Redi Towing

Marcia Hosier

★★★★★

2 years ago

They were quick, kind, and respectful. I needed their services twice. I was given an price quote and asked If I was good with the price. It was nice to know ahead of time to know the price. The dispatcher was polite as was my tow driver.

shane baker

★☆☆☆☆

5 months ago

Hangs up on people asking for help, asking questions. Won't accept any insurance bids. Rude.

Lauren Maestas

★★★★★

a year ago

While I did not receive any services from this company, I am very proud to leave a positive review about one of their employees: Casey. I flew from Kentucky to Sioux Falls, to make a trip to Rapid City to see my best friend (of 15 years), and after the rental car company at the airport did not work out, I was stranded in an unfamiliar city, at 1 am. Not much money to me, no idea where to go, and no way to get there. Once I started walking to try and find the hotel, Casey was kind enough to offer to take me to one, and had such a kind and positive attitude for my situation that it made me feel less hopeless, and really gave me the strength to keep going. He was very understanding in that I would be weary of accepting a ride from a stranger and his passenger (female), and used the very short trip to tell me some of his personal information, and make the trip less scary. They called and found me a cheap motel, and even gave me their contact information so I could reach out again if I needed them the following day so u wouldn’t be stranded. This company should be very proud to have an employee this dedicated to his community, and humanity and this man better be making some GOOD money, so give him a fat ol raise!!!!!!! Thank you Casey, and God bless you and your family.

Brandon Wilkus

★★★★★

8 months ago

I’m a diesel tech. I needed my toolbox moved from one shop to another. I called Redi towing and they came on the spot. They were fast, and professional.

Terri Rounds

★★★★★

2 years ago

They came clear up from Sioux Falls to Brookings on a Sunday night in high winds and cold to unlock my son’s car. Driver was very pleasant. Thank you guys.

Jem Bot

★★★★★

a year ago

After the tire on our rental car failed us, approx 35 miles from Sioux city, Redi towing was dispatched from AAA to help and got us back on the road safely. The driver was very professional, worked quickly and efficiently and was very kind throughout. He took the time to help us load the junk tire under cargo area, answered all of our questions and even advised a safer alternate route to get to the airport safely as we had to drive with a spare on. He waited to follow us to make sure we had no issues getting back on the road. (He even showed my 9 year old son-turned-cowboy how the real cowboys sport their boots)! Thank you very much for all your help! I would do business with this company again as well as recommend them to friends/ family.

Mark P

★★★★★

a year ago

If I could give more stars, I would. My vehicle needed a tow, called my AAA rep, Redi Towing was dispatched. Kris was awesome, knew what he was doing, very friendly. He treated my vehicle like it was his, went the extra mile to hook up my car with straps on the tires and not through the bumper hook "Mercedes Vehicle" Awesome experience, I would definitely recommend. Thanks Kris & Redi Towing crew!

Gracie Reck-Villa

★★★★★

a year ago

Absolutely wonderful service! The driver was down to earth and was amiable to our plight. Helped us get to the mechanic and even was willing to help us find an item that we had lost along the way! Thank you doesn't even begin to cover it!

Jay Kelley

★★★★★

4 years ago

My tire was flat this afternoon because I put on the wrong valve cap. One of the technician filled the tire and all was good. The other technician just to be safe got down in the dirt and found a nail in my tire. I am impressed. Good job men, keep up the work. Jay

Chris Hintz

★★★★★

8 months ago

There are 2x types of reviews on this page Those who needed service and those who've been towed for a multitude of reasons. SO if you're looking for someone to help you with a tow, you couldn't get a better partner. Redi Towing has helped me both personally and as a business/fleet owner, and I've never been more impressed with a company. They are fast and efficient with communication and deploying tow vehicles. We've had 26' Box trucks that needed towing. HD 2500 trucks pulling 20' trailers that needed towing. And any other type of van or car over the years. Two years ago, I hit a deer outside of Pierre, SD, and Casey arranged a driver to not only come out and pick up the car, but also brought one of our fleet vehicles so I had a ride home. Moreover, they are very competitive in the rates of towing. I had another company charge me 200 bucks to go 12 miles, and Redi charged me 180 to go 74x miles. So they are certainly not "ripping people off" as some of the others have said. I know opinions vary, but in my world where we have to have things towed with 30+ vehicles in 20 years, these guys are a class act. If you're reading a negative review, it's probably from someone who's been towed for illegal parking, snow tickets / tows, or some other issue that could have been prevented and are sour because they charge the same fees, and have the same issues as every other tow company when there is a snow alert and they are towing dozens of cars with multiple drivers. Redi Towing has been amazing for me and my team!

Kylie K

★★★★★

Edited 3 months ago

Just an amazing experience from the customer service to the quick and efficient tow! Will definitely with out hesitation call them again.

Emily Collins

★☆☆☆☆

3 months ago

Don’t trust your vehicle with them. From being cut off by the owner, cussed out at a light, and being brought to a complete stop in a 65 mph zone during a winter storm warning all because the owner can’t control his temper. Pretty pathetic if you ask me.

Kaylinn Taggart

★★★★★

6 months ago

A couple weeks ago my car broke down outside of Sioux Falls. Being from out of state, I wasn’t sure where to take my car to and my insurance connected me to Redi Towing. They were very communicative about how long it would take to get to me and the tow process was very fast. The next day I found the first place I went to couldn’t fix the issue and I was able to call the same tech (shoutout to Tate!) to tow me to a dealership. Overall, working with this company made a bad situation feel more manageable and I appreciated the kindness.

Melissa Hamel

★★★★★

2 months ago

Tate Came right when he said he would, no waiting for hours after the promise of being there. Was very professional and efficient, got us back on the road quickly!

Lorin Karlson

★★★★★

3 months ago

Redi towing helped me when I was broke down on the interstate. They were quick to get to me, only took 15-20 minutes after I called to have someone there to help. Price is good compared to other companies in town. Definitely recommend and will be using them in the future.

Ivan Yoder

★★★★★

3 months ago

These guys are absolute rock stars! Our church bus broke down at the Empire Mall, I called This company at 8 o’clock on a Saturday night, and Tate was out within 40 minutes, hooking it up! They not only towed it for a fair price, but recommended a good place to take it to, since I was not local. Thank you, Tate! You made a stressful night better.

daylin arevalo

★★★★☆

3 months ago

They got my car towed from the highway, was not happy with that since according to the law the vehicle can stay at the side of the road for 24hrs- an hr after my car die the car was pick up by them- I can say they are prompt at picking up cars when the highway patrol sends them to be pick up. Had to pay a hefty fine and got them to take the car to the mechanic shop. $400 plus spent on charges for the car being towed.