'Alene, ID, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Coeur d'Alene, ID.
Google Reviews
Shawn Taranto
★★★★★
2 months ago
Lucas and his crew are hands down the best in the biz! Lucas set my wife’s 2020 Expedition up with the best Toyo studdless winter tires to make sure she’s safe for winter roads. We drove it up to Schweitzer today and the car handled AMAZING, no slipping at all. Lucas also swapped out a brand new, faulty TPMS and modified the rear axle to accommodate the wheel center caps. If you’re looking for an honest, professional, highly knowledgeable tire and automotive shop…look no further! You’ve found it with Lucas and his crew at Perfection CDA. They’ve got a customer for LIFE.
Nicole Helbling
★
☆☆☆☆
2 weeks ago
I purchased a full set of performance tires from Perfection Tire - Coeur d’Alene in February 2025. Within months, they told me uneven wear was my fault for not rotating often enough and sold me two additional rear tires. In February 2026, during a routine rotation, they admitted their technician sheared off my $350 locking lug key. They sent me to the dealership, where I learned the lugs had been torqued far beyond spec. The dealership had to drill out the bolts and replace them, costing me $475. When I asked Perfection Tire to cover the damage they caused, they initially ignored me, then accused me of having someone else work on the vehicle in that short timeframe. They refused to cover the repair costs (despite sending me to the dealership) and ultimately sent just $64 for new lug bolts, not even enough to cover the destroyed key. The tires continue to wear poorly despite following their rotation and balancing recommendations. This company does not take accountability for their mistakes and cost me significant time and money. I would not recommend them.
Steve
★
☆☆☆☆
3 months ago
Super bummed with these guys. Perfection has been taking care of my 10 service vehicles, my personal vehicles as well as all my employee vehicles for a few years now and I was perfectly happy with them until today. One of my employees took one of our company vehicles in for new tires and were given a single quote. When I asked to speak with the counter guy to ask a few questions I was smugly told “tires are expensive”. Cost is not my concern. Performance and longevity are. I ask my employee to run over to les Schwab up government due to the poor service and awful attitude at perfection. I called perfection and much to my surprise found that the guy at the counter was the manager. After a brief conversation, I could tell, due to the cursing and unprofessional attitude, that our business is not important to them. Les Schwab gave us three options after asking what the truck is used for and how many miles it’s driven during the winter. After a lengthy conversation and some education on tires, I decided to spend well over what perfection offered in their single option estimate because the service was better, I was taken to tire school and I didn’t receive one word answers. Ohh also I wasn’t cursed at. That was nice too. That kind of customer service may have been fine five years ago but it’s not a good business model today. This little town is growing at an alarming rate and consumers want real service. Keep up or close down. My recommendation is to go anywhere else unless you’re into being talked down to.
danigurl2306
★★★★★
3 months ago
I've had 2 screws, in the same tire, 2 months apart. Both times I called in advance and asked about how long it would take and that I'd be there soon. Both times they were overachievers and got it patched in a shorter time frame. They seem like they are having fun and they want their customers back on the road as soon and safely as possible. I will recommend them 10/10 to anyone who needs a patch! Plus, it's FREE. Thank you wonderful humans at Perfection Tire CDA team!
Jason Beckford
★★★★★
a month ago
Lucas and the guys at Perfection truly care about the customer. Always super helpful when either my 911 or my Audi go in for any tire issues or anything. These are the guys five stars gentlemen. Yes
Charly
★★★★★
6 months ago
You guys are all awesome, friendly and knowledgeable. The mix of employees and what they each know, got me in and out pretty quickly. You got me a great deal over the 'other guys' on a tire gouging and Drake turned my mumbling rant into a problem solved!!! No more death wobble, thanks for the rings guys!!
Stacy Smith
★★★★★
3 months ago
We truly can’t thank Perfection Tire enough for squeezing us in today, even though the shop was absolutely slammed with everyone scrambling to get their snow tires on! I’ll be the first to admit we dropped the ball and waited a little too late, yet when we arrived in a bit of a panic this morning to get our daughters snow tires on, Lucas the manager didn’t hesitate; he calmly found a spot for us, and as always took care of us! He even helped park her car! From the moment we pulled in, every member of his team greeted us with genuine smiles and "Hi"s. When asked if we wanted "all season" vs "studded tires" for our daughter, Lucas took a minute to understand her travels, and suggested accordingly. The friendliness, professionalism, and family feel we experience every time for the past 10+ years with service to all of our vehicles does not go unnoticed! Thank you Perfection Tire CDA!!!
Sarah Picchione
★
☆☆☆☆
Edited 4 months ago
You would think when you spend $2500 on tire they would want to work with you on a simple rotate and balance. Guess not. Thanks for the response.. I never once asked to be ahead in line. Just some common curtesy and respect. That wasn’t happening. Will never go to your cda shop again. However. The rathdrum location. They were kind, helpful and got me right in. I will only go to them and I hope all the other clients you disrespect do the same.
brad chapman
★
☆☆☆☆
10 months ago
I purchased tires and gave specific instructions on wheel weight placement, after two trips they got my wheels and tires correct. I walked away with free damage to my wheels which they said was normal for removing the weights. They didn't really seem to care all that much about my time or property, not even a sorry or middle finger... Nothing! This shop was the one I recommended but now I don't think so.
