Google Reviews
Bailee Herrera
★★★★★
a month ago
Rancho Express Lube is a great auto shop! They are super reliable, quick to respond and service a range of vehichles. I took my Range Rover here for service for the several years I had it and always left with it running better than before. I completely switched vehichles and now drive a 95 Chevy and they were able to run a super thorough inspection and give reasonable quotes for all the work needed. It is great to feel like no matter what vehichle I’m driving, the mechanics here are knowledgeable and always helpful, consistently giving awesome service. I don’t see myself using any other auto shop in the IE for my vehichle needs. Thank you and kudos to the great team at Rancho Express Lube!!!
Jessica Reyes
★★★
☆☆
a month ago
Probably will not be coming back. I brought my car in for an oil change and trans. Flush. I didnt mind the wait time because i know i brought it on a weekend so they were busy. Upon making my appointment, online i mentioned both things. When i arrived, i told the advisor what i needed again. Once i got my car, only the oil change had been done. The advisor was apologetic and offered a complimentary car wash. The staff are nice, But it is an inconvenience. I shouldve stuck to my dealership from the beginning, it wouldve been cheaper there too
Shanelle Harris
★
☆☆☆☆
a month ago
I had a very disappointing experience with Rancho Express Lube regarding their complimentary car wash promotion. In January, I received an oil change and was told I would receive a complimentary car wash. Because it was raining that day, I was told to come back when the weather was better. I was never given a timeframe or expiration date. When I returned in February to redeem the voucher, I was told that once I picked up the voucher, I would have 24 hours to use it. Since I was at work that day, I declined and was told I could come back at a later time. The employee wrote “February 2026” on the slip since there was no specific date set. Today, when I returned to redeem the car wash, I was told I could not use it because the oil change was done in January. This was never explained to me previously. There was no expiration date communicated, and the written slip does not reflect any clear deadline. I am very disappointed in the lack of consistency and customer service. If promotions have time limits, they should be clearly stated upfront. I’ve been a customer, but this experience has made me reconsider returning.
covarrubiasOnline
★★★★★
a month ago
I had to replace the coolant reservoir and the bottom coolant reservoir hose. I also had my oil changed 2 weeks ago on my Audi Q5 Sportback. Nestor took my car under his guidance expertise on diagnosing on any issues up keep. I left Rancho Express Lube confident satisfaction on my Audis up keep maintenance completion. I will be bringing in my Audi for services it needs. I can trust Nestor and his team of experts on keeping my car running smoothly and without leaving me stranded. Thank You guys for the service and for my upcoming maintenance appointments.
Gabriel June
★★★★★
a month ago
First time visit for an oil change without appointment. Friendly team, knowledgeable, sent proper recommendations via text while waiting. Good first impression and based on other customers reviews, I’ll adopt this center for all future needs for my car
Cinnamon McDonald
★★
☆☆☆
a month ago
We have extended warranty through our dealer. We had a noise in the front end. I spoke with 3 different servicemen who said, "to check the brakes, it would cost 30 dollars and that fee gets applied too the deductible." Our deductible is $250. They also said if it wasn't a brake issue they'd have to diagnose it and that would cost $120 and be applied to the deductible. It ended up being a sensor that was loose and was inside the tire. Before I approved the repair, I reiterated that the repair would be $30 and It was confirmed. I approved the repair but when we went to pick up the car, they said the cost was $161. I asked why and repeated our previous conversations. Since it was a brake issue it should have cost us less. As it turns out, they never even tried to claim with our warranty coverage. There are more details that are just obvious that they were playing on words. NOT COOL!!!! We will not be coming here ever again and I'm reporting them to the warranty center. We got the Itty bitty sensor repaired because... we were already invested but never again.
Desirae Reed
★★★★★
a month ago
Oil change was fast and Affordable. I also got a free Full service car wash out of it, which was a nice surprise! All employees were very courteous and helpful. I won’t be going anywhere else
Parth Gogia
★★★★★
4 months ago
⭐️⭐️⭐️⭐️⭐️ 5/5 — Customer for Life Rancho Express Lube has officially earned a customer for life. This is my third time coming here, and every single visit has been better than the last. They took care of my C8 Corvette with real attention to detail — proper balancing, actual repairs, and no shortcuts. You can tell these guys know what they’re doing. The staff is talented, honest, and truly passionate about cars. Whether you need an OEM solution or an aftermarket option, they always have a smart, affordable fix. The pricing is extremely fair, and the service is even better. I’ve never felt more taken care of by a shop. If you want real expertise, real solutions, and people who treat your car like it’s their own, Rancho Express Lube is the place. Highly recommend!
