About Business
Precise Auto Repair MD, LLC brings expert Car Repair solutions to the local community in Novi, MI, South Lyon. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Novi, MI appreciate their attention to detail, leading to a consistent 4.9/5 rating from 109 reviewers. By focusing on the specific requirements of the Novi, MI area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Novi, MI and beyond.
Google Reviews
Michael Salinger
★★★★★
2 years ago
Fast & Friendly quality service. Final cost as promised. Began working on my car right when I brought it in for the appointment. Got it done in the estimated time. Showed me the old parts and explained why they needed to be replaced. Very reasonable labor costs. Clean and bright waiting room. It is a pleasure (and somewhat rare these days, in my experience) to be able to say that these reasonable expectations were met and exceeded at an auto repair shop. Really!! Couldn't be happier! You've got my future business! Thank you, Brett & Employees!
S J Goode
★★★★★
2 years ago
I have lived in Michigan 9 years and have never had a good experience with auto care until I found Brett. He is the most honest and upfront mechanic I have ever met. His prices are more than fair and he even sends you a detailed text with pictures of what needs repaired and shows you the damaged parts when you pick up your vehicle! Thanks for the great service Brett!
DPK
★★★★★
2 years ago
"Stellar customer experience” at Precise Auto Repair MD! The owner, Brett, and the other employees are honest, friendly, and did a great job fixing my car at a reasonable price. The shop is very clean and comfortable. They explained what was needed and how they would repair it, then "healed my sick car" quickly and effectively. I really appreciated the immediate and professional service they gave me when my alternator needed replacing. I have come back a couple of times when having issues with my car and I highly recommend Precise Auto Repair MD! Thank you, Brett and Team!
Lynn Serenson
★★★★★
a year ago
This was my first time with Precise Auto and I couldn’t be happier. Excellent service and they transferred me back and forth. They showed me the parts that were damaged and a 5 page inspection report. They even work on your car at the scheduled appointment time. I’m extremely happy with this Auto shop. I strongly recommend going here!
Randall Peck
★★★★★
5 months ago
I recently had my brakes replaced with Precise Auto Repair. Though this was my first visit to this shop, I was very impressed with the service, communication, and pricing, and will return for all future needs.
Kitaro Sano
★★★★★
8 months ago
Very honest and excellent service. The check engine light came on right after oil change at the dealer I used to go, so I took the car back to the dealer and got an unbelievably high repair quote. Then a friend introduced me to Precise Auto and I brought my car in. They checked and found out that all of the repairs the dealer quoted turned out to be unnecessary. They could fix it for 1/12th the cost. I am so glad to find this place, will not go anywhere else.
Nicole Scheier
★★★★★
a year ago
I seriously do not write reviews. But I want to confirm that all these positive reviews others are saying are absolutely true. I have never experienced such amazing service at an auto shop, ever. Brett explained everything to me and helped me understand what was wrong with my car. He was kind, patient, and did what ever he could to save me money. My dead car is now driving beautifully. This is the only place I’ll be taking my car. I have so much gratitude for this shop. Thank you for everything.
Kristy Laginess
★★★★★
3 months ago
THEY ARE WONDERFUL. I HAVE A 2017 FORD FUSION SPORT IT SOUNDED LOUD. I TOOK IT TO 2 FORD DEALERS AND 3 OTHER BUSINESS TO LOOK AT IT. IT ONLY TOOK PRECISE 2 HOURS TO FIGURE OUT WHAT WAS WRONG WITH IT . THEY COULD OF CHARGE ME A LOT OF MONEY. THEY DID NOT. I FEEL VERY COMFORTABLE WITH THE MEN THERE. I WOULD TELL EVERYONE. THANK YOU KRISTY LAGINESS
Vasilis Pentsos
★★★★★
3 weeks ago
Engine oil leakage, diagnosed and repaired within 3 hours, with less than half the quote given by Tuffy. Definitely recommend them
Roberta Peek
★★★★★
a year ago
So glad I found this place. I took my van in for an oil change and front end alignment along with some other minor things. They are really friendly, honest, and won't try to upsell you or say you need some unnecessary repair. Very reasonably priced too. They explained everything so I understood what was needed in the future as well. I'm a very happy camper. Definitely recommend getting your vehicle repairs done here.
Carmen
★★★★★
4 months ago
I have nothing but great things to say about Precise Auto Repair. I had the BEST experience here! Brett was so helpful, professional and kind! Made my worry fade away when I was having car trouble. I will be back here for sure!
