Quality Auto Repair & Towing, Inc.

deborah ott

★★★★★

a year ago

Ernesto is a blessing! He started my car and went with me to O’Reilly’s to make sure that my car made it. I was able to buy a battery and be on my way. Without Ernesto’s help I wouldn’t have been able to get the problem fixed so quickly (my car hasn’t started in over a week). Ernesto is a very warm and caring person and it was great to meet him! I will definitely call Quality if I need help in the future!

Melissa Gill

★★★★★

a year ago

I needed my car towed from my daughter’s dance studio on 45th & Bedford to my house in Millard last night because it wouldn’t start. Another parent gave us a ride home so on the way I called Quality. They told me they would need my keys so I was trying to make arrangements to get back down there to meet them. They called back and said a driver was already in my neighborhood so he would just come grab my keys that way I could enjoy the rest of my evening. I was so appreciative. That took a ton of stress off my plate. They did as promised and picked up my keys and got my car back to my house. They were also very fast about it. Fast forward to today, I had to call them again to get my car towed to the mechanic. I didn’t have that lined up last night. The same driver, Hunter came today. He was putting my Caron the truck and it started. Hunter asked if I just wanted to drive it down to the mechanic. I asked what the charge would be for their time for showing up for the tow. Quality decided not to charge me today! That was amazing! I am a single mom which they didn’t know and that was a huge blessing to me. I will definitely be recommending them to anyone that needs a tow and wanted to give them a review. Outstanding customer service! Thank you so much!!

A. C S

★★★★★

10 months ago

Broke down after purchasing a used car. AAA doesn't tow unless the car is already registered. Had to Google the closest company I could find. Hunter was very quick. Easy to talk to and since his next call was right by my house the boss permitted him to drop me home so that I didn't have to call an uber. Wonderful service!

Justin Kelley

★★★★★

5 years ago

I broke down on I-80 a couple of weeks ago around 1am so I started calling wrecker services closest to me and after calling multiple companies that didn't answer or said couldn't go. Quality answered immediately said could be there in approximately 25 minutes and they did show up in a nice clean rollback, loaded up my vehicle quickly and I was very happy to get off the side of the interstate. I WOULD DEFINITELY RECOMMEND!

Matt R

★★★★★

Edited 4 years ago

My daughter's car broke a ball joint and CV axle in the parking lot of our local high school. She was blocking traffic and so speed was important. Chance showed up within 10-20 minutes of calling, which was awesome. He was professional and recommended an auto shop for us to get the car fixed.

Tiffany G

★★★★★

9 months ago

Highly recommend quality Auto! Very fast, friendly & affordabl! Matt was the dispatcher who took all my information & Trent is the one who came and towed my truck yesterday! I didn't have to wait but 20 25 minutes before they came! Trent was very professional & efficient! He whipped that big flatbed into the driveway & put my truck right where I neeed it! Thank you !! Wonderful service!

Tavares Linear

★★★★★

10 months ago

Ernesto and Ivan came and towed my gmc made it super easy they were there in minutes made the tow very fast and easy I hope they get a raise they definitely deserve it

Angela

★★★★★

a year ago

Chance towed my semi and trailer for me. About 1700 lbs shy of being 80k. This wasnt an issue for him at all! He was excellent, friendly, and very skilled. He doesn't take short cuts, he's safe, and professional. Quality actually had no trucks available when i called, due to flooding and containers washing into a bridge, but he sent Chance, who was already on his way to another job. Very skilled driver. Will definitely keep their number for future needs! I am super grateful for Quality and Chance. Yall guys get it done. Thank you!! -Angela, Billor, #1071

Anthony e

★★★★★

5 months ago

We were locked out of our car this morning and Ernesto AKA Superman came to our rescue. He went above and beyond to help us. This man is an amazingly kind human. Thank you for having this amazing man with your company and thank you Ernesto.

