Richmond Hill Auto Care

Tammy Young

★★★★★

6 months ago

I had an alignment done on my tires at Richmond Hill Auto, and had a great experience! The team was friendly and helpful, the pricing was very reasonable, and they got the job done quickly. I highly recommend for anyone needing reliable and efficient service!

Robin Nooner

★★★★★

Edited 5 months ago

Just had my second experience with this place and I’m HAPPY HAPPY!!!! My car is at 90,000 miles and I needed to do a bunch of maintenance work. They had my car all day long. It feels good to trust people with my car. 1st visit: Jay and his team at Richmond Hill Auto Care are amazing! I had to do a couple of errands for work, and they loaned me a car while my car was getting an oil change. They were so nice and kind. Professional. Great customer Service! Just good ole hometown people! I’m so glad I found a new place to take my car!!

Debbie Reid

★★★★★

5 months ago

I live on talahi island..I was coming home from visiting my folks in Florida and noticed shaking in my car. I stopped at Richmond auto and they were professional as well as kind. They didn't know me at all but let me use their loner car to get home because I needed new tires. It was so nice to not have to go thru renting a car!! Since then I have used them 2 more times for other stuff. Always professional and always with heart ❤️. They are an amazing group of people!! I highly recommend them.

Claudette Frye

★★★★★

5 months ago

While driving on 95S 4 hours from home we thought we had a blow out. We looked but the tires looked fine. We had to go from the left lane to the right shoulder with a truck that was wobbling back and forth and not able to go the necessary speed. Thank God we made it to the shoulder and was able to get to a safe location. We called AAA and they recommended going to Richmond Hill Auto Care. We called and told them the situation and they said they would fit us in knowing the situation. What a warm, friendly, and helpful establishment. The issue turned out to be a terribly warped tire that could have blown at anytime. We decided to get 4 new ones and so glad we did. I truly recommend going there for any auto issue as they really care about doing the right thing. Thank you Richmond Hill Auto Care.

Mickey Shelley

★★★★★

4 months ago

I want to first start off by thanking Mr. Lee for all his help. I have never been in a situation where I was out of state and ended up having issues with my vehicle. I broke down on I 95 and was towed to the Richmond Hill auto care where we found out the transfer case and front drive shaft was wasted. Mr. Lee helped me out getting a hotel room for the night, as well as helped me out with a car rental the next day. The repairs required a new Transfer Case and Drive Shaft. We knew this was going to take some time due to the availability of the parts. It took a little longer then first thought, not having to do with the shop but location the parts. Mr. Lee jumped right on it. He kept me up to date with all the details. Picked up my vehicle today and I am very please with how everything worked out. Again, A Big Thanks to Mr. Lee and the staff for all your professionalism. Mike Shelley O way SC.

Lauren Allen

★★★★★

4 months ago

Richmond Hill Auto is one of the best auto shops in town! I had just moved here alone with my boyfriend being overseas and my car decided to not start! I was able to jump it and drive over to the shop where they replaced my battery in an hour with no appointment and at a very busy time at the end of the day! They pretty much were going to do anything to get me back on the road. They noticed some corrosive parts on my connectors and even drove over to another place to get the parts I needed. Fantastic customer service I cannot say enough good things!

Pete Phillips

★★★★★

a month ago

I was on a trip from NH to Florida on I95 when my check engine light came on and my truck began losing power. Luckily I was able to get off the highway and found Richmond Hill Auto Care. They brought my truck right in, diagnosed the problem, fixed the problem(at a great price) and had me back on the road in two hours! If you are looking for HONEST, FRIENDLY, and PROFESSIONAL auto care, Richmond Hill Auto Care is the place. Thank you Jay, Lee and Liz! Sincerely, Peter Phillips

Whitney Rintelman

★★★★★

2 months ago

Richmond Hill Auto Care has been our go-to for years! They’ve always had our best interest at heart and make our cars right no matter what the issue. We are sad to move away and are tempted to return to Richmond Hill Auto for continued car care! We will miss you Jay, Liz, Lee, Matt, Chloe and all!!!