Melanie Hansen
★★★★★
3 months ago
I came in with a tire that needed repaired with no appointment or anything. They took a look at it and saw the tire wasn’t able to be fixed, but they might have one they could replace it with. They were super fast, fixed it in like 30 minutes and didn’t charge me anything. It really helped me out considering Christmas was less than a week away!!
Sarah Foltyn
★★★★★
a year ago
I brought my 2003 Ford F350 Dually here after having a poor experience with Discount Tire (they not only ordered the incorrect tires, but they realized that they lacked the ability to install them after the fact). The guys at Perfection Tire ordered me the *correct* tires in the *correct* size and were extremely attentive when it came to my requests. They were extremely professIonal and they installed my tires without issue... and, they were cheaper than they were at Discount Tire! I am extremely pleased with the service here and I plan on bringing all of my vehicles here for the foreseeable future. I cannot recommend them enough! Thanks!
Mick Adams
★★★★
☆
2 months ago
I am thankful that perfection tire didn't charge me for fixing a flat tire. I was able to get in and out very quickly. My only complaint is that they parked my car in a huge water puddle and I had to get to my front seat by going in the back door of my vehicle.
Rod CdA
★★★★★
Edited 3 years ago
A great team of professionals deliver top quality service. My mother has been coming here a lot of years, and I took her car in to get the heater fixed. Turned out to be both the resistor and the blower motor had gone out. I got a call, and truth was I was a little shocked at the price quoted...it was mostly parts, labor was the smallest part of the cost. When I came in to pick it up, the cost was about $50 less than the quote because they had called a few suppliers to get the best price. It's always great to pay less than you expect, the other surprise was how quick it was finished. Definitely a recommended source for your auto service needs.
Kathryn Arrand
★★★★★
5 months ago
I woke up to a flat tire, I was able to air it up to get to perfection. There was a screw in my tire, unfortunately it was in my sidewall and I needed a new tire. Perfection got the tire there same day and got me in before closing to get the tire swapped out. Drake was awesome and my tire was under warranty! Perfection is the place to go.
Miranda Smith
★★★★★
5 months ago
I had a pretty great experience coming in for my first time today! Drake was super friendly and helpful with answering any questions I had! definitely recommend coming here if you’re looking for good customer service and fair pricing.
Megan Ruth
★★★★★
6 months ago
Our tire totally gave out on us and they were so kind to fix it up for us, with a discounted price and at closing time. They were all friendly and kind. We’re going back next week to get new tires. Amazing company!! Would 100% recommend for emergencies or new tires. Very affordable
Thomas Bennett
★
☆☆☆☆
4 months ago
Terrible service 😑 couldn't even get the job done making me wait two days just to put my tires on the rims and then said they ran out of time to mount them.. and on Monday I had to miss work just to get them mounted and was told it would have to wait.. and its a terrible location no parking any where!! Needs to relocate and be more reliable.. told me 4 hours and its been todays!!
John Maxwell
★
☆☆☆☆
Edited 7 months ago
I am reviewing this shop to warn people to never go here!!! I was quoted $4385.92 to get my car fixed. They wanted to do the head gasket, thermostat, spark plugs, radiator, thermostat, resurfacing of the head, flush heater core, oil change and AC service on my 25 year old car. First, there was a sticker on my windshield noting my last oil change being done less than 3000 miles ago and less than 3 months. I was so upset, my husband and I thought we'd have to buy a new car and weren't sure for a couple of days what we'd do. I refused their service and towed my car to my long term mechanic. They immediately saw my radiator was cracked and said it would be $560 to fix. After the radiator and hoses were replaced they did an engine pressure check and NOTHING was wrong with my head gasket, thermostat, air conditioning was fine and they had changed my spark plugs about 8 months ago. The only reason I took my car to Perfection is because I literally broke down 100 feet from their shop. They were very friendly and seemed very interested in helping me at first. I pulled in on Saturday and got a quote Tuesday morning. They charged me $130 for the diagnosis which I am not sure was very accurate. I have no idea what their motive is or was but I will only go to my mechanic that I've had for 17 plus years!! I have talked to three people about this horrible experience and they've shared similar experiences. I just picked my car up from my mechanic and have a list and nothing Perfection said was correct accept for the radiator. EDIT I was told by 2 mechanics the radiator was easily seen as cracked and it should've been replaced and then pressure tested, when my mechanic called and said let's do the radiator and then pressure test and see if all is good with the head gasket, etc. They replaced it and everything was fine with the pressure test, I had my son who has his 2 year degree in auto mechanics and worked as a mechanic tell me the same thing. Let's not just assume all these things need to be done if there isn't the base issue of a head gasket.
NICHOLAS Stafford
★★★★★
5 months ago
My 2000 Dodge Caravan needed some serious help. These guys were amazing and did a fantastic job. I have some extra questions and they had no problem taking time to take a look at stuff and explain everything to me. Thank you guys so very much.
Robyn Mitton
★★★★★
6 months ago
Lucas and the rest of the guys here are fantastic! Between bringing in work trucks and personal vehicles, they always take care of things and make sure the job is done right. They’re upfront, affordable, and never try to upsell you on stuff you don’t need. It’s rare to find a mechanic shop you can fully trust, but these guys have earned it. Highly recommend!
