Rainier Auto Glass

Jasmine Little

★★★★★

11 months ago

I called Rainier Auto Glass and they got me in the next day and had my new windshield installed within 45 minutes. I drive a brand new Ford Explorer and my windshield has sensors and had to be calibrated. Fast, efficient, friendly, and they worked quickly with my insurance company. I will always use them for any future windshield repairs.

Amy

★★★★★

7 months ago

I stopped by to have some rock chips checked out on my recently purchased used truck and they were incredibly friendly and honest. He told me the chips had already been filled and nothing else needed to be done. If I ever need glass work done an any of my vehicles I'll definitely be going there.

Kelly H

★★★★★

4 months ago

I had a good experience here! John was super friendly and professional from start to finish. The service was quick, the price was very reasonable. Definitely recommend!

Drew Huff

★★★★★

8 months ago

Luckily, Rainier Auto Glass managed to order my windshield overnight, set up an appointment the next day, and they performed high quality service. The front desk lady, Molly, brightened my day by easily addressing all my concerns and questions, making for a positive experience during a time of great frustration. She was extremely informative about the insurance process and I learned a lot. With only a couple interactions it was clear to me that Molly is an important asset to the company as she went above and beyond securing my business by making me informed and feel welcome. Give this lady a raise! 10/10

Mark Waterman

★★★★★

9 months ago

I'm currently waiting to get an appointment tomorrow when they open. John will at this point have replaced glass in every car we've owned since 1994. His quick response on our first window replacement saved me from losing a days pay. I left a message for him on his service at 5:30 am and he called before 6 am setting things up to work out perfectly allowing me to go to work for the day. He was waiting for me at my home when I returned from work. Always does an amazing job and is very professional. As long as he's in business, anytime I need auto glass, Rainier's my go to company.

Austin Bell

★★★★★

a year ago

I needed a new windshield for my 2000 S10. I called around and Rainier gave me the best price. Even Safelite quoted me $100 more than Rainier to replace the windshield. Everyone was nice and respectful. It was fast too. The entire process was less than 1 hour. I'm extremely happy. They definitely have a new lifetime customer.

Janelle Schreck

★★★★★

2 months ago

John was amazing. Thank you to you and your staff. My new windshield is awesome. I will be highly recommending you.

Jennifer Zimmer

★★★★★

a month ago

They fit me in to a busy schedule to replace my windshield before a big road trip and did an excellent job. Great customer service. Thank you guys!

Steven Yap

★★★★★

4 months ago

I'm so glad I chose your shop! It felt like working with a trusted neighborhood family business — I was treated like I was back in my hometown, and I felt completely safe with the deal. The pricing was unbeatable, the quality of work was outstanding, and everyone was incredibly friendly, just like family. Thank you so much! You've earned a lifetime customer.

Nelson

★★★★★

7 months ago

I went to Rainier Auto Glass, due to the recommendation of Clear-View Glass, in Everett, since they had stopped working on vehicle glass. Dang, I thought Clear-View had great service, until I went to Rainier! These guys worked on my car's cracked glass and did everything immediately! Molly is such a rockstar and fantastic at responding! John, the original owner still works there too and has been a great resource too! They make everyone feel welcomed and, at ease, with their services. They explain everything so well, that you get a thorough understanding of what will be done. BIG THANK YOU, to their whole entire team and, I'll bring that loaf of foccia soon! My windshield looks fantastic! Love you guys!

Stephanie McCarthy

★★★★★

2 months ago

I highly recommend Rainier Auto Glass. They had my windshield ordered and in right away, and my appointment was scheduled right away, as well. It didn’t take long for the install. John and his crew are welcoming and professional. A great experience all around! Thank you!

Jessie Rinell

★★★★★

a month ago

Went in for my second rock chip repair last week (previously purchased windshield) and was in and out in 10 minutes. Professional and quality work. John is truly a great person, also very knowledgeable and helpful.

hunter Brannam

★★★★★

a month ago

I highly recommend Rainer auto glass for any auto glass issues you may have. Their entire team was so wonderful to work with. John was so knowledgeable, friendly and great to work with. Me and my family only take our vehicles to John with Rainer auto glass because we know we will be well taken care of.

Suzie Casino

★★★★★

3 weeks ago

Excellent service. John is very friendly and has a warm demeanor. Easy in and out. Got my ding fixed with no deductible and no charge. Thank you! 🙏 Also great to support a Christian business owner.

Sally Black

★☆☆☆☆

a month ago

I brought my car to Rainier to repair a small rock chip after seeing their high ratings online. Early on, I was encouraged to file an insurance claim and was assured this would not affect my rates. I was also advised to lower my deductible, with the "guarantee" that my windshield would break again within a year. While I waited, the gentleman in the office (John) made several inappropriate and racially charged jokes. When it was clear I was uncomfortable, he doubled down by saying racism was "just humor" and that he "wasn't woke" rather than offering a professional apology. He also openly state that the business pays for positive reviews, which immediately raised red flags. After the repair, I was charged more than the quoted price. When I asked about the discrepancy, I was told that the insurance companies pay higher amounts, so they charge the maximum possible rate. Shortly afterward, my insurance premium increased, and the original chip spread into a large crack. Given the earlier "guarantee" that my windshield would break again, I'm left questioning whether the repair was done properly at all. I rarely leave reviews, but this experience felt deeply unethical and unprofessional. Encouraging unnecessary insurance claims for profit, admitting to paid reviews, making guarantees that suggest port workmanship, and excusing offensive behavior under the guise of not being "woke" is unacceptable. This business operates in a way that feels dishonest from start to finish.

Jen Murdock

★★★★★

a month ago

John, Molly and the whole team at Rainier are incredible! They take care of our fleet vehicle as well as my personal vehicle and have never let me down. They even stayed late on a Friday to replace the windshield in one of our trucks. John is always positive and in a great mood. Pleasure to work with and I can't recommend them enough!

Cherie Reynolds

★★★★★

3 weeks ago

John and his crew are incredibly awesome, knowledgeable, all around top notch company. Needed windshield and rear window replaced and they squeezed our 2006 Silverado in same day and in and out of the shop in a very impressive time frame. I'd personally give them more than 5 stars if possible. Rainier Auto Glass is our go to auto glass repair/replacement. Definitely highly recommended. 👌