Precision Automotive Inc

Josh Hurst

★★★★★

2 years ago

Our tour vehicle broke down an hour outside of Boise and were towed here because the reviews seemed good... Dropped the key off with a note on what we thought was wrong around midnight and they had us fixed up before noon the next day, went above and beyond to help us in our hurry to get to our next date. Nice, professional, and fast!

SNC G (SNCnIdaho)

★☆☆☆☆

3 years ago

Absolutely HORRIBLE repair shop! Avoid this place at all costs. Made an appointment to have some repairs made to my truck for over a month in advance. Arrived at the shop promptly at the scheduled appointment time. Repair should have taken a couple of hours. FOUR-and--half hours AFTER the scheduled appointment time my truck had not even been pulled into the shop. The appointment was at 11:00 am, the job would not have been completed until after 5:00pm. A complete waste of my day with nothing to show for it. When I did ask for my keys back, they had. no idea where the keys were. They actually tried to give me the keys to 3 different vehicles. This is a completely incompetent repair shop, with an even more incompetent office staff.

Darren Blagburn

★★★★★

9 years ago

I brought my classic car in for what I hoped would be a somewhat minor repair, but after the diagnosis, it required a new engine. They coordinated with the machine shop, found me an engine to rebuild, worked to get all of the correct parts, and made sure the car was running perfectly before giving it back. Dodie allowed me a great deal of latitude when it came to replacing parts to dress up the new engine, and she contacted me when they found a part that required replacing. They took great care of me, and I became a customer of theirs for life.

Cody Stoeger

★★★★★

5 years ago

The hardest part about finding a mechanic, is finding one you can trust. These guys are great. Dodie and her team are professional, courteous, and efficient. I took my truck to them expecting the worst, and came home with a solution that cost me WAY less than I was expecting. Get this—they were the 4th shop I took it to. No one else could figure out the issue! I took it in at 9 and picked it up at 1–all better. Highly recommended.

Stephanie Jones

★★★★★

a year ago

I had a car mishap and called around to get someone to help. Angie took me on and made it her mission to find the part I needed, despite a national back order. Once they were on the job, I stopped stressing and they communicated every step of the way. I will definitely go back for any car issues and recommend them to everyone.

Dean Hart

★★★★★

4 years ago

Let's face it, cars definitely aren't like they used to be when I could fix it in my own garage - if my car breaks down in today's day and age, I've got a 2000 lb paperweight sitting in the middle of an intersection. Better have insurance with a tow package and then get it over to Precision. I was referred by a family member and once again, word of mouth is golden! Dodie was able to schedule me as quickly as possible, work with me on the best pricing (and reliable parts) and I was pleasantly surprised with in-house guarantees, and service after the sale. Technology may come and go, but the personal touch will get you home again - thank you Precision :) 5 Stars *****

champagne chucho

★★★★★

3 years ago

I want to say thanks to precision automotive. We aren’t from the Boise area. We went to Boise for an appointment that we had in the morning. After our appointment we had some car trouble. We couldn’t go over 40 mph. I called around some mechanic shops and of course lots of them are busy for weeks. None could schedule us in for that day. Called precision automotive and explained my situation and they said they are booked for weeks but will check out the van that moment. Waited a short time and they checked my van and explained to me what needed to be done. They got the van fixed up and I was able to drive back home with no problem. The owner is amazing and staff as well. Thanks for everything!!!

Debra Ronnholm

★★★★★

a year ago

I think that Precision Automotive should add an additional line to their website after the statement: Courteous and friendly service on all repairs…. That line should read: We’ll take care of you! That is what the owner Dodie Robert said to us right after we told her our predicament. And that is exactly what she did. Background: Our Class B (2000) VW Rialta RV’s serpentine belt broke on I-84 W approximately 25 miles from Boise. We were over 600 hundred miles from home at that point in time. My husband started the AAA process to get us towed and I worked on finding an automotive repair shop. I looked carefully at reviews. It being the weekend there was only one shop open and he would not work on our rig. (Not an atypical response when we need work done). He suggested Precision Automotive (which was my first choice but they were not open til Monday). When Code Red Towing arrived we asked to be towed there. Come Monday morning we knew right away we were in good hands. This family owned and operated business is run with expert knowledge, experience and humor! They are transparent, efficient and straight-forward. What could have been a nightmare turned out to be a pleasant experience. We were allowed to stay in our RV, get water and plug in to charge our house batteries. Russ, Dodie’s son diagnosed the cause of the serpentine belt failure quickly and did all the necessary repairs. He kept my husband updated and included him in the process (it is not easy finding parts for our RV). Heather, Dodie’s daughter, drove us to a store to get what we needed and also went to pick up a part we needed to expedite the repair work. Turns out another part had to be ordered and was delivered the next day. If we ever need service again while traveling near Boise we’d certainly get it done at Precision Automotive. Where we know that Dodie, Russ and Heather will take care of us.