Scott Hosmer
★★★★★
4 months ago
I’ve been coming here for almost 5 years and wouldn’t go anywhere else. The staff is super friendly and informative. Jorge is the best, and he always remembers me. Prices are reasonable and they will not try to upsell you. The inspection they do is sent to your phone with pictures and descriptions so you know exactly what you are looking at. The free car wash is a nice touch as well. I would recommend this shop to anyone in the Rancho/Ontario area for your maintenance needs.
Kelly Alexander
★★★★★
4 months ago
One of the places my husband trust for our oil change and updates on anything they notice on our vehicle. We've been going to them for over 3 years now. I love the text messages they send to remind us of oil changes or update me on anything that I may need for my car make, model and year. 3 months ago they told me that I had a mild leak. No extra charge but told me what it was and that i should fix it soon as well as what it may cost. They were not trying to get a sale because they would not be able to fix the issue but told me to be careful and fix it soon as to not make it worse. They were right! We had the car check by an outside source and it was exactly what they said it was.
Kate Tecson
★★★★★
3 months ago
The staff was professional, friendly, and efficient.I am very satisfied with the experience.I appreciated their attention to detail and clear communication throughout the service. Highly recommend this shop for anyone looking for reliable and thorough oil change service! Love the free car wash service.
zach Taylor
★★★★★
8 months ago
These guys or fantastic! No hassle no up cells they got me in and out in a timely manner. I had a leak in my AC coolant. They were able to fix the issue at a fair price. Glad to know I have found my new repair shop for all my fleet vehicles
LANKARANi
★★★★★
3 months ago
Very friendly and knowledgable team. I came in a few months ago for an oil change and trans fluid exchange/etc services and have (although very late) came to post a review as I’ve been meaning to do so. I’m glad I found these guys, I’ll be bringing my car again soon for routine service.
Liset Gonzalez
★★★★★
4 months ago
Rancho Express staff is always friendly, knowledgeable and quick to help. If you make an appointment, even faster service! They dont nickle & dime you. Straight & transparent about costs and time needed for service. I've taken multiple vehicles here over the last 5 years and have never had a bad experience. Thank you Rancho Express Lube!
Mick Ramos-Garcia
★★★★★
6 months ago
The team at Rancho Express Lube are all respectful and professional. I brought my daughters car knowing there was some issues needing to be addressed. They provided me with details, videos and explainations of each item. I'm happy I finally found a trustworthy team of mechanic!
Mz Jay
★★★★★
a year ago
By far the most courteous, patient and knowledgeable establishment! I took a chance on sending a message thru Instagram and have already referred two friends! They diagnosed, ordered parts and fixed my car in one day! She runs great now and I am so thankful for ALL of them - Thank you Jorge for your amazing work and your staff!
Jeff Harris
★★★★★
3 months ago
Brought my truck in for an oil change. Technician walked out and says “your truck is smoking”. Fuel leak. Had he not seen it, who knows what could have happened. They couldn’t touch it. But I brought it back the next day repaired. They changed my oil and gave me a discount for coming back. Solid shop good people.
Jack Garcia
★★★★★
6 months ago
Rancho Express Lube is amazing! I’ve been here three times now, and each visit has been a pleasant experience from start to finish. The team is honest, professional, and provides excellent customer service every single time. It’s rare to find a place you can trust with your vehicle, but I’ve found mine! Rancho Express Lube is officially my new go-to spot for service. Highly recommend!
Brenda
★★★★★
2 months ago
Wonderful customer service. Staff is friendly and the building is nice and clean. I would definitely go again for another oil change.
sergio corona
★
☆☆☆☆
a month ago
I had a very bad experience. I will never go back to this place. They told me the transmission was bad, so I spent $5,500 on a new transmission, but the car still had the same problem. I took it to another shop and they found out the real issue was just the brake/stop sensor, which only cost me $150 to fix. Very disappointed and I would not recommend this place.
