About Business
Precision Tune Auto Care is a leading Car Repair specialist serving the Greensboro, NC, Greensboro area. They provide a wide variety of solutions, including Auto repair shop, Auto parts store, Brake shop, and other Car Repair tasks. Boasting a solid 4.2/5 rating from 435 verified reviews, their reputation precedes them. As a locally-owned business in Greensboro, NC, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Greensboro, NC.
Google Reviews
Shanlle Napoleon
★★★★★
3 months ago
Another great experience at this location! Easily my favorite location only because of the quality of care I receive here consistently! The service was fast, efficient, and super smooth from start to finish. Jay, who works at the front desk, is amazing. He always helps get me in and out quickly and makes everything easy to understand. His communication is clear, helpful, and genuinely appreciated. I’ll definitely keep coming back thanks to the great service and customer care!
Troy Paylor
★★★★★
a month ago
Jay, Jake and the crew here have been topnotch for my cars. I have been going here for years and it has only gotten better. They provide you a detailed analysis of what is going on with options of how to proceed. For larger repairs, they even have a financing option that gives you time to pay it off without having to break the bank all at once. I definitely recommend going to them for any car services/repairs - large or small. They will get you right.
Keshia
★★★★★
a month ago
I highly recommend Jay and his team. They haven't failed me yet. Each visit I was met with pure professionalism by Jay. His team is very thorough when they care for your vehicle. They use a Green, Yellow, & Red system, which is great in letting you know the current health of your vehicle, and they explain everything to you.
Latonya Moye
★★★★★
a month ago
I enjoyed my experience Jay was very informative and polite. He made the entire experience enjoyable. I will be coming again. They did a great job with my oil change and it was very affordable.
aaron ramirez
★
☆☆☆☆
Edited 3 weeks ago
Very poor service. I took my car in to have the water pump replaced, and although that repair was completed, the turbocharger was damaged during the process. As a result, my vehicle lost power and the check engine light came on about an hour after I picked it up. I returned immediately to report the issue, but they refused to inspect the car or take any responsibility for the damage. I was charged $2,100 for the repair and received no support afterward. Based on this experience, I cannot recommend this shop. They are fraudsters. Update: the comment here, they were going to contact me and i am not seeing any response from this company.
Cynthia Jones
★★★★★
5 months ago
Jay Reid took great care of us, super friendly and professional. While we waited, the music was great and we even ended up singing karaoke! Sarah at the front desk was so sweet too. It’s not everyday you enjoy yourself at an auto shop, but we really did. Highly recommend!!
Rere Hightower
★★★★★
7 months ago
The first and foremost customer service is amazing Sarah help me and she was so awesome. I usually go to the one in highpoint on South Main. They are also amazing there too. But this one is my new place to go when I need a oil change or anything done 10 out of 10 recommend
paige allman
★★★★★
a month ago
Jay is awesome! I've had all of my oil changes done here as well as several things under my warranty company! He worked with the warranty company to make sure I was taken care of with no worries!
Jessica Brown
★★★★★
5 months ago
I had such a great experience at Precision Tune on Randleman Road! Jay Reid was absolutely amazing—he made sure we were well taken care of from start to finish. His professionalism and friendly attitude really stood out. While we waited, the atmosphere was upbeat and fun. The music playing was so good that I ended up singing karaoke—definitely not something you expect at an auto shop, but it made the wait enjoyable and memorable! Sarah, the front desk clerk, was also a delight. She was welcoming and helpful, and her positive energy added to the great experience. I truly appreciate how the whole team took their time to ensure everything was done right. You can tell they care about their customers. It’s rare to leave an auto shop feeling entertained and taken care of—but that’s exactly what happened here! Highly recommend this location for both quality service and a great vibe!!
Trevor Wilson
★
☆☆☆☆
a month ago
Whole day wasted!!! Came in for a simple oil change and trans-fluid check. Did not walk out until 3.5 hours after my truck hit the lift. Techs found their phones were more important than their jobs and regularly stopped work on my vehicle to hang out and talk. Will NOT be back to this establishment.
mine_master miner
★★★★★
3 months ago
Jay and Alex provided excellent customer service. They worked overtime to get me a much needed, last minute oil change. They are hospitable! I will definitely be coming back.
Jolene
★★★★★
Edited 3 months ago
Had the best experience this morning! Jay was friendly and informative! He was helpful when discussing options and offers! The atmosphere was calming. Will definitely be my go-to for car care.
Jasper Little
★
☆☆☆☆
3 months ago
Came for tire installation and wheel balance and alignment . the balance was off came back. They said they fixed it. Balance was still off. Took it to Casey’s tire up the street. Now it’s Smooth as glass. Probably a decent place to get a oil change, but I wouldn’t come back from tires.
Selena Smith
★★★★★
3 months ago
They do great work! I’ve used them for all my car repairs, oil changes, maintenance, etc. Jay is always helpful and professional. The staff is prompt and knowledgeable. I definitely recommend them for all services.
Mique'la Owens
★
☆☆☆☆
4 months ago
I had a terrible experience at Precision Auto Tune on Randleman Rd. Despite the fact that I just bought a new car, I asked for a tire rotation. They tried to tell me all my lug nuts were cross-threaded and then quoted me over $650 to “repair” them if they broke it. Something felt off, so I went for a second opinion. The next mechanic removed the lug nuts with zero issues — they came off with EASE. Completely dishonest. I will never go back again.
Business professional
★★★★★
5 months ago
Jay is kinda rude at times but he might just had a bad day. Nate was so nice! The lightskin girl behind the counter is so nice and kind. Loved the prices Oil change was quick!
michael lowe82
★★★★★
6 months ago
After the incident, I did not have too much hope in Precision Tune. However, Nate and Jay at the Randleman location were great! Nate took the time to diagnose the issue and solved it correctly within a short amount of time. Jay was personable and the interaction was genuine! The whole process felt like I was interacting with my family. This is the level of Mutual respect, I expect from a business. The whole experience at this location allow me to put my confidence back in Precision Tune. I appreciate you, Nate and Jay.
Nichole
★★★★★
3 months ago
Great Job at Precision on Randleman rd . Always on time and great service Recommend to anyone this is the top Precision in Greensboro Jay and his family will take care of you.
Catherine Roberts
★★★★★
6 months ago
This was my first time receiving service at this location and it was a great experience. My car was serviced and I was out the door in less that an hour. The young lady who assisted me was so nice and encouraged me to continue making appointments as this would help with getting quicker service. I will definitely return again.
Denise Waters
★★★★★
5 months ago
Jay and his staff took care of me. They answer all my questions and are my concerns. I definitely will be coming back. I will be recommending them to my family and friends.