Aaron Jackson

★★★★★

4 months ago

I just got towed by this company.Quality driver Bodie was on time and excellent at his job.he kept the situation cool and showed his expertise.i definitely recommended this tow service.as a big rig driver,we face different scenarios over the road and we never know when we'll face a challenging day.Its always a good deal and blessing when you have someone there that knows his job position and equipped with a positive attitude.Thank you Bodie again.you guys at Quality towing have one of the best on your Team.Great customer service a 10 plus💯🫡

clarence barker

★★★★★

a year ago

Exceptional Service for My Prized Corvette! When my beloved C-6 convertible Corvette needed towing, I was understandably anxious. But Quality Towing turned a potentially stressful situation into a seamless experience! From the moment I called, their professionalism shone through. The dispatcher was friendly and reassuring, immediately putting me at ease. What impressed me most was their lightning-fast response time - within minutes, a tow truck was at my location. The tow truck operator was not just skilled, but also a true car enthusiast. He understood the value of my Corvette and treated it with the utmost care. I watched in awe as he expertly secured my car, ensuring not a scratch would mar its pristine finish. Throughout the process, the operator was incredibly friendly, explaining each step and answering all my questions. His knowledge about handling high-performance vehicles was evident, which further calmed my nerves. Perhaps the most pleasant surprise came when I received the bill. Given the exceptional service and the specialized care required for a vehicle like mine, I expected a hefty charge. However, Quality Towing's pricing was remarkably reasonable! If you ever find yourself in need of a tow, especially for a high-value vehicle, look no further than Quality Towing. They've earned my trust and my highest recommendation!

John Orr

★★★★★

a year ago

I highly recommend Quality Towing. Our daughter was traveling on I-80 from Lincoln to Omaha for work. I assume a loose load traveling ahead of her lost a wheelchair. The vehicle ahead of her had collided with it, and continued driving. The wheelchair debris (one of the large wheels) was lodged under her car. We contacted Quality Towing and the friendly gentleman on the phone sent the tow very quickly. They arrived within minutes of the call, lifted our daughters car removed the debris and waited for her to safely merge back with traffic onto the busy I-80 flow. As a worried parent, I was so relieved she safely continued down the road. I contacted the tow company to take care of the charge, and I was told there wasn't anything due. The gentleman on the phone said, the owner had made that decision not to charge us for that. WOW! Excellent customer interaction, and service. I felt the least I could do was write them a good review. Thank you Quality Towing!

George Estrada

★★★★★

4 months ago

Excellent service. I was stuck with my car near 123rd St and they came, pulled me out of the mud and didn't overcharged. Would recommend for everyone. Definitely will call again if I ever need their help

Ellie Zentner

★★★★★

2 months ago

I highly recommend Quality Towing! I was stuck waiting inside a sketchy gas station on one of the coldest days all winter after my engine overheated on I-80, and a different towing company kept pushing my wait time back each time I called. After waiting over an hour, I called Quality Towing to see if their wait time was any shorter. I told them my situation, and the man on the phone (didn’t get his name) was very kind, understanding, and professional. He even called one of the drivers to confirm that he was available and how soon he could get to me. The driver, Gage, arrived within 10 minutes, which was even sooner than expected! Gage was super nice and even gave me a ride home before taking my car to the shop so that I didn’t have to order an Uber. I really appreciate that he got me home safely and knew I could fully trust him with my vehicle as well. Overall, Gage and Quality Towing gave a stressful & unpleasant situation the best possible outcome. The service also cost less than other companies’ quotes that I was given! I obviously hope that I won’t need my car towed again in the future, but if I do, Quality Towing will definitely be the first place I call!

Kent Keller

★★★★★

a year ago

Blew a tire on Highway 34 right at the Nebraska/Iowa border...without a spare. I called a few tow shops and because I have a lowered car, couldn't really help. Finally I got a recommendation from a shop to call Quality and I'm glad I did. They got me someone within the hour. I'm terrible with names. But super nice guy, took care to not damage my car, and unloaded it just as gingerly. Really appreciate Quality Auto Repair & Towing for helping out. Hopefully I never have to use them again! But if I have to get another tow...it'll be these guys for sure

Tiffany Christensen

★★★★★

a month ago

I wish I could give more than 5 stars. This company is amazing..needed a tow they said 30 to 45 minutes. He was there in less than 20! STEVEN is absolutely amazing..treated me with respect and honesty.. I highly recommend Quality Towing and especially Steven

sonya partida

★★★★★

5 months ago

Fast service @ 7:30 AM ! Son was stopped on interstate off of 84th street, ( yes blocking traffic😬) called about 6 other tow trucks and either don’t have a driver or they were unavailable. Quality Towing was fast and Gentle man was polite. If I need a tow again I will definitely use Quality towing.