Jason Lajeunesse

★★★★★

3 months ago

My wife was driving from North Carolina to Florida to spend time with family for Christmas (I am currently deployed overseas). On her way there, her car broke down in the Richmond Hill area of Georgia. When she called me I had no idea who to call for help in a town neither of us have ever been. So I googled auto repair shops in the area and found Richmond Hill auto care with good reviews. I gave them a call and explained the situation and they were Extremely helpful. When my wife and daughter arrived at the shop, they were treated as if they were family and they had known them for years. They took care of my wife’s vehicle and got her back on the road. I highly recommend them for any service, they were professional, and outstanding people My only regret is that we don’t live local so they could service all my vehicles when needed. Being military, we have lived all over the States, and by far I’ve never run into a better auto shop than this. The best, you will not regret calling them

Jessica Holder

★★★★★

a month ago

I had the best experience with RH auto care. Everyone was friendly, extremely communicative. They were able to fix some issues with my car in a timely manner and even offered a loaner car to help make my life a bit easier. Thank you

Tom Mercurio

★★★★★

a month ago

I want to THANK Liz, Lee and Jay for caring for me and my personal situation with my truck. I didn't have an appointment, however I needed to be on the road to be home asap in (NY) before my mother passed away. (I made it in time, to say good bye thank you!) Their compassion and professionalism went ABOVE and Beyond and I was so fortunate to be in their vicinity when my truck broke down. This type of Customer Service is why they are so well known in their community. I can't thank you enough

Justin Taft

★★★★★

4 months ago

Today was my 3rd time picking up my vehicle to the shop since living in the area of Richmond Hill. The entire staff has been friendly with me since day 1. Mr. Lee has been the gentlemen I spoke to the most about getting my car worked on. He sent me proof of the leaks and things needing fixed by sending videos to my email on top of the price that it will cost me. The team is quick on working on the vehicle and is very communicative. Richmond Hill Auto Care team including the owner himself that I just met are military friendly, very understanding, and worked with me for when my car was in the shop. I have been with many mechanics in multiple states and have never been so pleased and stress free. You guys have a customer for life as long as I'm in the area. Thank you!

Brian Zwicker

★★★★★

2 months ago

I have been taking my 5 cars to Richmond Hill Auto Care for years now. The entire front office staff (Liz, Lee, Chloe and Jay) are very friendly and go out of their way to help you. They always fix your car the correct way and even stand by their service with a 3 year 36K mile warranty. What shop anywhere offers that? Thanks for being my goto service facility and especially being a proud supporter of Richmond Hill athletics!

lauren burel

★★★★★

6 months ago

I can’t recommend Richmond Hill Auto Care enough! Recently, I had a flat tire that shredded to pieces. I first went to another auto shop to get a new tire put on, but afterward my car still felt extremely bumpy and I knew something wasn’t right. A friend referred me to Richmond Hill Auto Care, and I’m so glad they did. From the moment I walked in, they were attentive and really listened to the issues I was experiencing. They explained the steps they were going to take to get to the root of the problem and gave me a clear timeline—which they stuck to. Once they diagnosed the issue, they called to let me know exactly what needed to be done: balancing all my tires, doing an alignment, and rotating the tires. Jay and Liz went above and beyond by giving me a detailed breakdown of the issues, what the next steps would be, when my car would be ready, and what the total cost would be. On top of that, the other auto shop had told me my brake pads needed to be changed, but Richmond Hill Auto checked them for me and found they still had 80% life left. That honesty alone shows how trustworthy they are. Everything was handled so professionally, the pricing was very reasonable, and the customer service was truly unbeatable. I’ve honestly never had such an amazing experience at an auto shop. If you’re looking for honest, professional, and thorough care for your car, I highly recommend Richmond Hill Auto Care!

Tom and Stephanie

★★★★★

2 months ago

5 stars aren't a high enough grade for this outstanding business. We had an incident on I-95 and Lee and crew went above and beyond to get us back on the road and to our destination. We thought we would only need 2 new tires but we also needed a tire rim and Lee worked very hard to find us one. We had to stay overnight in Richmond Hill and Chloe gave us a ride to our hotel and then picked us up the next morning for a ride back to pick up our car. We also felt the prices we were charged were very reasonable.

Bryan Gough

★★★★★

2 weeks ago

We broke down on I95 about 10 miles from this shop. Our car got towed here and they immediately took us in. We had been driving through the night to get to Florida and were so close when this happened. They were so kind to my family and I and did everything in their power to get us on the road as soon as they could. Although we had to spend the night, they provided such hospitality to us that it just made the whole situation so much better for us. They gave us a car to use to get to a hotel free of charge and continued to keep us updated throughout the process. I wish this type of auto care could be found by where I am from. They were a one of a kind business that provided exceptional care to our vehicle and my family.

Toby Barton

★★★★★

3 weeks ago

This shop was such a blessing! I was on my way to a job interview and had a flat tire without a spare on I-95. I'm not familiar with the area so I got lucky that AAA towed me here and they took great care of me. The entire staff was friendly and worked quickly to get me a new tire. They even gave me a box of cookies since I wouldn't have time to stop and eat on my way to the interview! I will definitely use this shop again if I'm in the area and I would highly recommend it to anyone.