Pogue's Body Shop

David Gregor

★★★★★

7 months ago

Very friendly staff! It is hard to find someone (especially auto body workers) who PROMISE and DELIVER good honest work these days, Pogue's is one of those. Have never had any complaints with any of the work done on my vehicles by Pogue's. In fact, I had a small problem with an after-market bumper panel popping out, and Pogue's said they would repair it FOR FREE! If you are looking for good, honest, down-home folk who will take on the insurance companies for you and deliver good repair work, Pogue's is the place to take your "baby". (Nice, friendly dogs, too!)

Kirstin Mccraney

★☆☆☆☆

2 years ago

Don’t recommend this body shop at all. BAD customer service. Owner is RUDE. I will do any and everything I can to let people know- AVOID THIS BODY SHOP AT ALL COSTS. Had my driver door replaced due to an accident I was in last year (I was not at fault). Had fish eyes all in the paint, paint drips coming down the door- terrible JOB done on my car. He claimed he did me a favor by fixing my scratched rim (that happened in the wreck) no he didn’t, he swapped my tires out and polished it. How do I know? I had 2 different brands of tires on my car. They were all swapped around when I picked my car up. Owner is RUDE. Well fast forward to today as I was driving down the interstate I heard a weird noise- the panel on my door was flapping in the wind. See pictures below. THEY DOUBLE SIDED STICKY TAPED IT BACK ON MY DOOR. 😱😡 I hope this place goes out of business. I will do everything i can to tell any and everyone i know to AVOID this place. Avoid geico car insurance too. When you get in an accident (NOT AT FAULT) they blame everything on you and accuse you of “shopping cart damage”. Glad we have cut them off. Will never have geico insurance ever again.

L. Hinton

★☆☆☆☆

7 months ago

I’ve worked with Donnie and his team in the past and never had any major issues with the quality of their work. However, my recent experience was very disappointing. During a phone call to ask about options and pricing for painting a bumper, the owner became unexpectedly rude and confrontational. He made comments implying I was a “certain type” of customer and raised his voice in a way that felt completely uncalled for. I had to remind him that I was simply asking for information and wasn’t trying to haggle or make it about money. His response was, “If it’s not about money, then just buy a new bumper,” which felt dismissive and unprofessional. Although he did eventually say I could bring the bumper in, the tone of the conversation made me feel unwelcome and disrespected. It’s unfortunate to see this change in attitude, especially from someone I’ve given business to before. Not a great way to start the day, and sadly, I don’t see myself returning.

Conner McGill

★★★★★

a year ago

Fixed my car a while back after a collision that crushed my hood. They got it done super fast, worked with my insurance to keep my price down the whole time, and it looks great! All the employees here are very knowledgeable, and they do great work without trying to push any unnecessary charges on you. Highly recommend.

Savka Ilic

★★★★★

6 months ago

I am beyond amazed by this place. I needed a front bumper fix and Pogue's Body Shop was there to the rescue. Great price and actual people who care for their customers. Highly recommend this place!!!

Yunho Kim

★★★★★

Edited 2 months ago

Definitely recommend. Did a flawless job on my Lexus at a reasonable price.

Daren Kaiser

★★★★★

Edited 5 years ago

Donnie took care of us again and repaired the damage to our 2012 Explorer. Made it look just like new from the factory. I highly recommend that you use Pogue's body shop in Murfreesboro, TN. From the minute I stopped in with my damaged truck, the owner Donnie Pogue treated me like I was his only customer. He helped me understand the insurance claims and repair processes and truly helped me save significant money and time. People in Murfreesboro are fortunate to be able to do business with owners like Donnie who have such high integrity and genuine care and respect of their customers. Again - extermely high integrity and clear effort to put the customer's interests ahead of his own.

Timothy Brumit

★★★★★

7 years ago

Done a great job on my 2015 Honda Accord! looks like it did the day I bought it. Great local Company. Not too many around anymore that's why I chose this one. Thank you for doing such a great job

robert blankenship

★★★★★

11 months ago

If I told you that I didn’t have to wait a week for an estimate, didn’t have to go online to submit information, didn’t have to upload photos instead I talked immediately to a very pleasant front manager. Everything this family business did was perfection. I was absolutely convinced to now shop for family owned and run businesses. Thank you Pogue for treating me so welll!