MintaMeara Self

★☆☆☆☆

10 months ago

I have been a long time customer to this place until today. The owner’s child was so rude to me so arrogant and acted so entitled it would make my stomach Turn to give them more of my hard earned money, knowing That my money might actually go to pay to enable such awful arrogant disrespectful behavior towards a customer I guess because he thinks he’s the owner son he can treat a customer however he wants but I am a very big believer on word-of-mouth and the interaction that I had with that child is going to be shared everywhere every social media site every review site and I’m going to cancel my next appointment and I’m taking my business elsewhere. I will not be disrespected. I will not be talked rudely to, and I certainly will not be argued with over something as petty as a key fob that was in the center console and had the mechanic called me. He would’ve found it. He may be the owner’s son, but he just lost his mother a very valuable and loyal customer. I guess that doesn’t matter though because apparently he feels like he can run her Maybe he feels like nothing he does has any consequence maybe he used to just running her and being Entitled and arrogant even though she owns the place! I don’t know what the deal is, but I want no part of it.

Tish Small

★★★★★

a year ago

We took out Jeep in yesterday for what we believed was an oil leak. Turns out it was a coolant leak. They replaced the necessary parts. Throughout the process we were informed of the price ( which was very reasonable) and was advised we would have the Jeep back by the end of the day! We highly recommend this company and will be using them in the future.

Charlie Tentinger

★★★★★

a year ago

A family member’s car shut down in the middle of 100°+ temperatures in July. We had taken the car to another mechanic multiple times and they were unable to resolve the issue. We contacted Dodie and Precision and they got us in first available and immediately found the issue and corrected the problem that the other mechanic failed to solve. Their attention to detail and follow up is top of the line. Also, the communication was extremely attentive and professional. We will never use another mechanic. If you want your car to be cared for, you will use Precision and Dodie

Bryan Atwell

★☆☆☆☆

3 months ago

Shoddy work, always something else goes wrong after they work on my vehicle. Leave greasy hand prints all over the inside of my vehicle.

Bart Shadbolt

★★★★★

8 months ago

Its always good when you find a shop you can trust. Precision was recommended to me for some major work on my vehicle and I have pleaesed with their work since. I know that if I take my vehicle to them I can trust them. I highly recommend this business.

richard olivas

★★★★★

a month ago

These guys are one of the best in business. They always take care of me. Very helpful and kind in the office and their technicians are the best. Couldn't ask for anymore. Thanks guys!!

Robert Micielli

★★★★★

a year ago

I went through three different places trying to get work done on my Mini Cooper. Initially I was nervous taking my vehicle here with some of their previous reviews but they came highly recommended from someone I knew. I can attest that I did not experience any of the issues that seemed to happen in the past. In fact, this was the only place that was straight forward and honest through the entire process compared to the other two shops I took the vehicle to. I would highly recommend them to anyone with a Mini Cooper!

Kelly’s Drum Channel

★★★★★

a month ago

Once again, Precision Automotive save the day! The heater went out in my aging but stalwart work van, and it’s been 20 degrees in the mornings! They got me booked for service quickly, replaced my completely fried blower and assembly, my leaking radiator, water pump and a fresh oil change on the same day! Got me back on the road and back in business. I really appreciate these folks and recommend them to everyone in need of honest automotive services. THANK YOU AGAIN!!!! 🙏🏻🙏🏻

Vicki Rice

★★★★★

2 months ago

Brought my mini cooper for transmission service. They did an amazing job. Completed on time and actually ahead of schedule. Office was friendly and kept me informed of the status and the price. I am so happy to have a place to bring my car when maintenance is needed. Thank you Precision Automotive!