Richard's Garage Inc

Chester Birchwood

★★★★★

7 years ago

Fast, friendly and professional. We were in a bind and a friend suggested Richard's. They replaced a wheel bearing for us for a great rate. We will be coming back in the future for any of our car repair needs.

Scott Davis

★☆☆☆☆

7 years ago

My 03 Chevy Silverado would not start, called them and asked if the had a way to tow it over there. They said yes they did! I explained that I only lived a Half a mile away and asked how much it would be I was told that it would be no more than 50.00 dollars!! So I had it towed over there i explained that it was a moisture issue and it needed a new cap and rotor! Well it sat there for three weeks without a phone call, I called them several times. At one point i was told that it was next in line, a week later i called on a Monday and was told they were short a mechanic and I should hear something no later than friday!!! Friday came still had not heard anything called them at 3.00pm and I was told it started right up! I explained to them that it would because it had time for the moisture to dry!! I asked them to please replace the cap, rotor and spark plugs!! I was told that they did not have time to the work on my pick up!!! I was told that they were 2 months behind and to take it else where! My 2 questions are why would you have me tow it to you, and charge me 80.00 dollars not 50.00 for the tow, if you were not going to do the work! And how could you be two months behind if you are going to be closed the whole week of the fourth of July! After this experience I would not take anything to this shop, because if it's something they don't feel like doing, they will just waste your time and money!!! Stay away!!!

Bill Wise

★★★★★

7 years ago

There were issues with my transmission related to manufactured replacement parts they used and they stood by their work and solved the problem. I would highly recommend them based on their integrity alone. I expected the run around and got customer satisfaction in return.

Erik Nagel

★☆☆☆☆

7 years ago

Had Richard's "diagnose" my transmission and they quoted me over $3,000 for a new one that they said I'd be needing. On a hunch I took my vehicle for another opinion at Jim and Sons and they thoroughly inspected the transmission only to find that it didn't need rebuilt or replaced, it just needed a new part for $750. Not sure how Richard's didn't see this, but I'm thankful for Jim's saving me thousands of dollars. Everyone keep this in mind when you're dealing with transmission work.

.**.

★★★★★

9 years ago

I've used this transmission service company both as shop owner & privately for all my personal vehicles ! I've always found their work done very reasonable, professionally & done at very affordable rate ! If you are looking for transmission rebuild or repaired service you should come to the very best, Richard's Garage ! They are the last of the working man's friend's business to get honest work done right the first time every time ! Nothing fancy about this company, just hard working people trying earn a living like the rest of us in any economy !

Todd Schoener

★★★★★

10 years ago

I've been taking my vehicles to Richard's for years now. They've replaced 2 (different) transmissions for me as well as tons of other work. I wouldn't trust anyone else with my vehicles. Excellent, timely, fair and honest work every time. I can't recommend them highly enough.

Edward Raffel

★☆☆☆☆

5 years ago

Richard's Garage is the single most unscrupulous crooked repair shop I have ever had the displeasure of dealing with. I brought my Buick Roadmaster with Corvette LT-1 motor in for transmission work, and they said I needed to have the entire transmission rebuilt. OK, fine. 2 grand later and after only a few hundred miles there was transmission fluid pouring out all over my friend's driveway (which I had to clean up). I brought it back in and they said the tech that worked on my car put the seals in wrong or forgot one entirely. Back on the road after only a couple of months (less than 3,000 miles), I was driving an expensive load to Lorain, and half way there couldn't get out of first gear on the highway. I had to drive the rest of the way to Lorain in first gear, and when I called them to get it towed, the secretary said they wouldn't pay for the tow back from Lorain. So, I drove the car back all the way in first gear again, and they paid for the tow from my house. He promised to fix the transmission, and call me when it was done. They never called and now since it's been so long without so much as a phone call they had my car towed away so I can't even get the scrap value for the car. I'm out 2 grand for the transmission, and 3 grand for the car, and now owe the tow place $400. Never, ever use this garage. They will steal your money and maybe even your car.