Cliff Coleman

★★★★★

6 years ago

Great work done under budget and ahead of schedule! If you are looking for quality work at a great price, look no further! Pogue’s body shop does an amazing job! Pogue’s spent about 20 min with me in the very beginning walking me through everything before providing me a quote. They asked me to bring in my car on Tuesday, and said the car would be ready the following Monday. Friday morning I received a text stating my car was ready for pick-up. My car was beautiful! I was so surprised when I saw it I cried. Not only do they do great work, they are affordable, honest and dependable. Services provided: Bumper and hood repaint, dent repair, touch up work done throughout the car (scratches and paint chips) and headlights refaced. My car looks great and I am more than satisfied with the work Pogue’s team did! Give them a chance, you won’t be disappointed!

Anthony

★★★★★

a year ago

Walmart didn’t latch my hood so it came up while driving. Every other shop wouldn’t even give me the time of day(11 week wait). These guys took me in immediately. Some stuff was bent and it wasn’t likely an easy job, But Donnie there ended up coming through and nailing it. It’s a 20 year old Tacoma, and his color matching is so good it’s hard to tell the good paint from the old body paint. They were super honest and up front the whole time. Thank God for small businesses still existing!

Jeremy Mott

★★★★★

8 months ago

Couldn't be happier. I thought the car was done for but Donnie and his team did a fantastic job and got it fixed up and back on the road. 10 of 10 highly recommend.

Russell Barnes

★★★★★

3 years ago

In the five years we owned our Ford Explorer we never had a reported accident. However, we are humans, and my wife dented the Left side by rubbing the garage door frame and I dented and scratched the Right side by trying to back up using the rear sensors.... which don't recognize a rural mailbox and post. So, to make the great car look better we took it to Pogue's based on a referral by a friend. They took it in on a Tuesday and had it done by the next Monday, and it was AWESOME. All of our errors had vanished. The car was straight, shiny and looked as good as new. My friend was right that they do GREAT work, and I was very pleased at how quickly they had it done. I have a '67 I am restoring in my garage at home and while it might still be a year or two, Pogues is the first place I will go for an estimate. Thanks!

Beth West

★★★★★

7 years ago

Donnie and his staff didn't know me when I came in to their shop. But, from that moment on, I was treated with impeccable service. They truly cared about my concerns. They went above and beyond to finish my car even faster that what I ever imagined and did a fabulous job! They are locally owned and operated and I love that too! I will most definitely be using them in the future for any car body repairs and highly recommend them to everyone!

Thomas McNinch

★★★★★

a year ago

Excellent experience. Pogue’s went above and beyond to get my vehicle repaired after an accident. They are fast and professional. Highly recommend this local Murfreesboro business.

Denise Kennedy

★★★★★

2 years ago

Pogue's offers the kind of quality service that only a family owned business is willing to offer these days. I took road damage to the hood of my car. My Shelter Insurance through Blake Finney had me @ Pogue's within two days getting my estimate. They got the pics and estimate to Shelter over the weekend and I delivered the car to Pogue's on Monday @ 8AM. It was ready for pickup Friday AM. They not only fixed the damage and repainted my hood and touched up a few dings, they also polished my cloudy headlights. My sincere Thanks 🎉KUDOS POGUE'S 🎉

Mark McMurry

★★★★★

5 years ago

I had a substantial amount of damage to the bumper, quarter panel/bed and tailgate of my 2011 GMC Sierra pickup, looked online and Pogue's had lots and lots of great reviews so I set up an appointment to get an estimate (the next day), gave him the contact info for my insurance company and Donnie took care of it all from there. Put in his bid, the insurance company approved it and he did an excellent job repairing it, it actually looks better than it did when I bought it (used). I was pleasantly surprised that it was ready to go one week to the day after I dropped it off. I wouldn't hesitate to do business with him again.