Reviews
Bill Bradley
Alexander took care of my Porsche like it was his own and deserves a 5 star rating.
★★★★★ 2 days ago
Dora Lee
Simon in the service department does a great job. Great communication!
★★★★★ 3 days ago
Tony T
Simon is a great guy all around. Definately will bring my car here again.
★★★★★ 3 days ago
Bob Hiles
Service rep Simon was proactive and responsive. Communication was good and the repair was done quickly.
★★★★★ 5 days ago
steve crisanti
Easy to schedule and done on time
★★★★★ 6 days ago
Ari
The parts department rarely answers their phone, and when they do, they immediately say, “Parts department, I’m going to place you on a brief hold.” However, that “brief hold” often turns into 10 to 15 minutes of waiting with no one coming back to assist. To make matters worse, you can see them casually chatting with colleagues and technicians instead of addressing customer calls.
★☆☆☆☆ 6 days ago
BM G
Incredible staff and service. The team here is highly professional, cordial and competent. They take great care of the car and the guests. Their sister location Porsche Irvine is the complete opposite even though that place is a mile from my home - I’ve been going to NB Porsche for years now.
★★★★★ a week ago
Jamie Viramontes
The team did a great job keeping me updated and delivery top notch customer service. Much appreciated!
★★★★★ a week ago
Dave Quimby
Worked with Sasha Poleshuk (congrats on the wedding), Chris Scales on a purchase. They were very helpful in providing enough information for me to make a purchase decision. Post-sale, Javier Cortes was kind enough to visit at my home to setup some of the features and address questions.
★★★★☆ a week ago
Malcolm Welford
Excellent service and customer care
★★★★★ a week ago
steve flanders
★★★★★ a week ago
Heidi Hendler
My experience with Porsche was SUPERB! Nice, convenient location, STELLAR customer service with Evan Lebrun (second to none!) and I’m in LOVE with my Taycan!! Thank you Porsche! FIVE STARS!
★★★★★ a week ago
Sally Tamanaha
★★★★★ a week ago
AEON 7
After my home in Malibu was destroyed in a fire, I’ve been staying in a hotel in Irvine while searching for a new residence. Despite these challenges, I’ve had to maintain my business commitments in LA, requiring frequent commutes. With time and resources stretched thin, every minute counts.
The day before a critical meeting in LA, my Taycan Turbo picked up a nail in the back tire. I brought it to Porsche Newport Beach with just three hours to spare, uncertain whether it could be resolved in time. To my relief, I received a text two hours later: the new tire was installed, air balanced, brakes checked, and the car washed—all completed with incredible efficiency.
This level of service was exceptional and truly invaluable. Thanks to their professionalism, I made it to my meeting on time and delivered as needed. Porsche Newport Beach exceeded expectations during a time when it mattered most.
★★★★★ 2 weeks ago
Mike
Simon is extremely helpful in supporting to resolve the fuel pump recall issue. He was professional and courteous. Pleasant experience!
★★★★★ 2 weeks ago
Carol Holub
Everything was fabulous. Evan is a gem - professional, helpful & very sharp. I love your dealership
★★★★★ 2 weeks ago
JungJun Ma
Evan, he is a great man to help to solve all the problem that my wife car had. My wife many thanks to him as always and appreciate him staying there after service hours.
★★★★★ 2 weeks ago
Matthew Arfa
Great service
★★★★★ 2 weeks ago