About Business
Prestige Mercedes Auto Body & Sales LLC is a leading Car Repair specialist serving the Paterson, NJ, Paterson area. They provide a wide variety of solutions, including Auto body shop, and other Car Repair tasks. Boasting a solid 4.9/5 rating from 42 verified reviews, their reputation precedes them. As a locally-owned business in Paterson, NJ, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Paterson, NJ.
Google Reviews
Soumia Barki
★★★★★
4 months ago
I’ve brought two different cars here over the years three times total and every single experience has been excellent. The owner is incredibly kind and genuinely goes above and beyond to help. He even went out of his way to assist me with an issue I was having with the dealership, with no personal gain just out of genuine care and integrity. Every time I pick up my car, it looks brand new again. They handle everything with such professionalism and attention to detail that it gives you total peace of mind. I wouldn’t trust my vehicles with anyone else this shop consistently delivers perfect work and exceptional service. Highly recommend!
Zuleyka Francisco
★★★
☆☆
Edited 4 months ago
The mechanic who worked on my car failed to keep me updated on any issues my vehicle had and constantly delayed the repair process. Despite giving me specific dates for when my car would be ready, he never communicated any changes. I had to reach out to him myself for updates. When he finally gave me a new time and told me to come after 6 PM, I showed up only to find the shop closed and my car still not fixed - with an issue with its lights that he never mentioned. he never communicated any changes. I had to reach out to him myself for updates. When he finally gave me a new time and told me to come after 6 PM, I showed up only to find the shop closed and my car still not fixed - with an issue with its lights that he never mentioned. When I addressed this initially he didn't really take any accountability although eventually he did, I understand mechanics are busy and have other clients to attend but I just wanted simple communication.I later resolved this issue over the phone and I understand where he was coming from. The repair did take a little over a month, but that's wasn't an issue at all for me as the work was done correctly and the final result was very good. The pricing was also extremely reasonable compared to other places, especially considering the extent of the damage on my car. I just want future customers to know what to expect. If you value good pricing and quality repair work and don't mind the longer wait, this shop is a good option.
Sarah Melton
★★★★★
4 months ago
I brought my Mercedes here after it was hit by a deer, and I couldn’t be happier with the experience. The owner was very honest and upfront about everything I immediately felt comfortable leaving my car here after being ripped off by other shops in the past. The repair process took about a week, and he kept me updated the whole time with clear communication and progress photos. My car looks brand new now. I’d definitely recommend
Lydia Pagan
★★★★★
4 months ago
Brought my mini cooper in for a paint job and it also had a dent. The service was excellent, price was great and my car looked brand new. Thank you !
Yaser Akkar
★★★★★
a year ago
One of the most amazing services I’ve ever went to. A friend brought me here because I told him I was being charged 4k for front bumper and back bumper. I come here and they told me $800 I mean the prices were amazing and even the customer service. Clean shop and the people their are great
Maxiel Rodriguez
★★★★★
4 months ago
The owner is very professional! This being my body shop for years best prices in town.
Mario Tam
★★★★★
a year ago
Prestige Mercedes auto body came highly recommended by a friend as I was involved on a hit/run 2 weeks ago. My rear bumper was damaged from this accident. I met with Rafael and he promised to fix and re-painted the bumper for a price that is very fair compared to 2 other body repair shops who quoted me earlier. I picked up car today and the bumper looks like brand new, just like b4 the accident. Overall experience is great and a body shop that gives a fair price to all customers and provide a good finishes on every body work. Rafael, keep up the good work!
Patty Rodriguez
★★★★★
2 years ago
Prestige came highly recommended. Mid-March of 2024, I took my 2009 Lexus IS250 with major dents and scratches all around my vehicle and needed my rear bumper replaced. The owner, Ralphy, gave me a reasonable price to fix all and paint the whole vehicle and blend it to the roof where other Bodyshop’s were estimating beyond what I could afford. I was a little skeptical at first but when I saw the finished product I was amazed by the quality of their work. Choosing them was the best decision I made.
Hector Pena
★★★★★
2 years ago
I just got service done on the first week of January. Second time in total that I've needed to get work done on a vehicle. Every time I've received my vehicle back within a week. Which everyone that has gotten work done on their car know it can sometimes take a while. Take-away professional, efficient, knowledgeable, clean and excellent customer service!!!!
raul hernandez
★
☆☆☆☆
7 months ago
The worst experience in this place I brought my car for collision they take more than one month to fix it and they charged a lot of money they ended up putting old parts to my car that only lasted a week in the end I ended up taking my car to Honda to correct what they did wrong and put all new parts like they should the owner is not a serious person
Barbara Timpano
★★★★★
2 years ago
I recently brought my 2020 Elantra for some auto body repair. My experience could not have been better. Starting with the process of getting the estimate, the parts and the repair work - everything was done extremely professionally and the price was very reasonable (no insurance was involved). When the car was ready, I had difficulty getting to the shop - well, they even sent a very nice gentleman to pick me up from home and bring me to the shop. I would give them 5 stars on every aspect of the service!
Michael Harris
★★★★★
a year ago
Had the bumper of my Mercedes pulled off by a high parking divider. Another body shop said that the bumper had to be replaced for $3300. Rafael quoted me $650 to repair and repaint the bumper. It was done in one day and looks perfect.
PSGrimm
★★★★★
5 years ago
Prestige did a great job fixing my 2003 Acura TL-S . Raphael, the owner, does very good work at a great price compared to other body shops, who always overcharge for the same work. The pleasant surprise for me was that as they were working on my car, Raphael sent me a few photos via text so that I could see where they were in the process of fixing my car. The car was fixed on time (as promised), looked great and was done at the lowest price I found. Highly recommended!
rick styles
★★★★★
6 years ago
Rafael offers honest and courteous service at reasonable prices and wonderful customer service and staff. I was treated like a member of the family .They made my car look brand new. I would highly recommend Prestige Mercedes Auto Body & Sales for your automotive needs.
Diana Zeituny
★★★★★
5 years ago
We used the shop to fix our car from what we thought was a small accident that turned to a big damage and everything was excellent. Everything was smooth between them and the insurance. Our car looks like new, everyone think we changed it. Well done!
Lawrence Jerez
★★★★★
11 months ago
Every time I have an emergency or an accident, the owner, Rafa and his guys have treated me with respect and the most upstanding Service They look for the best price and the best service for my problem and they fixed it as soon as possible 100% recommend
Lewis Worlidge
★★★★★
a year ago
Excellent body shop. Honest, very fairly priced and Rafael great to work with. Thanks for all your help
rick styles
★★★★★
5 years ago
Thank you so much to Rafael and his staff at Prestige Mercedes Auto Body & Sales in Paterson New Jersey. Our 2012 Chevy Equinox looks like is was never in a collision. Your pricing are fair and you treat your customers like family.
hector nunez
★★★★★
4 years ago
Best auto body repair shop I’ve gone the owner mr Rafael was so professional and the work for my 2020 bmw 440i convertible came out like if it was never involved in an accident I give this business 5 stars ⭐️ looking forward in doing business with this bodyshop in the future and also will highly recommend to all my family and friends . Thank you mr Rafael from prestige Mercedes auto body
Emelin Torres
★★★★★
4 years ago
I am very happy with the service it was done to a car that I crashed and I was referred by a friend to Rafael, he did an amazing job, the other person was satisfied and happy with the work done to his car, he saved me money and time and the job was done from one day to another. I recommend prestage auto body 💯%. 😊
