Miguel Garcia

Gave no updates on my vehicle being worked on in the body shop.
★☆☆☆☆ a week ago

Maria Juarez

Excellent service !!
★★★★★ 3 weeks ago

Krysta Brown

We purchased a brand new 2025 4x4 trailboss 3 months ago. A month ago my husband noticed his lane assist and blind spot detection wasn’t functioning properly so we made an appointment to have it looked at. We dropped it off and were told that the earliest they would even look at it was three weeks later. We were never offered a rental or any alternative to leaving our BRAND NEW truck there, basically were dismissed and told that they would look at it when they got a chance. Fortunately we had an alternative car but I told them people don’t have the option to do that and again, we’re shrugged off. Finally, after 3 days she if a month of them having our truck, they called us to tell us that mud got under the truck and reached the electrical components and fried them and that it would cost 1200 to replace. They also told us that it was our fault for not cleaning the under part of the truck and that it was not covered by warranty. I asked who I could appeal to but was AGAIN shrugged off and told that since it was caused by outside influence that there was nothing we could do. This truck is marketed as an off road, 4x4 vehicle that was less than 2 months of when it started malfunctioning. Don’t buy a vehicle from them unless you want to be out of a car because their service department is so behind. Why did we buy a bumper to bumper warranty if a little mud was going to deem it useless! I felt like I was being punked. What a wasted of time and money!!
★☆☆☆☆ a month ago

sandra suastegui

★★★★★ a month ago

Mark and Tania Naro

★★★★★ a month ago

Bryan Trujillo

I took my truck for an oil change and tire rotation. Angel Baros was my service advisor and he did an excellent job! My truck was ready very quickly. He even offered me a ride to and from my home while they worked on my vehicle. He is an excellent employee! Thank you Angel!
★★★★★ 2 months ago

George Medina

Very satisified
★★★★★ 2 months ago

Joe Hartsock

★★★★★ 2 months ago

Actor Fred Padilla

Ryan Pierce is cool to work with at the service counter. I’m hoping they don’t forget about me .. #actor #film #Camaro #support #life
★★★★★ 2 months ago

Keith Cooper (Kooth)

Arron was awesome! He was friendly, informative, and helpful. The work was done quickly and to perfection.
★★★★★ 3 months ago

Norbert Candellone

★★★★★ 3 months ago

Dee Albert

Angel was great! Very professional and friendly. One problem though oil coming off the ground effects on the passenger side front tire.
★★★★★ 5 months ago

Gregie Duran

Given it a five star due to Tierra Valerio! It was a Sunday dealership didn’t open till 11, which me and my spouse was unaware of, getting ready to leave. And this young lady gets out of this car caring Starbucks because she was coming to work and asked us before she even clocked in. do we need help, she’s very knowledgeable, friendly, and makes the dealership a five star. If you need to buy a car or truck reach out to Tierra Valerio! And tell her Gregie sent you.
★★★★★ 5 months ago

Celina Chavez

Great service, they provide a Lyft service to anywhere you want and back to the dealership. Friendly people. Recommend the service to anyone.
★★★★★ 6 months ago

Tad Stevens

Great place to buy a car. None pushy sales people great place
★★★★★ 8 months ago

Steven Lorenzen

Absolutely horrible experience. They’ve had my 2023 Suburban a total of almost 4 MONTHS. Broke down in Ft Sumner back in October due to a malfunctioning transmission. I was told GM would reimburse my $1,567 tow from Ft. Sumner to Albuquerque and was also told they couldn’t provide a rental. So I rented on my own and submitted for reimbursement to GM. They reimbursed my rental, but not the towing bill because I didn’t use GM Roadside Assistance. Which there’s only one tow company in the area and it would’ve been the same no matter what. So I was out $1,567. But I at least had my vehicle. Fast forward to January ‘24 and the same thing happened closer to town and I managed to get it in without a tow. Once again told I couldn’t get a rental. Over the course of 3 months, Ryan Pierce the service advisor constantly told me the tech would look at it the next week. That they had staffing problems and because it was warranty work, only certain specialists could work on the vehicle. Don Poling, the service manager refused to get in touch with me when I asked multiple times and it wasn’t until I decided to get aggressive did they finally provide me my vehicle back on April 24th. Well lo and behold 4 days later the same issue. They didn’t even work on the vehicle for 3 months and simply cleared the trouble code. So I dropped it back to Don on April 30th and was asked by the technician if I needed a rental car… What? It turns out they can provide one through Enterprise but never offered it… For 3 months. And now they’re refusing to approve a large vehicle for rental use. And Don won’t approve one for us. He says he will, but has taken almost 2 days with no results. Then Patricia Charles, the CUSTOMER RELATIONS MANAGER, calls me by accident to conduct a survey. I provide my experience, and she seems appalled, and states she’ll call me back later. Well 2 days later and no call from her either. It’s craziness. And I’m back in a rental vehicle I’m paying for… again. While I await the $8,500 in reimbursement from GM, which hasn’t been approved yet because that takes weeks and weeks to go through.
★☆☆☆☆ 9 months ago

Eric Gonzalez

Take your car to Galles or literally discount for tires. Service director is very dismissive and takes the tire shop 12 hours to diagnose a leak and Mount tires. To make it better they take the tires to discount tire to Mount because they don’t have the capability’s to do so themselves. If you go you will be regretting so and frustrated at the time it takes. Director was very rude and arrogant and advisors/techs are ready to go home at 3pm. Took me an entire day to get my corvette back.
★☆☆☆☆ 9 months ago