Renae Doulette
★★★★★
7 months ago
Precise Auto Repair is where you should take your car for any issues!! The owner Brett explained the timeline on getting my car looked at, which happened to be sooner than I thought; Derek called and explained what my problems were and fixed my issues with my car and followed up after my diagnostic was completed. Communication was professional and helpful. I heard great things from this auto shop from my daughter and I’m happy I listened. They’re reputable and I highly recommend!
Anthony Shamoun
★★★★★
7 months ago
I recently replaced a set of tires at Discount Tire in New Hudson. My SUV was making noise while driving (front tires or support system) and I needed a mechanic to troubleshoot and resolve. Discount Tires recommended Precise Auto Repair MD in Novi. I spoke to Brett at Precise Auto Repair MD and scheduled an appointment for an inspection. Brett was responsive, friendly and honest on the call when he was setting the appointment. The vehicle was put through a full inspection, and the issue was identified. They also found that the rear brakes needed to be changed. I was given a price for the work and timing for the work to be completed. The price and turnaround time seemed reasonable so I agreed for the work to be done. The work was completed on time and at the price stated. I’d like to also share that the front office is clean and well maintained (the business sits in between a Hertz rental office and a collision shop). Brett showed me the damaged car parts and where the initial noise was coming from. He also brought the car and parked it in front of the office with keys in the vehicle, which was a convenient and nice touch so I didn't have to find my vehicle in the parking lot. After repair, the issue no longer exists. I appreciated the honesty, reliability and customer-friendly approach. I will recommend Precise Auto Repair MD to others who need a mechanic.
Sahar Razmjou
★★★★★
5 months ago
The team was professional, honest, and efficient. They quickly diagnosed the issue with my car and explained everything clearly. Quality service at a fair price! I highly recommend them to anyone looking for reliable auto repairs and great customer care!
Dhara Shah
★★★★★
2 months ago
Derek helped me fix a small issue with my wiper joint. He was kind, professional, and very honest. Great experience overall. I’ll definitely be coming back and recommending this shop.
PJ
★★★★★
3 months ago
I had a great experience with this shop. The staff was friendly, honest, and took the time to explain everything clearly instead of trying to upsell or pressure me. They did excellent work on my car and kept me informed throughout the process. It’s hard to find a shop you can actually trust, but this is definitely one of them. I’ll be coming back for future work and would recommend them to anyone looking for quality, honest service.
Brenda Caballero
★★★★★
3 months ago
I HIGHLY recommend Precise Auto Repair! Precise got our out-of-town vehicle fixed and back in the road on the Friday after Thanksgiving. You can tell that his word is as good as his handshake! Clean and organized shop. He billed the responsible business directly. If I lived near Novi, THIS is the place I’d go for repairs. We had new tires put on our vehicle two days before. Then three lug nuts came off on the way to my nephew’s state football game. Precise fixed our car quickly, and we had confidence in the quality of their work to get us the 2 hours safely home that same evening. Thank you!
Julie Mallory
★★★★★
4 months ago
Couldn’t say enough positive about this place! My husband had used them before a couple of times and had great experiences. Then came the day my Subaru started making a funky noise. I walked in and was nervous as I usually am because I know nothing about cars. They immediately greeted me, asked how my husband was doing, and let me know how the process was going to go. Then, the owner offered to drive me home instead of waiting for the uber. VIP treatment! They diagnosed the issues fast, calling me within 2 hours of drop off. They also gave me the quote right there for the service before they started. I gave them the go ahead and it was ready not even 2 hours later. The owner came and picked me up again and brought me back to the shop. They showed me the part that rusted and showed me how the part was supposed to work. I felt like I actually knew what they were talking about for the first time in getting my cars serviced. Price was very fair, very competitive with the market but the customer service was top notch. In these times, it reminded me that there are good, honest people and honestly made my day. Thank you Precise Auto!
Colleen E
★★★★★
a month ago
We've never had such wonderful and supportive service like this before. We brought in our minivan that was riddled with many problems, and they were so thorough, timely and respectful throughout the entire process. The owner and team members were incredibly productive in helping us understand the story of everything that was going on with our vehicle. The level of transparency, expertise and empathy experienced with this shop was not like anything we have ever experienced before. I don't think we'll go anywhere else from now on. Thank you.
MK
★★★★★
2 months ago
I went to many shops with my Kia EV9 and no one would work on my car because it's electric. All I needed was alignment and tire rotation. Funny enough a big brand tire shop recommended Precise Auto Repair, and I was not disappointed. They did a great job. No more tire noise.
