Reincarnation Inc. The Subaru Guys

Hannah Dumas

★★★★★

a year ago

We blew a drive shaft on the way to ABQ and had our ‘05 Forester towed to Reincarnation. The work needed was more than what the car is worth so we chose not to have the work done. Barring that bummer, our experience was very good. Ray was so communicative and kind. While letting us decide what to do with the car, they let us keep it there free of charge. Very impressed with our experience and the overall organization and thoughtful communication of the shop. We’ll be back if we have future Subaru work.

Amy Urbanovsky

★★★★★

11 months ago

These guys provide top notch service! Inspection and diagnostic was thorough and well documented. Complete, upfront transparency on parts and labor pricing. Fast repair time. They provided recommendations and pricing for future repairs and maintenance, but without a pushy sales pitch. Highly recommend!

Patrick Smith

★★★★★

7 months ago

Everyone was friendly and helpful. I'm happy to say that they worked their magic on my car in a day or two and I was back on the road! Will definitely be coming back here next time something acts up. Thanks Subaru Guys!

Jupiter JazzHands

★★★★★

7 months ago

The whole team was friendly and knowledgeable. I was informed, in great detail, every step of the way. I didn't feel pressured or scammed into fixing unnecessary things. This place will be my Subi's primary care provider.

McKay C

★★★★★

8 months ago

This is the kind of car shop you hope exists but rarely can find - from start to finish the service was exceptional. At no point was I car-shamed, made to feel like an idiot or talked into unnecessary services. They’re incredibly communicative, thorough and trustworthy.

Michael Prekopy

★★★★★

8 months ago

The Subura Guys are at the top of the list when it comes to professionalism and helpfulness. I was stranded in Albuquerque with a transmission that was about to blow and needed to get to Oklahoma City quickly to help my parents move into their new house. They took in my Outback spur-of-the-moment without an appointment even and had my vehicle serviced and back on the road within a couple days. My Subaru now drives smoother and better than when I first bought it used from the Subaru dealer. If you need a Subaru serviced and don’t like the dealership mechanics, come to these guys instead. They will not disappoint!

kathy stephenson

★★★★★

8 months ago

Genuinely great service with a very knowledgeable and efficient staff. They were able to service my Forester quickly and kept me up to date on all repair activity. Will definitely use them again and feel so fortunate to have found them Thanks!

Howie M**

★★★★☆

6 months ago

As usual, the staff and services at Reincarnation are great. The problem is we are rapidly getting to the point in the car industry where we might not be able to afford to have cars repaired, nor can we afford to buy a new car that is very likely a quality disaster. Fifteen years ago, if somebody told me that I would spend 10 grand just keeping my current car driving, I would have told them they were crazy. Now though, times have changed. The current question is do we have 10 grand in the first place.......

KJ Aldridge

★★★★★

a year ago

The Reincarnation team always does a great job when working on my vehicle. I really appreciate the multi-point inspection they do on each visit. On my most recent visit (an oil change) the technician actually checked the tire pressure on my spare tire (which was quite low). The technician aired that puppy up and I'm super grateful as I was headed out on a road trip a few days later. Didn't need the spare during that trip but so appreciative that it was in proper condition to use if needed. Thank you!

Rosie Archuleta Q

★★★★★

8 months ago

Very pleased with the customer service I received from the crew. The work on my vehicle was excellent. They were highly recommended and they did not disappoint. Will definitely use this shop in the future and have recommended them to others. Thanks for taking such good care of me and my vehicle!

Meng Xiang Xuan

★★★★★

a month ago

They helped me fill up my ATF to the correct level for free, really helpful guys

kc west

★★★★★

6 months ago

Very kind, forthcoming and accommodating! My car was determined to be beyond the investment of fixing it. The staff were so helpful when my friend trailered it in, and patient when the removal of the remains was delayed. Honest and respectful people! And reasonable!

Magnolia V

★★★★★

6 months ago

My first experience with Reincarnation. I wanted to try this place for their Subaru expertise, for my 2003 Subaru Outback. And I wanted to give them business since they have an active account with Albuquerque’s composting service Little Green Bucket. The Reincarnation Team was excellent all around, from front of house Ray, Thom and Juan, to Azariah who serviced my car. I got the oil change and the accompanying 47-point inspection. They provided a report with the additional maintenance and repairs needed and we began chipping away at it with headlights restoration and brake lights replacement. Scheduling and communication was easy and clear and it’s really helpful they are open a little later on weekdays. Thanks again Reincarnation G’s

K. Juarez

★★☆☆☆

5 months ago

Although the reviews online are high, I find some of the shops practices questionable. I brought my Impreza in initially for a diagnosis for overheating. The customer service over the phone was satisfactory but when I requested an estimate I was met with apocryphal fees and taxes with no explanation. I’m aware that a diagnosis covers all problems with a vehicle, but a surcharge of 4-5k in taxes and fees alone not including parts and labor is questionable. I was able to take it to a dealership where the work was done for half the price with guaranteed warranties and OEM parts. I’m not saying this shop is bad, but if you are looking for a fix on a budget this is not your place. All the best to the owners.

kristin knoll

★★★★★

6 months ago

These folks are the best in all ways! I have been going here for many years and have trusted them completely to keep my now older Subaru in top form. Their care, communication and service are excellent. I deeply appreciate the kindness and integrity of this team, (Ray !!! , Juan and Heidi...thank you.

Sarah F

★★★★★

5 months ago

I have been to this mechanic a few times now and can tell you they are some of the nicest people. I have never felt pressured to overspend on maintenence or issues, in fact they have always been happy to help me prioritize what work can be done when to help me save money and get my car back in a reasonable time. Their lobby is very welcoming and it just has a really cool, chill feel overall. They definitely deserve the good reviews and I'll come back again!

Marty Haber

★★★★★

a month ago

I took my 2021 Subaru Forester to reincarnation for a overdue 60,000 mi tune-up. Both Thom and Ray kept me a breast the entire time they had my vehicle. They were very thorough and found other problems that needed correction and let me know immediately with photographs and written explanation of what needed to be done. Some of the things they asked me to keep an eye on, however I went ahead and had them repair those issues immediately. They're awesome! They're thorough! I will continue to take my Subaru there for all necessary work, oil changes and additional service that's required at different mileage intervals. I highly encourage you to consider reincarnation the Subaru guys for all your Subaru needs. Thank you all and they may even give you a cow for Joy to spread the love.