Deborah Allison

★★★★★

3 years ago

I ended up at Richard's when I was already tearing my hair out about a weird noise that nobody could figure out on my F150. They stuck with it and finally figured out that it was the actuator, whatever that is. I mean it's a round piece of metal that looks like every other round piece of metal. Richard's has a free diagnostic which is nice on a good day but on a bad day, which is what I was having every day with this thing, a free diagnostic is really lifesaving. I was at the point of despair when I came to this garage and the only reason I ended up there was I had been told that the noise might be the transfer case and nobody wanted to deal with it. I asked my friend if he knew anybody who did transmission work and he told me about Richard's but they do everything, not just transmissions. Turns out the noise had nothing to do with the transmission. But it's nice to take your car somewhere where even if something goes wrong with the transmission it's not the end of the world. I didn't think there were any honest mechanics left in the world. This place is not only hands down the best mechanic ever, but it's one of the best businesses in the area in terms of honesty, courtesy, attention to detail, and perseverance.

Tessa Rankin

★★★★★

a year ago

AMAZING. THE BEST. THE BOMB-DIGGITY. Over the past 10+ years, I've taken 3 different vehicles here under suspicion of a transmission fault. Only 1 ended up needing a new transmission (and they did a fantastic job) while the other two mimicked the signs and even showed the codes indicative of tran issues. Kevin and his team were able to rule out a failing transmission and fix the issues at an extremely reasonable price. I currently have my truck in there, which I was terrified would need a new tran and be a devastating blow to me financially (Even my mechanic was sure it was the tran). Instead, it was another issue that cost a mere fraction of what I was prepared to dole out. Kevin is a dang honest man. He could've easily made some extra money off me, multiple times, but told the truth instead. I can't say enough about Kevin and crew. You never have to worry about paying for things you don't need, a wrong diagnosis or general shiesty-ness. GO HERE. I'm naming my next dog Kevin.

John Brown

★★★★★

6 years ago

Richard's is the place to go if you want quality work at a fair price. I explained what my truck was used for and rather than letting me put expensive parts in the transmission that I really didn't need they did the rebuild and and made some adjustments to the shift points that really made a difference in the way my Dodge Cummins drives. From the reception desk to the mechanic's the experience was great.

Kyle Keller

★★★★★

6 years ago

This place is excellent! Honest, Fair, and Efficient!! Was having some transmission slipping and thought I needed to have my transmission serviced. I scheduled that, but then they discussed with me in person that the issue was actually just a minor electrical sensor malfunctioning. They fixed that and topped off my coolant for me in about an hour and a very reasonable price! There is a reason this place has been around for as long as it has! My dad uses them, his dad used them, and now I will continue to use them! Thanks!!!

Gary & Roberta Corn

★★★★★

3 years ago

We can't say enough "GOOD" things about Richard's Garage Inc. We had them put new struts on our 2012 Nissan. We can't believe the great ride we have now. Plus, they gave us such a good price. They beat four or five other repair shops by $200-$400. Richard's knows what they are doing and they are "HONEST". What a refreshing experience. They were able to save on parts & passed the savings on to us. Unbelievable! They could have kept that money for themselves, but they gave us the blessing! They even showed us the old struts that they removed. They are a "FIVE STAR" business. We are going to make them our auto repair shop from now on. The Bible says to give honor where honor is due & Richard's Garage Inc. is an very honorable business.

Deanna Morrow

★★★★★

7 months ago

Wonderful!!! My family and my husband's family have always gone to Richards Garage. They are honest and very reasonable.

M. Miller

★★★★★

2 years ago

My father suggested Richard's when my transmission was debilitated by running over something. I was never disappointed. I was called with every minor update and he was so patient with me when my insurance adjuster failed to do his job and I had to call daily. This shop is excellent and flexible and I cannot praise them enough for all they did. It took a month to get my vehicle back but it wasn't due to them but an incompetent adjuster and the staff spent all their time working with the insurance to ensure my car left in top shape. I will certainly return if I ever need to and recommend them to anyone. Transmission work isn't cheap and don't expect it to be. Per previous reviews degrading the shop because of that, you get what you pay for here and that is all that matters.

Robert Webster

★★★★★

8 months ago

Took care there for an uncertain issue. Found out it was only a wheel bearing. They fixed it and had it ready to go the next day. Price was reasonable for the work involved.

Emily

★☆☆☆☆

Edited 5 months ago

I took my vehicle to have the transmission looked at. When I went to pick it up a person handed me the key and said here you go. They did not offer any information. I had asked him if I could ask questions. He did not seem to want to talk to me and offered no advice. Things were moved in the glove box and compartments. I am missing a $20 bill, all of the loose silver change, and Chapstick (ewww). Do not reccomend.

Eric Bond

★★★★★

3 weeks ago

I brought in a 2017 Toyota Sienna for a pre-purchase inspection and they did a fantastic job. They were very thorough, checking the entire car and done in 30 minutes!